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epIQ Grade
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Heritage Property Management
epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A
Review Ratings (from 71 reviews)
Noise
4.8
Grounds
4.7
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.6
Survey Scores (from 462 surveys)
Post-Tour Survey
4.5
Move-In Survey
4.8
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.4
Review Count
A+
Number of reviews in the past 365 days
71
Manager’s Review Engagement
A+
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
B+
Average time to respond to reviews
4 days
7 Apartment results
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