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communities

JBG Smith

C
C

Communities Managed:

23

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

C
C

Renter Ratings

B-

Review Ratings

Noise

4.0

Grounds

3.0

Safety

2.8

Office Staff

2.0

Maintenance

2.3

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

0.0

SatisFacts™ Move-In Survey

0.0

SatisFacts™ Maintenance Survey

0.0

SatisFacts™ Renewal Survey

0.0

Review Count

F

Number of reviews in the past 365 days

4

Manager’s Review Engagement

B+

Percentage of reviews responded to

75.00%

Manager’s Review Reply Time

D

Average time to respond to reviews

63 days

Communities