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ROSS Management Services
epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A
Review Ratings (from 493 reviews)
Noise
4.0
Grounds
3.9
Safety
3.7
Office Staff
4.1
Maintenance
4.0
Neighborhood
4.5
Survey Scores (from 3496 surveys)
Post-Tour Survey
4.4
Move-In Survey
4.5
Maintenance & Support Survey
4.4
Lease Renewal Survey
4.0
Review Count
A
Number of reviews in the past 365 days
493
Manager’s Review Engagement
A-
Percentage of reviews responded to
83.98%
Manager’s Review Reply Time
B
Average time to respond to reviews
19.94 days
32 Apartment results
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