Review History for streetpoet26

The Bowen


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streetpoet26

prospectiveVisited 2016

9/18/2016

Very rude and poor service. I was apartment hunting, I arrived at the Bowen 45 minutes prior to the leasing office closing. I spoke to the concierge Monica she was quite rude and not at all helpful. She said that the leasing officer was out and that I wouldn't be seen. I explained to her that I had come a long way and I had made it there almost an hour before they closed. She said "I don't know what to tell you" and went on her way, never offering another option, not calling the leasing officer, she did not attempt to service me at all and if she is the "face" of the property, I would rather live outside.
    Manager

    9/20/2016

    The Bowen
    Hi, Streetpoet26, thank you for bringing this matter to our attention. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (301) 262-2555 to discuss what we can do to help.

    Review 275 out of 315

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