Maintenance didn't communicate well. Maintenance didn't tell me if the fireplace could be cleaned or not. Maintenance came to the door without mask, and shoe covers on. I expect for maintenance to be prepared and receive a phone call or notification before entering or coming to the apartment.
Manager
8/15/2022
The Bowen
Thank you for making us aware of your concerns regarding these maintenance issues. We apologize for the frustration this inconvenience has caused you. We will address your concerns with our maintenance team in an effort to approve our service. We value your residency here with us. If there is anything we can assist with in the future, please do not hesitate to contact me directly.
Kind regards,
Marcus White
Community Director