Axiom Cabin Branch
B
B
22551 Cabin Branch Ave, Clarksburg, MD 20871

4.3

(65 Reviews & Surveys)

Reviews

4.3 rating

12 total reviews

(

12 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Prospective Resident 1411395

Verified ProspectVisited 2026

5.0

3/20/2026

Very professional, very welcoming very informative during the tour the hallway were very clean. It was very quiet. They have a bike room where you can keep your bike instead of keeping it in your apartment. The view is also very good. You can choose whether you want different view or about you Clarsburg is a very quiet Neighbourhood what was amazing the apartment was super clean quiet

    Property Manager Response

    3/26/2026

    Thank you for sharing your experience with us! We're glad to hear you found the tour informative and the environment welcoming. It's great that you appreciated the clean hallways and the bike room option. Clarksburg does offer a peaceful atmosphere, and we're happy you enjoyed the views. We hope to see you again soon! ??
    Review Author Icon

    Prospective Resident 1411343

    Verified ProspectVisited 2026

    3.2

    3/20/2026

    I only toured the place. Therefore I have no rating for My other problem is the fact that this question is a required field is oddly unnecessary and foolish as I nearly stopped the survey as a result.

      Property Manager Response

      3/26/2026

      Thank you for sharing your thoughts. We understand your concerns about the survey process. If you have any further questions or need more information, please feel free to visit our office or contact us directly.
      Review Author Icon

      Prospective Resident 1411309

      Verified ProspectVisited 2026

      5.0

      3/20/2026

      The management team is absolutely amazing with assisting with needs. First impression are important and they make you feel welcome and the community is beautiful. Prices are great for the economy which is great

        Property Manager Response

        3/26/2026

        We're so happy to hear that you felt welcomed and appreciated the beauty of our community. It's wonderful to know that our team made a positive first impression and that you find our pricing competitive. ??
        Review Author Icon

        Current Resident 1409645

        Verified Resident 2025 - 2026

        4.7

        3/11/2026

        We absolutely love living here! The community is beautiful, clean, and very well maintained. The location is great and everything we need is nearby. The staff has always been friendly and helpful, and maintenance is quick to respond. It's been a wonderful place to live and we've had a great experience here. I would definitely recommend this community to anyone looking for a comfortable and welcoming place to call home.

          Property Manager Response

          3/28/2026

          Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you love living here and appreciate the beautiful surroundings and convenient location. It's great to know our team has been friendly and responsive. Your recommendation means a lot to us! - The Team at Axiom Cabin Branch

          Updated Review

          Review Author Icon

          Current Resident 1401556

          Verified Resident 2020 - 2026

          2.8

          2/20/2026

          It has not been a good experience. My car, mail, packages have been stolen and no assistance even refusal was had by the property management team. There are limited cameras surrounding the inside and outside of the building. Constantly people smoking pot in the building and parking lot. Hounds covered in dog feces. When we first moved here when the building was just built it was gorgeous. But now it looks like a run down hotel.

            Review Author Icon

            Current Resident 1404863

            Verified Resident 2025 - 2026

            4.5

            2/15/2026

            My experience residing in this apartment has been exceptionally positive. The property management team demonstrates professionalism and responsiveness, ensuring that any concerns are addressed promptly. The premises are consistently well-maintained, providing a clean and pleasant living environment. The community is welcoming, and the location offers both convenience and security. I would highly recommend this residence to anyone seeking a well-managed and comfortable home.

              Updated Review

              Review Author Icon

              Current Resident 118078

              Verified Resident 2021 - 2026

              4.0

              2/10/2026

              Nice place to live. Noise level is low. The location is near the outlet stores. Most stores are within reasonable distance. A mouse population seems to invade every Spring and Fall. The staff tries to keep the population low.

                Updated Review

                Review Author Icon

                Current Resident 1399171

                Verified Resident 2022 - 2026

                3.8

                2/8/2026

                Love the community pool. Trash/recycling chute is very convenient not having to go outside. Love the access to elevators and scanning to get inside the building. The residents and neighbors are friendly.

                  Review Author Icon

                  Current Resident 1400209

                  Verified Resident 2020 - 2026

                  5.0

                  1/23/2026

                  Safe and peaceful community. I would recommend to families looking for close parks and shopping centers. Great for all type of outdoor and recreational activities. Community is friendly and pet friendly as well.

                    epIQ Ratings

                    What is epIQ?

                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                    epIQ Report Card

                    In partnership with SatisFacts™

                    Community epIQ Grade

                    B
                    B

                    Renter Ratings

                    A

                    Review Ratings (from 9 reviews)

                    Noise

                    3.8

                    Grounds

                    3.8

                    Safety

                    3.3

                    Office Staff

                    4.6

                    Maintenance

                    4.3

                    Neighborhood

                    4.5

                    Survey Scores (from 53 surveys)

                    Post-Tour Survey

                    4.2

                    Maintenance & Support Survey

                    4.6

                    Lease Renewal Survey

                    3.7

                    Review Count

                    B

                    Number of reviews in the past 365 days

                    9

                    Manager’s Review Engagement

                    C-

                    Percentage of reviews responded to

                    44.44%

                    Manager’s Review Reply Time

                    C+

                    Average time to respond to reviews

                    31.67 days

                    Features & Amenities

                    Pets
                    • Dogs Allowed
                    • Cats Allowed
                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                    This community is managed by

                    The Bainbridge Companies

                    A
                    A
                    Communities
                    39

                    Questions & Answers (0)

                    Frequently Asked

                    How is Axiom Cabin Branch Rated?
                    Based on 65 number of votes by renters, Axiom Cabin Branch is currently rated 4.3 out of 5 stars.
                    How satisfied are residents with the upkeep and overall appearance of the grounds at Axiom Cabin Branch?
                    Axiom Cabin Branch is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                    How effective was the maintenance team when resolving your problem?
                    Axiom Cabin Branch is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                    What are noise levels like at Axiom Cabin Branch?
                    Axiom Cabin Branch is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                    How safe is Axiom Cabin Branch?
                    Axiom Cabin Branch is rated 3.3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                    How satisfied are residents with the neighborhood?
                    Axiom Cabin Branch is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                    How satisfied are residents with the staff at Axiom Cabin Branch?
                    Axiom Cabin Branch is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                    How often does management engage with reviews?
                    Managers have responded to 44.44% of their community reviews in the past year.
                    How quickly does management engage with reviews?
                    Managers have replied within 31.67 days to their community reviews in the past year.
                    Who manages Axiom Cabin Branch?
                    The Bainbridge Companies
                    What is the pet policy at Axiom Cabin Branch?
                    Dogs Allowed
                    Cats Allowed

                    Check Availability

                    Axiom Cabin Branch

                    April 2026

                    Sun
                    Mon
                    Tue
                    Wed
                    Thu
                    Fri
                    Sat
                    1
                    2
                    3
                    4
                    5
                    6
                    7
                    8
                    9
                    10
                    11
                    12
                    13
                    14
                    15
                    16
                    17
                    18
                    19
                    20
                    21
                    22
                    23
                    24
                    25
                    26
                    27
                    28
                    29
                    30
                    Beds

                    0

                    Baths

                    0

                    Under New Management

                    Claim your community to update listing information, capture leads, and respond to reviews!

                    Axiom Cabin Branch is an apartment in Clarksburg in zip code 20871. This community has a 0 Bed, 0 Bath Nearby cities include Germantown, Damascus, Montgomery Village, Gaithersburg, Urbana, Derwood, North Potomac, New Market, Rockville, Olney, Middletown, Mount Airy, and Sandy Springs.