#5,669 #7 #250

What is epIQ?

Clarys Crossing

11311 Little Patuxent Parkway, Columbia, MD 21044
(248 Reviews)
$1,482 - $13,201/mo

Move-In Specials

Apply By September 29th and We Will Apply Your Application Fees ($50 each) and Amenity Fee ($200) Toward Your First Month's Rent!!!

Reviews

4 rating

248 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

ahmed.almenei

Resident ā€¢ 2013 - 2014

4/25/2014

I made a payment for my first month. Payment was made and got a confirmation, but it turned out that my bank rejected the process after one day without informing me. I asked the front desk to accept a re-payment, but they consider that a late/delayed paying and couldn't waive the $75 fee. I thought they could since I'm a foreigner who is not used to such transactions - those the bank can refused after confirmed payment. Thanks,

    Review Author Icon

    txhldem69

    Resident ā€¢ 2012 - 2014

    4/25/2014

    By far the best run community in Columbia, just stop out and see for yourself. Management and maintenance are A+.

      Review Author Icon

      Toby2013

      Resident ā€¢ 2013 - 2014

      4/23/2014

      Sound: The apartment modules seem to be relatively old. So the downside to that is that noise tends to travel through the walls and floors relatively easy. Neighbors in my direct vicinity are fairly quiet, but one can still hear heavy, heel striking footsteps from above at times.

        Review Author Icon

        BLKACES

        Resident ā€¢ 2012 - 2014

        4/22/2014

        Best complex in Howard County by far. The management team and maintenance staff are awesome. You could easily go somewhere else for a cheaper monthly cost, but you will regret it for sure. You have to pay a little extra for the best!

          Review Author Icon

          anonymous

          Resident ā€¢ 2014

          4/5/2014

          Friendly staff, no problems with apartments and it's a safe community

            Review Author Icon

            Peanats

            Resident ā€¢ 2009 - 2014

            1/27/2014

            Love living at Clary's! Convenient, Safe, Quiet, Clean, feels like home because.. of all the special people that enhance the experience :) On that note- Will add a line (or more) to say Tess you ROCK!!! Appreciate all your hard work to make this place a pleasant place to stay. Recently I requested to have an extra set of keys made and my pleasant surprise, not only were the keys cut within 24 hrs, Tess was kind enough to arrange to have them delivered. Overall, I have been pleased with the level of Professionalism, Quality of Service and the Dedication of the Property Manager/Tess and her staff. What a difference from the prior establishment. In the past I had maintenance issues that kept recurring but when Tess came on board, all the pending issues were quickly resolved. On an ongoing basis, service requests have been promptly addressed and one endearing quality I like is the follow up after a work order is completed. The open communication with the staff is assurance that I am heard and they will effectively take care of issues that arise.

              Review Author Icon

              Jerseygirl19

              Resident ā€¢ 2014

              1/21/2014

              I love living at Clarys Crossing. The staff in the office are so professional but very easy to talk to. The community is always well maintained and if I have a problem in my apt the maintenance guys are always quick to respond. My washing machine flooded my apt one evening (way after business hours)and I called the emergency line and someone came out for me immediately. It was something simple, I moved my machine because I dropped something behind it but didn't notice I pulled the hose out. It took Haki less than 5 min to hook it back up and was definitely something I could have done on my own had I noticed I pulled it out. I felt terrible but we ended up laughing about it. There are many nice apartments to live in Howard County, but the people here make it SO MUCH better.

                Review Author Icon

                Idclaire12

                Resident ā€¢ 2013 - 2014

                1/14/2014

                I am quite new to apartment living having owned houses in the past and at Clary's Crossing,it really feels more like a home than an apartment. The layout of the apartment is excellent- ample storage space inside and even a very large, secure closet outside the apartment. The management team is wonderful. They are attentive, personable and very accommodating. I had a very large package left at the front office and Amira e-mailed me at work that she would get maintenance to help to get it into my apartment if I wanted, which I really appreciated. I had several small maintenance issues and all items were fixed by the time I got home from work! I can always find a place to park and I feel very safe here.

                  Review Author Icon

                  cgiegerich1121

                  Resident ā€¢ 2013 - 2014

                  1/12/2014

                  I love living here! I couldn't ask for anything better. The staff are fabulous, maintenance is great, everything is just perfect. If I've had an issue within my apartment, Maritess has responded immediately and maintenance has come to resolve the problem the same day. I'm 100% happy living at Clary's Crossing and I will and have recommended it to everyone I know. I love the location, amenities, and the units themselves are beautiful. They replace older appliances with new ones as needed which is a really nice perk. My washer finally started to have problems and wasn't working efficiently and I had a brand new one the next day which works fabulously. My dryer is an older model, but still works perfectly. I don't have any complaints at all. I came from living in one of those "luxury apartment" buildings which turned out to be hell to living here which is really above everything I could've expected. Love Clary's Crossing and everyone helping to keep is running as perfectly as it does!

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2013

                    11/22/2013

                    I LOVE LIVING AT CLARYS! An apartment is an apartment in columbia most have pools,gyms, and club houses so i already knew what to expect when i walked in for the general tour. Now that i live here not only do i love my apt but the staff and maint. guys are great. If i have a problem they fix it right away and even show me how to do minor things around the house in case im in a jam. The property managers Tess and Ameera are great too and make you feel so comfortable coming into the office whether its to pick up a package or make a cup of coffee and say hello.

                      Review Author Icon

                      chillwill852002

                      Resident ā€¢ 2006 - 2013

                      10/10/2013

                      The management is poor. Tess is not helpful and does not know her job. She cannot even writ a proper business letter. When correspondences are sent out they are never on company letter head so you do not know if they are legitimate letters or not. She makes the rules up as she goes. The new Assistant manger needs to find somewhere else to go before she gest caught up her Tess's madness. The maintenance crew takes forever to fix anything and there are still things that have not been fixed yet. Overall I would never recommend this community to anyone. The community does not comply with the American Disability Act of March of 1991. Stating that any community built after this date must be handicapped accessible. Tess refuses to comply with this law.

                        Review Author Icon

                        seawater4444

                        Resident ā€¢ 2013

                        8/28/2013

                        living at clarys crossing is very wonderful. i really enjoy living here.The staff is very nice and friendly.this is my very 1st apt.that i really feel at peace.

                          Review Author Icon

                          nightengalejml

                          Resident ā€¢ 2013

                          8/24/2013

                          PRO: 1. I recently moved from my house and have not lived in an apartment for over 25 years. I am in a 1 bedroom on the 3rd floor with the windows facing the woods. The ceilings are high which does away with that boxed in feeling that often accompanies a small space. It is quite nice. 2. The buildings are well maintained, as are the grounds. 3. I have requested service repairs twice and the issue was fixed the next day. 4. The buildings are quiet and most people remember to close the door, so pretty secure and safe. 5. The buildings are pet friendly, which is wonderful. While I see a lot of people walking their dogs, I have not seen any poop and have not been accosted by an untrained or untended dog. Plus I never hear a dog barking for long hours. In these aspects, it is much better than my previous neighborhood. 6. Peapod delivers groceries to the 3rd floor. 7. While the leasing office is open the same hours I am at work, they often leave my packages by the door and don't make me wait until the weekend to get my packages.ā€¦Ā See More>
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2013

                            8/6/2013

                            My son moved into Clary's Crossing last week. The experience has been excellent. We had looked at a committed to the apartment about 6 weeks ago. when we arrived to pick up the keys there had been a miscommunication and the apartment was no where ready to move in. The manager was terrific! She found us the same floor plan in another building and bent over backwards to help us. It could have been a nightmare but it was a positive experience. it made me comfortable that the complex is well managed and cares about the tenants. as we moved in we had trouble with the air conditioner and a few smaller issues that needed fixing. The management responded to our needs immediately, is replacing the air conditioner unit, and had maintanence to the unit over the weekend to fix the few things that were wrong. I am very impressed with how Clary's Crossing is managed and particularly with the property manager. i would definitely recommend Clary's Crossing.

                              Review Author Icon

                              mslisag50

                              Resident ā€¢ 2013

                              7/24/2013

                              I just moved in to this community on 07/18/2013. I am in Love with my 3 bedroom First apartment. The management staff are so nice and very Friendly. I am so Glad I choose Clarys Crossing as my new home.

                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2011 - 2013

                                6/11/2013

                                Looks like a nice place from the outside, but the more time spent there makes you realize you're not really getting your monies worth. Appliances and fixtures are very old and dated. The washer and dryers sound like a stampede is coming and nothing is done to fix them as they still work. The floors are very thin so I would recommend if you have to live here to at least pick the top floor. Maintenance was so-so at best, they would come fix it but it would almost always be done very half hearted. If you ever forget your keys be prepared to wait over an hour for maintenance to arrive as they must live in West Virginia and aparently have no one near the grounds who live there (go figure). Staff can come off as friendly, but doesn't seem to get much done about the issues that you bring up, so I'm sure results can vary. I'm sure there are worse places to stay in Columbia, but I am sure there are better, so I'd advise to stay away.

                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2013

                                  4/19/2013

                                  I am moving to Clary's Crossing next month, May 2013. Obviously, I was quite impressed with the proprerty. The units are very nice, affording every amenity I was looking for - in unit washer/dryer, balcony, fireplace, walk-in closets, and optional vaulted ceilings. The monthy rent is reasonable, especially for the area. The location is ideal, about 5 minutes from Columbia Mall - close enough to get there in a few short minutes, but far away enough not to hear the music from concerts at the nearby Pavillion in the evenings. And last, but not least, they have a gym and pool. There is a $350.00 amenity fee which they should tell you up-front before you sign your lease, but I won't hold that against them. Overall, I'm impressed. I will put an update on here after my official move-in.

                                    Review Author Icon

                                    bea4me

                                    Resident ā€¢ 2012 - 2013

                                    3/20/2013

                                    I've been at Clarys for over a year now and I shopped around alot. I like the spacious bedrooms and the ample closet space. I moved from a 3 story townhouse, so I needed the space. The staff has been extremely helpful, the maintenance guys are great and respond and repair quickly. The staff then follows up with a call or email to ensure we were taken care of. The apartment buildings are kept clean. They have a new area for the gym and looks great. The gym equipment needs replacing, but they're functional. The pool always has a staff member to ensure no one drowns or gets out of hands and that its used by only residents and their guest. I haven't had any problems since I've moved in. The neighbors are friendly and quiet. I have a dog and I really like the pet stations all around the complex. Unfortunately not everyone cleans up after their pet and i've seen several areas with dog feces in the common areas (not cool). If I had a complaint, that would be the only one. It's not really bad, but it's grosseā€¦Ā See More>
                                      Review Author Icon

                                      spriggan

                                      Resident ā€¢ 2007 - 2013

                                      2/20/2013

                                      I've lived here for 6 years now and never really had any complaints about the place. It's nice, it's quiet and suits my needs. The staff is friendly and cooperative and the rent is reasonable.

                                        Review Author Icon

                                        columbiagirl31

                                        Resident ā€¢ 2011 - 2013

                                        2/19/2013

                                        We have leased at Clary's crossing for 2 years now. They switched management companies about halfway through our time here and that is when a steep decline in quality began! First, they LOST OUR LEASE! And charged us several hundred more in rent on the first month they were here. Then, a series of repair requests that they DID respond to but essentially did nothing to fix. (Our dryer has been taking multiple cycles to dry clothing and is ruining our clothes) Then, when we wanted to extend by a month or maybe a few months because we are waiting to hear back from respective graduate schools, they told us they ONLY do a 5 month continuance on a lease and it would bring our rent to $2,000 a month! So, we called in again later without mentioning that we are currently tenants. They offered us a 3-month lease with a LOWER RENT! After 2 years of faithfully paying our rent on-time with no problems to speak of, this is how they treat us! They are sleazy, money grubbing and dishonest. DO NOT RENT HERE!!!! There are so many better places to goā€¦Ā See More>
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2005 - 2013

                                          1/29/2013

                                          Clary's Crossing has exceptional administrative staff and maintenance staff. If I need anything done, the staff does it in a reasonable time. I have leased 3 apartments since 2004 and I have no complaints. The residents are satisfied with their units and their ability to access maintenance staff promptl

                                            Review Author Icon

                                            lepowers

                                            Resident ā€¢ 2012 - 2014

                                            4/13/2014

                                            I've been in several apartments now. Clary's is more in the value spectrum: you get excellent maintenance and staff support, along with workout facilities and pool, at a fair price. There are really only two downsides to living there: 1 - older apartments, insulation and particularly heating can be an issue; your HVAC will run a lot 2 - the location is good for families and people who work in Columbia area, but it's not that close to DC or Baltimore.

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2012

                                              12/10/2012

                                              The Staff has been excellent-and Tess deserves recognition for the great job that she and her team provides. I would definately reccommended Clary's Crossing to others.

                                                Review Author Icon

                                                ArrMatey

                                                Resident ā€¢ 2012

                                                11/24/2012

                                                I am new to Columbia and I've being living here for a couple of months now. Since this place is one of the best apartments in Columbia I've been trying to move here for a few months but there was no apartments available. Finally an apartment that fit my needs was available and i am so happy i live here. Everyone is so nice and neighbors speak and say hi. Tess in the leasing office is amazing and so helpful. And i cannot believe that she remembers everyone's name, I think that is great and makes going there even better. The noise level is very low, no one in the parking lot playing loud music or talking excessively loud. I live on the third floor and have a beautiful vaulted ceiling. Maintenance is very fast, whenever i had a problem they always came with 24 hours. The grounds are very well kept, no trash on the ground, landscapers are constantly around blowing away all the leaves on the ground. These apartments are very close to everything, columbia mall, grocery stores, target, etc. There are many great parks around also. I couldn't have picked a better place to live forā€¦Ā See More>
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2012

                                                  11/20/2012

                                                  The staff at Clary's Crossing are very professional, friendly, and helpful. I am amazed at the fact that the folks in the leasing office greet tenants by name when they walk into the office and seems to have their apartment numbers memorized--an impressive feat considering the number of apartments here! Maintenance requests are handled immediately and are completed well. Great location--quiet but not too far away from things, you can walk to a local coffee shop, and there are lots of running trails (mostly paved, some unpaved) through the woods. My only complaint would be that the sound proofing of the walls/floor isn't great, but I think it's probably the same the other apartments in the area. Overall, I would definitely recommend it as a great place to live.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Camden

                                                    1 Bed, 1 Bath | 695 sq. ft.

                                                    $1,482 - $5,681

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    Calvert

                                                    1 Bed, 1 Bath | 823 sq. ft.

                                                    $1,652 - $5,878

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Georgetown

                                                    1 Bed, 1 Bath | 933 sq. ft.

                                                    $1,934 - $6,282

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Potomac

                                                    2 Beds, 2 Baths | 1,100 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Chesapeake

                                                    3 Beds, 2 Baths | 1,486 sq. ft.

                                                    $2,879 - $13,201

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    3.7

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    13

                                                    Managerā€™s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    76.92%

                                                    Managerā€™s Review Reply Time

                                                    C

                                                    Average time to respond to reviews

                                                    36.38 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Ample Open Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Rent: $50. Pet Limit: 2. Comments: $300 Non-Refundable Pet Fee
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $250. Rent: $50. Pet Limit: 2. Comments: $300 Non-Refundable Pet Fee
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Business Center
                                                    • Clubhouse
                                                    • Credit Card Payments Accepted
                                                    • DishWasher
                                                    • Disposal
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Resident Lounge with Coffee Bar
                                                    • View
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Waived application feeWaived amenity fee
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
                                                    296

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    How is Clarys Crossing Rated?
                                                    Based on 248 number of votes by renters, Clarys Crossing is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Clarys Crossing?
                                                    Clarys Crossing is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Clarys Crossing is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Clarys Crossing?
                                                    Clarys Crossing is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Clarys Crossing?
                                                    Clarys Crossing is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Clarys Crossing is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Clarys Crossing?
                                                    Clarys Crossing is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 76.9231% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 36.38 days to their community reviews in the past year.
                                                    Who manages Clarys Crossing?
                                                    RAM Partners
                                                    What is the pet policy at Clarys Crossing?
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Rent: $50
                                                    Pet Limit: 2
                                                    Comments: $300 Non-Refundable Pet Fee
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Rent: $50
                                                    Pet Limit: 2
                                                    Comments: $300 Non-Refundable Pet Fee
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Apply By September 29th and We Will Apply Your Application Fees ($50 each) and Amenity Fee ($200) Toward Your First Month's Rent!!!

                                                    Contact Property

                                                    Clarys Crossing

                                                    October 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Clarys Crossing is a 695 - 1,486 sq. ft. apartment in Columbia in zip code 21044. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,482 - $13,201. Nearby cities include Jessup, Ellicott City, Savage, Elkridge, Hanover, Woodstock, Laurel, Catonsville, Burtonsville, Fort Mead, Linthicum Heights, Severn, and Sandy Springs.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.