One year. 2 bedroom rental. Pros: (A) Nice lobby. Loved the scent in the hallways. Maintenance staff is good. Location as you can walk to the New Carrollton Station (don't do it at night), or take the Remy's free shuttle (pre-COVID). (driver is awesome). Cons: Luxury is a stretch. Services are short of luxury. Hallway carpets are dirty. Security: Pizza delivery got in and was standing at my apt. door. Another resident, who was on drugs, banging on my door everyday asking for her mail. Property access is easy. Put a latch on the inside of your door. Some apartments have ADT. On-site management (there used to be a guy who worked there Pre-Covid who was great!). No notice of his departure. He should have been the Director. Other staff lack the leadership skills to deal with professionals. Amenities. The pool was closed the entire summer. Residents were told, the Health Department was backlogged and did not approve a lifeguard. Management had a lackadaisical attitude about it, like "Oh well." Other complexes managed to have their pools open. Since the pandemic, you have to search for your packages. My packages were in lockers on several occasions that only staff could open. (4) Resident Parking (I had a reserved space-$85 per month). My car was towed twice! The first time I failed to have my tag up. If my registered car is in my reserved parking space and I forgot the tag, at least have the courtesy to contact me before the tow. I wrote to everyone and threatened legal action. I was reimbursed for my Uber to pick up my car and towing fees. I was promised it would never happen again. In less than 60 days, my car, with the tag in the window, was towed again! I had to take an Uber and insisted my car be returned from the tow company and it was done. You have no choice but to pay for parking, as there is no street parking. Moving Out: Up until the very end, staff were petty and unprofessional. (a) Renewal of my lease-offered me a two-year lease. Then acted "surprised" that I would not accept. (b) By law, you have a right to attend a walk-through at your move-out if you inform the landlord within a certain time. Staff tried to convince me not to conduct my own walk-through. Only after I disagreed twice, was a time scheduled. Then re-scheduled. On the day of the walk-through, I waited--no one showed up. The Resident Director was informed and gave no explanation. I made a video on my own just to cover myself. Move-out day: After multiple email confirmations, they double-booked the service elevator with another resident. She was pissed. It was fortunate my moving company came 2 hours early, so we were almost done. When I notified the staff that her and I were going to share the elevator, less than 30 minutes later, the elevator was out of service. Repair took several hours. First time I heard the elevator (which is not used much) is out of service. Security deposit check was short $100. Even after moving out, I had to write to let them know of the error. I am awaiting my $100. "Always" check your monthly account. I caught overcharges on several occasions. They would acknowledge and remove it. If you contact them, use the resident portal "and" follow-up with a personal email. If you plan to move there, there is construction occurring in the front of the building. Noise is now an issue. You will see it if you visit. Believe the reviews-good, bad or indifferent. It's a rental so I did not expect much, but they do way too much extra and the leadership will smile in your face and waste your time. It's a business, not their personal business. Check out Hyattsville for other options.
