Overall great experience so far! Building is very nice and well kept. Occasional pet smells and accidents in the elevator but usually cleaned up/freshened up within a couple of hours. Package reception needs some work. Their system is not totally uniform in that they hold some packages at the desk vs them going into the secure package lockers they use which you have to open with a pass code which gets emailed to you. Not sure how they decide which packages go where, but hiring some more people to help with that and to have someone at the front desk more frequently which will be nice. Definitely still would recommend though.
Manager
1/28/2021
The Remy
Thank you for recommending our community. The Smiota package lockers are a great resource for residents, as it allows you the opportunity to pick up your packages at your convenience. However, some its aren't able to fit in the lockers, or the lockers get full and we have to store others in the back. Our goal is to make it as simple as possible for our residents. If you have any further questions, please stop pass the office and one of our Ambassadors can run through the process with you. Again, thanks for sharing.
1 Previous Review
Previous Review
Resident 835349
Verified Resident ā¢ 2020
10/22/2020
The Remy is great, staff are friendly and very on time. Building is very nice, stylish and clean. Parking spaces are ample. Maintenance is very quick, within 24hrs my first issue was resolved. Very happy to be here.
Manager
1/28/2021
The Remy
We are happy to have you and glad that you're experience has been great. Please let us know if there's every anyway we can enhance your experience.