Review History for Verified Resident 1000212

I recently moved into this apartment community and while there are some positive aspects, there are also areas that need improvement. Firstly, the location is great, and the grounds are well-maintained. The amenities like the pool and fitness center are fantastic and have been a real plus for me. I also appreciate the efforts that the events person, Debra, puts in to curate events for residents. Those really mean a lot. There are a few drawbacks that I've noticed. The closets in the apartments are quite small, which can be a real challenge for storage. It would be great if they could be expanded or reconfigured to make better use of the space. Additionally, I've had some less than pleasant interactions with a few office staff members. Friendly and helpful customer service is essential in a community like this, and it can make or break the overall experience. (Jacob, Ashley, and Gernea are great?the others could use improvement.) The customer relations director barely interacts with residents. Not a people person and not very proactive in my opinion. The rent is a bit on the high side, especially considering the closet space and occasional service and security hiccups. It would be great if they could reevaluate the pricing to better reflect the overall value. One significant change that I wasn't thrilled about is the introduction of parking fees for guests. Parking used to be free, and this added cost is an absolute turn off and unnecessary. The garage operated for nearly 5 years without any guest fees, so it's clearly a money grab. I agree that the amenity space fees here are overpriced. While having access to amenities can be a great selling point for an apartment community, it's essential that these fees are reasonable and reflect the actual value of the amenities provided. I think that residents should pay a deposit and get the money back after the event like they do at other communities. It might be beneficial for the management to reconsider their pricing structure to ensure it aligns better with residents' expectations and budgets. In summary, this apartment community has potential, but it needs to address these issues to provide a more comfortable and appealing living experience for its residents.