St. Charles at Olde Court
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St. Charles at Olde Court

7900 Brookford Circle, Pikesville, MD 21208
(1474 Reviews & Surveys)
$1,357 - $2,124/mo

Reviews

4.1 rating

410 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1285904

Verified Resident 2023 - 2024

10/9/2024

Horrible, please get me out of here. Parties all night, there was also a shooting and I've been woken up twice by the police bc of violent incidents that happen in my building with my neighbors but complex never follows up on our safety or even acknowledge someone being shot

    Updated Review

    Review Author Icon

    Resident 1105837

    Verified Resident 1999 - 2024

    10/9/2024

    good and clean and safe and friendly.Office staff is friendly and wishes to make your experience fast and expertly done in any problems in your apartment. The apartments are spacious and sunlit and my cats really like it. Good place to live.

      Manager

      10/9/2024

      St. Charles at Olde Court
      This is awesome to hear! Thanks for complimenting our team on their wonderful service and letting us know you love your living space. We're certainly glad to have you here! Take care, Michelle Skinner, Senior Property Manager (410) 653-1800
      Review Author Icon

      Resident 1284908

      Verified Resident 2024

      10/6/2024

      It's ok I don't have any complaints as far as the grounds, staff or neighbors at the moment< < < < < < < >>>>>>>>>>>>>>>< < _< < < < _< >< < < < < < < < < < < >< < < < < < < < < >>< < < < >>>>>>< >< < >< >>>>>>>>>>>>>>>>>>>>>>>>>>< < < < < < < >>< >>>>

        Manager

        10/8/2024

        St. Charles at Olde Court
        Thanks for your review and for letting us know your thoughts on the community. We are always here if there's anything we can assist with. Don't hesitate to contact us at the number listed above. Take care, Michelle Skinner, Senior Property Manager (410) 653- 1800
        Review Author Icon

        Resident 1283868

        Verified Resident 2024

        10/2/2024

        It is a very good place to live, the security environment is very pleasant and its staff is very attentive when it comes to solving any problem that may arise, likewise the area is very accessible and comfortable, apart from that it is very clean and tidy

          Manager

          10/3/2024

          St. Charles at Olde Court
          We are thrilled to receive this excellent feedback! Learning our attentive team has been a highlight of your experience is high praise that we don't take lightly. It's just great to know you're enjoying your residency. We're glad to have you here! Sincerely, Michelle Skinner, Senior Property Manager (410) 653- 1800

          Updated Review

          Review Author Icon

          Resident 1263460

          Verified Resident 2024

          9/25/2024

          I like it is quiet n the staff is respectful and the maintenance crew is always here even on weekends and I like how the school buses comes on property n gets the kids for school n drops them off on the property

            Manager

            9/26/2024

            St. Charles at Olde Court
            Thanks so much for this glowing review! We're thrilled to hear that you have found our team to be a delight to work with and very helpful. Knowing you're enjoying your experience makes our day! Take care, Michelle Skinner, Senior Property Manager (410) 653- 1800
            Review Author Icon

            Resident 1280660

            Verified Resident 2018 - 2024

            9/18/2024

            The community location is great however I think that the grounds are kept up nicer in the front of the property. Also the hallways are not cleaned everyday like they used to be. No one cleans up behind their dogs outside.

              Manager

              9/18/2024

              St. Charles at Olde Court
              Thanks for your review and for sharing that you've loved the community as a whole and the prime location! Your input regarding where we can make meaningful upgrades to your experience is important to us. We will take them to heart! Sincerely, Michelle Skinner, Senior Property Manager (410) 653- 1800
              Review Author Icon

              Resident 1279934

              Verified Resident 2024

              9/15/2024

              The staff was nice overall move in experience was good. The staff made sure to do a walk through before handing me my keys. They called to even follow up with me I was asked if there were any issues and if there was anything I needed

                Manager

                9/16/2024

                St. Charles at Olde Court
                This is awesome input! Hearing our team has been a delight to interact with and that your move-in was seamless means a lot to us. It's been our pleasure to welcome you home to the community! Take care, Michelle Skinner, Senior Property Manager (410) 653-1800

                Updated Review

                Review Author Icon

                Resident 1133945

                Verified Resident 2019 - 2024

                9/4/2024

                The community is quiet, clean environment,safe,easy access to shopping,gyms,hospitals, schools and colleges. It is awesome customer service. Knowledgeable maintenance staff. There are open play areas for residents, take fresh air?.etc.

                  Manager

                  9/4/2024

                  St. Charles at Olde Court
                  This is lovely to hear! Thanks for sharing that you've found so many positives associated with calling this community your home sweet home. Most of all, we're glad you've received top-notch service from our team. Take care, Michelle Skinner, Senior Property Manager (410) 653-1800

                  Updated Review

                  Review Author Icon

                  Resident 1191808

                  Verified Resident 2021 - 2024

                  9/4/2024

                  Beautiful, conducive, neat, community. Very spacious. Fell in love the first time I drove in. Safe to live in. Quiet with good neighbors. Oldest resident in my building to date. Friendly staffs and workers.

                    Manager

                    9/4/2024

                    St. Charles at Olde Court
                    Wow! This review blew us away. Thanks for sharing that you've found so much to love about the community, from how beautiful the environment is to how well-kept you've found the property to be. We're glad to hear this and to have you here! Take care, Michelle Skinner, Senior Property Manager (410) 653- 1800
                    Review Author Icon

                    Resident 1274703

                    Verified Resident 2023 - 2024

                    8/25/2024

                    I moved in and the apartment prep was terrible. The paint job was sloppy and cheap. I have repainted the living, dining and hallway at my own expense. I had to remove excessive paint on the front door frame because I could barely get it to open and close. The 2nd bedroom closest door fell off and hit my nephew in the head. The bathroom door in the master bedroom was not properly installed and it almost fell on me. I had a flood the third day. Some of my personal property was damaged. A very rocky start for a move in.

                    Manager

                    8/27/2024

                    St. Charles at Olde Court
                    Thank you for this review and for letting us know of your frustrations with your experience and the state of your living space. We regret to learn your residency has fallen short of expectations and we'd like the chance to assist. Kindly contact us at the number listed below. Your satisfaction is our top priority. Thank you, Michelle Skinner, Senior Property Manager (410) 653-1800

                    Updated Review

                    Review Author Icon

                    Resident 1270535

                    Verified Resident 2021 - 2024

                    8/23/2024

                    It's been a good experience so far. I worry a little about the tidiness of common areas such as the lobby and staircase area. As well as the dumpster area. The response to fixing maintenance issues has been prompt and that's good.

                      Manager

                      8/23/2024

                      St. Charles at Olde Court
                      Thanks for your kind words! We're glad that your experience has been positive overall and we appreciate this feedback. We will take this input regarding community cleanliness to heart. Never hesitate to contact us at (410) 653-1800 if there's anything we can do to assist - we're always here to help! Take care, Michelle Skinner, Senior Property Manager
                      Review Author Icon

                      Resident 1273828

                      Verified Resident 2024

                      8/21/2024

                      My experience here has been good so far. Nice and safe community with friendly people. The apartments are spacious. Parking is included, along with washer/ dryer and dishwasher. As someone from out of town that is a great deal.

                        Manager

                        8/22/2024

                        St. Charles at Olde Court
                        Thanks for letting us know your overall experience here has been good so far! We are so grateful for these kind words and for your consideration of the community.- Michelle Skinner, Senior Property Manager (410) 653- 1800
                        Review Author Icon

                        Resident 1272490

                        Verified Resident 2024

                        8/15/2024

                        Somewhat quiet community. But since I've moved in every appliance has need repair. The maintenance team with the exception of a couple aren't the best and most competent workers. Took 2 months to fix my ac unit.

                          Manager

                          8/16/2024

                          St. Charles at Olde Court
                          Thanks for your review and for sharing that you've enjoyed the peaceful environment within the community. We appreciate you raising where the level of service you've received could be elevated. Please don't hesitate to contact us at (410) 653-1800 and we'd be glad to address any concerns. Your satisfaction is our top priority! Thank you, Michelle Skinner, Senior Property Manager
                          Review Author Icon

                          Resident 1272305

                          Verified ProspectVisited 2024

                          8/14/2024

                          Melody was extremely professional, patient and knowledgeable. I have been looking for an apartment for a while and the amount of times that I have been turned off by a community based on the employees is more than I can count. My visit here was honestly a breath of fresh air!

                            Manager

                            8/14/2024

                            St. Charles at Olde Court
                            Thanks for letting us know our team has been incredibly professional and a delight to work with! We are so grateful for these kind words and for your consideration of the community. Take care, Michelle Skinner, Senior Property Manager (410) 653- 1800
                            Review Author Icon

                            Resident 1270534

                            Verified Resident 2024

                            8/7/2024

                            Do not move here they are sorry all together they don't fix things they let people destroy your property and nothing happens they are very bad liars here and it is not worth your money. I ain't worth nothing

                              Manager

                              8/8/2024

                              St. Charles at Olde Court
                              Thank you for this candid feedback. Your review is very concerning to us. We take feedback like this very seriously and we would appreciate it if you would contact our team by calling (410) 653- 1800. We're eager to improve your experience! Thank you, Michelle Skinner, Senior Property Manager
                              Review Author Icon

                              Resident 1264189

                              Verified Resident 2024

                              7/31/2024

                              When a maintenance work or repair is requested it takes forever to complete, when I moved in the apartment was infested, toilet broken reported over 30days and still yet not fixed, same with unit entrance door.

                                Manager

                                8/1/2024

                                St. Charles at Olde Court
                                Thank you for this candid feedback. We regret to hear your experience has fallen short of expectations. If you have a moment, please contact me via phone at (410) 653- 1800. I would like to personally assist in resolving any concerns. Thank you, Michelle Skinner, Senior Property Manager

                                Updated Review

                                Review Author Icon

                                Resident 1215977

                                Verified Resident 2024

                                7/24/2024

                                This is a very clean complex. The staff are so very nice. The maintenance team are great. I like the fact that you have a lock on the complex door, and one on your apartment door for safety. You have a middle, and high school with in walking distance.

                                  Manager

                                  7/24/2024

                                  St. Charles at Olde Court
                                  Thank you so much for your five-star review! Hearing how helpful and kind our team has been throughout your experience makes our day. We're thrilled to hear you're enjoying your living space, the location of the community, and your overall experience. Take care, Michelle Skinner, Senior Property Manager (410) 653-1800
                                  Review Author Icon

                                  Resident 1261898

                                  Verified ProspectVisited 2024

                                  7/17/2024

                                  Great experience, Melody was wonderful very pleasant, greeted me with a big smile, she was very welcoming, informative, kind, pay attention to the details, helpful and showed empathy , she also seemed eager to assist me in completing application and touring the property

                                    Manager

                                    7/17/2024

                                    St. Charles at Olde Court
                                    What excellent feedback! Thanks for coming by for a tour and for noting how professional, welcoming, and friendly our team was throughout the process. We hope to welcome you home to the community soon!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1135556

                                    Verified ProspectVisited 2024

                                    7/12/2024

                                    The maintenance staff is timely and well trained, and knowledgeable. I would recommend St. Charles to other people. The community is well kept internally and externally. I'm privileged to transfer new.

                                      Manager

                                      7/15/2024

                                      St. Charles at Olde Court
                                      Thanks so much for this wonderful feedback! Hearing you've been impressed with the community and would recommend it to others is a huge compliment. Your review means a lot to us! Take care, Michelle Skinner, Senior Property Manager (410) 653-1800

                                      Updated Review

                                      Review Author Icon

                                      Resident 1194097

                                      Verified Resident 2018 - 2024

                                      7/10/2024

                                      Horrible..... too long to discuss. To sum everything up, maintenance is the worst thing this place has and it's also heading down hill with residents. Need to do much better. I am trying my best to move.

                                        Manager

                                        7/12/2024

                                        St. Charles at Olde Court
                                        Thank you for taking the time to share your review. We regret to learn your experience was not what you expected. We would like the opportunity to investigate your concerns further. Please contact our team at (410) 653- 1800. We'll work with you to resolve any issues as quickly as possible. Thank you, Michelle Skinner, Senior Property Manager
                                        Review Author Icon

                                        Resident 283844

                                        Verified Resident 2024

                                        7/9/2024

                                        My experience was wonderful Shantell and Melody made sure all my needs were met. Once I step food in the Lease office I felt I was home, something for my boys to call home. I been here only 2 weeks and it's been wonderful.

                                          Manager

                                          7/10/2024

                                          St. Charles at Olde Court
                                          What lovely feedback! It's been our team's pleasure to provide excellent service throughout your experience. Knowing you love calling this community your home makes our day. Take care, Michelle Skinner, Senior Property Manager (410) 653- 1800
                                          Review Author Icon

                                          Resident 1258480

                                          Verified Resident 2024

                                          6/26/2024

                                          The leasing office staff are very attentive to any problems that arise. Also i like the security of having locked front doors so no one random could enter your apartment bulding at any given time. Thats big safety.

                                            Manager

                                            6/26/2024

                                            St. Charles at Olde Court
                                            Thanks for these compliments! We're so glad our team has provided attentive and excellent service throughout your residency. Hearing how happy you are with your experience means a lot to us! Take care, Michelle Skinner, Senior Property Manager (410) 653-1800
                                            Review Author Icon

                                            Resident 1258473

                                            Verified Resident 2024

                                            6/26/2024

                                            I FEEL COMFORTABLE AND SAFE IN THIS COMMUNITY. EVERYONE IS NICE AND RESPECTFUL SO FAR. I DON'T HAVE ANY PROBLEMS OR ISSUES. I FEEL SAFE AT NIGHT BECAUSE THERE ISN'T ANY PEOPLE HANGING OUT OR STANDING AROUND CAUSING ISSES .

                                              Manager

                                              6/26/2024

                                              St. Charles at Olde Court
                                              This is excellent to hear! We're thrilled you have found so much to love about the community and that your experience has been seamless. Feedback like this always makes our day! Take care, Michelle Skinner, Senior Property Manager (410) 653-1800

                                              Updated Review

                                              Review Author Icon

                                              Resident 1242424

                                              Verified Resident 2018 - 2024

                                              6/21/2024

                                              It's the worse. Complaints fall on deaf ears. Floor boards and walls are thin. I can hear the man upstairs snore. The trash area is a disgrace. The pine trees are damaging car in the parking lot. I have an email to prove the the leasing office has been made aware of the damage and the property has not made 1 attempt to prune the trees. Tenants are not held responsible to pick after animals. I step in dog feces on the regular. The leasing office is aware of all these things and NOTHING get ratified

                                              Manager

                                              6/24/2024

                                              St. Charles at Olde Court
                                              Thanks for this input. Your feedback is important to us and we regret that your experience has fallen short of your expectations. We appreciate you detailing where you'd like to see improvements made here. Kindly call our team at the number listed below and we'd be happy to offer our assistance. Your satisfaction matters - we hope to connect soon. Thank you, Michelle Skinner, Senior Property Manager (410) 653- 1800
                                              Review Author Icon

                                              Resident 1256432

                                              Verified Resident 2024

                                              6/13/2024

                                              From the time that I came to view an apartment to the time that I moved in the customer service was stellar. Everyone is very friendly and very professional. The amenities at the apartments is very convenient. I love having a washer and dryer in my unit. It's very quiet people are for Lin speak and say hello however, for the most part they stay to themselves I feel safe and secure.

                                                Manager

                                                6/13/2024

                                                St. Charles at Olde Court
                                                Thank you for your positive review. We love to hear from our residents and are excited to hear you truly enjoy your home at St. Charles at Olde Court. Please contact me at (410) 653-1800 if we can do anything to make your home more enjoyable. Michelle Skinner, Property Manager

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                1BR

                                                1 Bed, 1 Bath | 750 sq. ft.

                                                $1,357 - $1,428

                                                3 Available Units

                                                See Floor Plan Details

                                                1BR Den

                                                1 Bed, 1 Bath | 840 sq. ft.

                                                See Floor Plan Details

                                                2 Bedrooms

                                                2BR

                                                2 Beds, 2 Baths | 1,100 sq. ft.

                                                $1,670 - $1,945

                                                15 Available Units

                                                See Floor Plan Details

                                                3 Bedrooms

                                                3BR

                                                3 Beds, 2 Baths | 1,188 sq. ft.

                                                $1,904 - $2,124

                                                13 Available Units

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A-

                                                Review Ratings

                                                Noise

                                                4.2

                                                Grounds

                                                4.2

                                                Safety

                                                4.0

                                                Office Staff

                                                4.4

                                                Maintenance

                                                4.3

                                                Neighborhood

                                                4.6

                                                Survey Ratings

                                                SatisFacts™ Tour Survey

                                                SatisFacts™ Move-In Survey

                                                SatisFacts™ Maintenance Survey

                                                SatisFacts™ Renewal Survey

                                                Review Count

                                                A+

                                                Number of reviews in the past 365 days

                                                83

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                98.80%

                                                Manager’s Review Reply Time

                                                A+

                                                Average time to respond to reviews

                                                1.01 days

                                                View Community Timeline
                                                View Community Timeline

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • Off Street Parking Available
                                                Pets
                                                • Dogs Allowed
                                                • Cats Allowed
                                                Other
                                                • Additional Storage
                                                • Air Conditioner
                                                • BBQ and Picnic Area
                                                • Balcony or Patio
                                                • Business Center
                                                • Carpet
                                                • Clubhouse
                                                • Controlled Access
                                                • Courtyard
                                                • Digital Thermostats
                                                • DishWasher
                                                • Disposal
                                                • Energy and Water Efficient Appliances
                                                • Fitness Center
                                                • Free Weights
                                                • Large Closets
                                                • Media Center
                                                • Microwave
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Package Receiving Service
                                                • Playground
                                                • Pool
                                                • Recreation Room
                                                • Recycling Program
                                                • Refrigerator
                                                • Storage Space
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                                                Leasing

                                                Welcome home to St. Charles at Olde Court Apartments, a garden-style community where your well-being takes center stage. Here, deluxe amenities support your carefree lifestyle, elegant interiors elevate your day-to-day, and alluring leisure areas invite you to create meaningful connections. Add in our well-connected location less than 30 minutes from downtown Baltimore, our pet-friendly policy, and our professional management and maintenance teams, and you ll know that these Pikesville apartments are the right place for you! Get comfortable in any of our one, two, and three-bedroom residences. Inside, you ll find carpets that add to the cozy feeling, large closets, and extra storage spaces to fit all your belongings, as well as patios/balconies where you can admire the views. In addition, the kitchens come equipped with everything you need for easy cooking and cleaning, including efficient appliances like refrigerators, microwaves, dishwashers, and disposals. As for the functional part of our luxury apartments in Pikesville, MD, they come cable-ready and feature air conditioning systems, washer/dryer sets, and electronic thermostats. Reach out today to schedule a tour!
                                                Show Less

                                                Office Hours

                                                • Sunday: 12:00 PM - 05:00 PM
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                David S. Brown

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is St. Charles at Olde Court Rated?
                                                Based on 1474 number of votes by renters, St. Charles at Olde Court is currently rated 4.1 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at St. Charles at Olde Court?
                                                St. Charles at Olde Court is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                St. Charles at Olde Court is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                What are noise levels like at St. Charles at Olde Court?
                                                St. Charles at Olde Court is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is St. Charles at Olde Court?
                                                St. Charles at Olde Court is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                St. Charles at Olde Court is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at St. Charles at Olde Court?
                                                St. Charles at Olde Court is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 98.7952% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 1.01 days to their community reviews in the past year.
                                                Who manages St. Charles at Olde Court?
                                                David S. Brown
                                                What is the pet policy at St. Charles at Olde Court?
                                                Dogs Allowed
                                                Cats Allowed
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

                                                Contact Property

                                                St. Charles at Olde Court

                                                October 2024

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                                                Beds

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                                                Baths

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                                                St. Charles at Olde Court is a 750 - 1,188 sq. ft. apartment in Pikesville in zip code 21208. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,357 - $2,124. Nearby cities include Windsor Mill, Owings Mills, Randallstown, Woodlawn, Gwynn Oak, Owings Mill, Lutherville, Lutherville Timonium, Catonsville, Townson, Towson, Reisterstown, and Baltimore.

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