#3,786 #5 #174

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The Alaire

1101 Higgins Place , Rockville, MD 20852
(262 Reviews)
$1,918 - $7,545/mo

Reviews

3.9 rating

262 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1285894

Verified Resident ā€¢ 2024

10/9/2024

I have had a great experience though it has been a short experience. Great staff and my apartment has been great. Only complaint is that when I moved in the smell of paint was strong but everything else was perfect.

    Review Author Icon

    Resident 197920

    Verified Resident ā€¢ 2022 - 2024

    8/18/2024

    The representative Shawn was helpful throughout the whole process. The initial apartment I was approved to get, the existing tenant decided not to move so I had to postpone my move in date but Shawn kept me abreast of the situation. Once I was able to move in the process was easy.

      Manager

      8/30/2024

      The Alaire
      Hello, thank you for the review!
      Review Author Icon

      Resident 1264558

      Verified Resident ā€¢ 2023 - 2024

      8/2/2024

      Good experience. Love the quietness. Group of people who smoke weed in areas of buildings need to be addressed. Would love to see carpet in resident hallways cleaned. This survey should not have a minimum required characters to submit feedback.

        Manager

        8/15/2024

        The Alaire
        Hello, thank you for your review!
        Review Author Icon

        Resident 1263064

        Verified Resident ā€¢ 2023 - 2024

        7/24/2024

        Overall, we have enjoyed living in the Alaire. Sometimes we hear neighbors but less than you would think. They're very responsive for any issues including maintenance concerns. The staff work hard to have monthly events and correct any issues that pop up.

          Manager

          7/26/2024

          The Alaire
          Hello, thank you for the review! We truly appreciate your feedback.

          Updated Review

          Review Author Icon

          Resident 503392

          Verified Resident ā€¢ 2010 - 2024

          6/13/2024

          Its a nice place to stay and quite welll maintained. Support staff is very good with good maintenance staff. Good gym facility which is well kept. The swimming pool is good. What I dont like is too much rent increase.

            Manager

            6/26/2024

            The Alaire
            Hello, thank you for the review!
            Review Author Icon

            Resident 1246668

            Verified Resident ā€¢ 2022 - 2024

            4/24/2024

            The staffs of this apartment are very kind. When we have some noise trouble with my neighbor, they sincerely handled this matter and respected us. Also, almost residents are very kind, too. The only one thing I feel unsatisfied is that one neighbor doesn't not accept our kids.

              Manager

              4/30/2024

              The Alaire
              Hello, thank you for the review. Please reach out to us regarding your concerns.
              Review Author Icon

              Resident 1246188

              Verified Resident ā€¢ 2023 - 2024

              4/22/2024

              Responsive and friendly management team! Absolutely love the proximity of these apartments to the metro- that is a major reason why I chose this apartment community. I can hardly hear the metro which is great.

                Manager

                4/30/2024

                The Alaire
                Hello, thank you for the 5-Star review!

                Updated Review

                Review Author Icon

                Resident 1128294

                Verified Resident ā€¢ 2018 - 2024

                4/16/2024

                The Alaire is Beautiful very nice amenities and convenient location. i really love it. I have enjoyed my stay at the Alaire for 5 year. When I moved in 2018. I lived like 5-star hotel scent, very fresh. The management team has been very friendly and supportive during my stay. This location also an excellent choice for my work and I would highly recommend if you are looking for a safe, clean, and friendly apartment. I love it ??

                  Manager

                  4/30/2024

                  The Alaire
                  Hello, thank you for your the 5-star review!
                  Review Author Icon

                  Resident 1243252

                  Verified Resident ā€¢ 2023 - 2024

                  4/10/2024

                  It's been pleasant. Sean at the front has been fantastic and neighbors have been quiet for the most part. I think the utilities are using older, more power consuming appliances which raise overall electric bill. Heating was a challenge at the beginning of winter but I think the complex did not turn on the heat until later.

                    Manager

                    4/12/2024

                    The Alaire
                    Hello, thank you for the feedback and review!
                    Review Author Icon

                    Resident 1234134

                    Verified Resident ā€¢ 2017 - 2024

                    3/11/2024

                    In general I have had a great experience. There has been one maintenance issue that was identified in 2022 that still hasn't been fixed, but overall this is a great place to live. The pet rent is a bit high. I feel really safe here and love being so close to Metro. Great staff, especially the front desk staff. Sean in particular is wonderful.

                      Manager

                      3/28/2024

                      The Alaire
                      Hello, thank you for sharing your experience. Please contact us at 301-770-4440 with your concerns.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2021 - 2024

                      2/13/2024

                      Love this property - Joshua the Manager goes above & beyond!

                      The Alaire is an awesome property - clean, attractive, and right next to the metro station. Joshua is a definite bright spot and asset to this property! He consistently goes above and beyond; regardless of how busy he may be tasked, Joshua always gets it all done! We are very grateful!

                        Manager

                        2/16/2024

                        The Alaire
                        Hello, thank you for the review!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2023 - 2024

                        2/5/2024

                        Alaire management has gone downhill since RAM Partners took over from JBG. Management charges residents random fees without disclosing them in the lease or providing any prior notice or explanation, then send collection letters. Building maintenance is poor. In the summer, dead flies spread across the carpet by the windows and vents of some units. Rattling generators near some units are so loud it makes it hard for residents or guests to sleep. The walls are paper thin and you can hear your neighbors cough. Pets poop in the garage and it is left unattended for days. Residents let their cats roam the hallway and kids ride bikes and scooters in the hallway as if it is the sidewalk. Smokers smoke in the stairwells.

                          Manager

                          2/16/2024

                          The Alaire
                          Hello, thank you for the review. Please contact our office with your concerns at 301-779-4310.
                          Review Author Icon

                          anonymous

                          prospective ā€¢ Visited 2024

                          1/29/2024

                          Great Tour. Great Team

                          We toured the alaire and were very impressed with the property. It is well managed and the staff was very professional and friendly. The building is well maintained and in very good condition. Staff answered all questions thoroughly. Iā€™m impressed.

                            Manager

                            1/31/2024

                            The Alaire
                            Hello, thank you for your 5-star review.
                            Review Author Icon

                            Resident 1221168

                            Verified Resident ā€¢ 2013 - 2024

                            1/28/2024

                            Hallway carpets old. Need to install security cameras on doors, hallways, includes garage doors. Weed smelling very often on garage side stairs. (1100 Higgins Building). Yearly rent raises above the market. Long time tenants must have some advantages on the rent raise. Need garage clean up more and locate trash cans near the doors.

                              Manager

                              1/29/2024

                              The Alaire
                              Hello, thank you for the review. Please reach out to us at 301-770-4440 to review your concerns.

                              Updated Review

                              Review Author Icon

                              Resident 1216337

                              Verified Resident ā€¢ 2022 - 2024

                              1/11/2024

                              The Alaire went downhill ever since the management changed. Maintenance requests go ignored, walls are really thin you can hear the neighbours sneezing, renovations were done to make wood floors without insulation. I can hear my neighbours walking above me. Noise is an issue which management has not been able to resolve. Management is really bad all together and price hikes last time we renewed were more than 10%. The package room is always messy and has overflow, never able to find packages easily.

                                Manager

                                1/22/2024

                                The Alaire
                                Hello, thank you for your review. Please reach out to us to discuss your concerns. You can call or email us for a fast resolution. 301-770-4440 or email [email protected].

                                Updated Review

                                Review Author Icon

                                Resident 1098135

                                Verified Resident ā€¢ 2022 - 2023

                                12/26/2023

                                Overall, it's been a pleasant experience. The location is super ideal and family friendly. My only concern is the washer and dryer are really small and ruined my son's winter coat. The washers final spin cycle left a tiny hole and a permanent mark.

                                  Manager

                                  12/27/2023

                                  The Alaire
                                  Hello, thank you for the review. I am sorry that you are having these concerns. Please call us at your earliest convenience to discuss these concerns at 301-770-4310.
                                  Review Author Icon

                                  Resident 991152

                                  Verified Resident ā€¢ 2022 - 2023

                                  12/5/2023

                                  I have lived here for nearly 2 years and am overall happy with this Apartment. The location is super convenient, with proximity to Metro, buses, supermarkets, shopping centers, dining, and entertainment. Common areas are well maintained. The staff are friendly and helpful, and maintenance service is timely and effective.

                                    Manager

                                    12/11/2023

                                    The Alaire
                                    Thank you for the 5-Star review!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1199633

                                    Verified Resident ā€¢ 2022 - 2023

                                    11/15/2023

                                    Not good you can hear your neighbors above you, every step, every shower every loud phone conversation etc...dogs barking in the hallway. This should be a dormitory for College Students. Would NOT recommend.

                                      Manager

                                      11/29/2023

                                      The Alaire
                                      Hello, please contact the property manager directly to discuss your concerns at 301-770-4440. Thank you.

                                      Updated Review

                                      Review Author Icon

                                      Resident 587347

                                      Verified Resident ā€¢ 2012 - 2023

                                      10/9/2023

                                      We've loved living at The Alaire for almost 11 years. Great location, pool, fitness center and staff. We can walk to dozens of restaurants, doctor's offices, our car dealership, the Metro and Pike & Rose.

                                        Manager

                                        10/20/2023

                                        The Alaire
                                        Hello, Thank you for the wonderful review.
                                        Review Author Icon

                                        Resident 1154645

                                        Verified Resident ā€¢ 2022 - 2023

                                        6/28/2023

                                        For the 7 months that I have been living at The Alaire the experience has been great so far. Everyone ( the property assistant and maintenance) are very helpful and get things done always in a timely manner!

                                          Manager

                                          7/7/2023

                                          The Alaire
                                          Hello, thank you for the feedback!
                                          Review Author Icon

                                          Resident 1141085

                                          Verified Resident ā€¢ 2021 - 2023

                                          5/15/2023

                                          Overall I've had a good experience! Maintenance answers my requests quickly and management is helpful. Within walking distance of many places. Only downside is I can hear next-door and upstairs neighbors very easily.

                                            Manager

                                            5/21/2023

                                            The Alaire
                                            Hello, thank you for the review!
                                            Review Author Icon

                                            Resident 1134212

                                            Verified Resident ā€¢ 2022 - 2023

                                            4/24/2023

                                            Its all good, clean and secure well. However, they never check/secure the parking spot that even though residences pay more than $90. Anyone can park their vehicles in parking lot haha................

                                              Manager

                                              4/26/2023

                                              The Alaire
                                              Hello, thank you for the review. Please contact us to review your concerns at 301-770-4440.
                                              Review Author Icon

                                              Resident 1132240

                                              Verified Resident ā€¢ 2022 - 2023

                                              4/17/2023

                                              Initially renting here was a horrible nightmare. I lived over 2000 miles away when I was moving and was doing the entire process online or over the phone. They almost never answered my emails, phone calls, or voicemails. After a week of no contact I finally reached out to their corporate offices to get someone to actually respond to me. This easily had been the worst rental experience I had ever had. You would think that I would've just found somewhere else to live but the location of this building is perfect for me. Since then, many of the staff has changed, and I have had only minor issues with communication. Currently I am mostly satisfied with the service and very happy with the apartment itself. Maintenance, though rarely needed, is always timely and very professional.

                                                Manager

                                                4/18/2023

                                                The Alaire
                                                Hello, thank you for the review. Please reach out to us regarding your concerns 301-770-4440.
                                                Review Author Icon

                                                Resident 1128473

                                                Verified Resident ā€¢ 2022 - 2023

                                                4/5/2023

                                                Great area, lots of people smoking and throwing alcohol bottles of the parking garage where we walk our dog. Maintenance team doesn't notify you when the enter your residence even if you say you have pets.

                                                  Manager

                                                  4/10/2023

                                                  The Alaire
                                                  Hello, please reach out to the community with your concerns 301-770-4440. Thank you.
                                                  Review Author Icon

                                                  Jessica_R431

                                                  Resident ā€¢ 2021 - 2023

                                                  3/18/2023

                                                  Phenomenal Apartment

                                                  I have lived in the apartment since 2021. This apartment has been phenomenal. The staff at the apartment makes their tenants feel accepted, welcomed and taken care of. If I needed help with the laundry machine, the management took it priority to make my roommateā€™s needs met by checking our apt and fixing the laundry machine. When my sister and brother in law were looking at apartments nearby, I told them all about Alaire that they chose Alaire to be their next home. They love it and enjoy their place so much better than their previous one. Alaire always wants to celebrate. They give their tenants free monthly breakfast, had celebrations of Super Bowl, St. Patrickā€™s Day, Cinco de Mayo and much more. They have wine nights and provide sā€™more kits. This is the best place to live in the county. Prices are great as well. Alaire is one of a kind. I met the new property assistant manager and he was phenomenal. He was kind and accommodating.

                                                    Manager

                                                    3/20/2023

                                                    The Alaire
                                                    Hello, thank you for the wonderful review!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A6

                                                    1 Bed, 1 Bath | 771 sq. ft.

                                                    $1,918 - $3,977

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    AL01

                                                    1 Bed, 1 Bath | 957 sq. ft.

                                                    $2,451 - $4,747

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    A13

                                                    1 Bed, 1 Bath | 931 sq. ft.

                                                    See Floor Plan Details

                                                    A5

                                                    1 Bed, 1 Bath | 742 sq. ft.

                                                    See Floor Plan Details

                                                    A7

                                                    1 Bed, 1 Bath | 772 sq. ft.

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 715 sq. ft.

                                                    See Floor Plan Details

                                                    AD02

                                                    1 Bed, 1 Bath | 1,031 sq. ft.

                                                    See Floor Plan Details

                                                    AM

                                                    1 Bed, 1 Bath | 725 sq. ft.

                                                    See Floor Plan Details

                                                    A12

                                                    1 Bed, 1 Bath | 880 sq. ft.

                                                    See Floor Plan Details

                                                    A10

                                                    1 Bed, 1 Bath | 824 sq. ft.

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 715 sq. ft.

                                                    See Floor Plan Details

                                                    AD03

                                                    1 Bed, 1 Bath | 1,049 sq. ft.

                                                    See Floor Plan Details

                                                    A8

                                                    1 Bed, 1 Bath | 796 sq. ft.

                                                    See Floor Plan Details

                                                    A11

                                                    1 Bed, 1 Bath | 831 sq. ft.

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 732 sq. ft.

                                                    See Floor Plan Details

                                                    A9

                                                    1 Bed, 1 Bath | 792 sq. ft.

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 640 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B01

                                                    2 Beds, 2 Baths | 1,022 sq. ft.

                                                    $2,780 - $7,470

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    B10

                                                    2 Beds, 2 Baths | 1,171 sq. ft.

                                                    $2,810 - $7,545

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    B04

                                                    2 Beds, 2 Baths | 1,055 sq. ft.

                                                    $2,848 - $7,265

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    B02

                                                    2 Beds, 2 Baths | 1,031 sq. ft.

                                                    $2,874 - $7,329

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    AD01

                                                    2 Beds, 1 Bath | 890 sq. ft.

                                                    See Floor Plan Details

                                                    B06

                                                    2 Beds, 2 Baths | 1,090 sq. ft.

                                                    See Floor Plan Details

                                                    B08

                                                    2 Beds, 2 Baths | 1,125 sq. ft.

                                                    See Floor Plan Details

                                                    B05

                                                    2 Beds, 2 Baths | 1,058 sq. ft.

                                                    See Floor Plan Details

                                                    BL02

                                                    2 Beds, 2 Baths | 1,175 sq. ft.

                                                    See Floor Plan Details

                                                    BM

                                                    2 Beds, 2 Baths | 886 sq. ft.

                                                    See Floor Plan Details

                                                    BD01

                                                    2 Beds, 2 Baths | 1,229 sq. ft.

                                                    See Floor Plan Details

                                                    B07

                                                    2 Beds, 2 Baths | 1,122 sq. ft.

                                                    See Floor Plan Details

                                                    B03

                                                    2 Beds, 2 Baths | 1,034 sq. ft.

                                                    See Floor Plan Details

                                                    BL01

                                                    2 Beds, 2 Baths | 1,245 sq. ft.

                                                    See Floor Plan Details

                                                    B09

                                                    2 Beds, 2 Baths | 1,125 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    19

                                                    Managerā€™s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.74%

                                                    Managerā€™s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    7.74 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryers
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $50. Restrictions: No Aggressive Breeds. Pet Limit: 2. Comments: Dog's & Cats Welcome
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $50. Restrictions: No Aggressive Breeds. Pet Limit: 2. Comments: Dog's & Cats Welcome
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 9' Ceilings
                                                    • Bike Racks and Share Program
                                                    • Concierge
                                                    • Controlled Access
                                                    • Convenient to Twinbrook Metro Station
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Full Size and Juliet Balconies Available
                                                    • Green Friendly Community
                                                    • Light Renovations
                                                    • Outdoor Living Room with Grilling Stations
                                                    • Package Receiving Service
                                                    • Recycling Program
                                                    • Spacious Kitchens with Granite Countertops
                                                    • Wi-Fi in Amenity Areas
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                                                    Leasing

                                                    Steps from the Twinbrook Metro stop, The Alaire features upscale apartments in Rockville, MD. These luxury Twinbrook apartments offer spacious one- and two-bedroom floor plans with dens plus distinctive two-story lofts with individual entrances. Energized amenities, including a K!CK fitness center, a resident lounge with a billiards table and an outdoor grill area with an eco-friendly swimming pool, support a thriving and inspired lifestyle. Discover a leafy, boutique streetscape with restaurants, salons and fitness studios right downstairs with picturesque caf seating dotting an idyllic sidewalk scene.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
                                                    296

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Alaire Rated?
                                                    Based on 262 number of votes by renters, The Alaire is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Alaire?
                                                    The Alaire is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Alaire is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at The Alaire?
                                                    The Alaire is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is The Alaire?
                                                    The Alaire is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    The Alaire is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Alaire?
                                                    The Alaire is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.7368% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 7.74 days to their community reviews in the past year.
                                                    Who manages The Alaire?
                                                    RAM Partners
                                                    What is the pet policy at The Alaire?
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $50
                                                    Restrictions: No Aggressive Breeds
                                                    Pet Limit: 2
                                                    Comments: Dog's & Cats Welcome
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $50
                                                    Restrictions: No Aggressive Breeds
                                                    Pet Limit: 2
                                                    Comments: Dog's & Cats Welcome
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Alaire

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    The Alaire is a 640 - 1,245 sq. ft. apartment in Rockville in zip code 20852. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,918 - $7,545. Nearby cities include North Bethesda, Derwood, Potomac, North Potomac, Gaithersburg, Kensington, Wheaton, Bethesda, Olney, Montgomery Village, Sandy Springs, Chevy Chase, and Silver Spring.

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