3.8 rating
16 total reviews
(
11 Verified
)
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Current Resident 1413450
Verified Resident • 2022 - 2026
2.7
3/31/2026
It was great but prices keep going up and quality keeps going down. Dog crap is constantly not picked up, Anytime we get good staff they leave, and new tenants seem to being getting worse and worse. Yet I've lived here for years, do my own maintained, always pay my rent, clean up and am respectful and my rent has gone just kept going up. Instead of making good people want to stay they just make you want to leave. Just like any good managers all have been over work and under paid and left. To bad because location and everything is great. Even apartments are really nice but are just being let go to waste by poor management.
Current Resident 1411085
Verified Resident • 2024 - 2026
4.0
3/19/2026
Very hard to get ahold of. I've had several emails and phone calls not returned. Also find the parking situation frustrating. We get threatened to be towed when we don't park in a spot but there are people parking at the complex who do not live there. A trailer has been parked in a spot for months, never moved or towed but I get threatened to have my car towed when I get home late after working at the hospital and can't find a parking spot near my apartment, so I park on the side of the street.
Current Resident 1410585
Verified Resident • 2024 - 2026
4.5
3/16/2026
Overall, my experience living here has been positive. The community is generally quiet and well-maintained, and the location is convenient for daily needs. The leasing staff has been responsive when I've had questions, and any minor maintenance requests have been handled in a reasonable timeframe. The amenities and common areas are kept clean, and the property feels safe. Like any apartment community, there are occasional small issues, but nothing major. Overall it has been a comfortable place to live.
Current Resident 1409263
Verified Resident • 2025 - 2026
5.0
3/9/2026
Living at The Haven Apartments has been an incredible experience from day one. The community itself is beautiful, peaceful, and extremely well maintained, but what truly sets it apart is the office team. Brian and Goran go above and beyond to make residents feel welcomed, valued, and heard. They are professional, responsive, and genuinely care about creating a positive living environment for everyone in the community. Any time I've had a question or needed assistance, they handled it quickly and with a great attitude. The atmosphere here feels more like a community than just an apartment complex. The team does a fantastic job organizing events, keeping the property looking great, and making residents feel at home. If you're looking for a place where management truly cares and the living experience reflects that, The Haven Apartments is the place to be.
Current Resident 1402856
Verified Resident • 2025 - 2026
4.0
2/5/2026
Love my apartment and the area it is in. Being on the first floor is a little challenging with how loud the walking is above me. Need more sound proofing in between floors. Also need to keep up better with snow removal. My walkway from front door to parking lot is always snowy and icey
Current Resident 1400856
Verified Resident • 2025 - 2026
2.7
1/26/2026
Apartments cheaply made. You will hear your upstairs neighbors constantly. High electric bills every month. Will not be renewing my lease. Still have not fixed my refrigerator. It is barely cold. Apartments are NOT insulated. Not good apartments
Current Resident 1400641
Verified Resident • 2024 - 2026
2.5
1/25/2026
Old management was great and helpful, new management is dismissive, ignores maintenance requests, sneaks overcharges without telling you, and allows equipment in gym to be broken even though we pay for that.
Current Resident 1392887
Verified Resident • 2025
3.3
12/17/2025
The staff is very helpful but only one person being around makes it a little difficult to always get to someone in the office. Our neighbors seem to be great except for one of the dogs. The parking is pretty bad however.
Current Resident 1381440
Verified Resident • 2024 - 2025
5.0
10/29/2025
I love my apartment the appliances size of my rooms are exactly what I need The people that work here are very helpful. and courteous they have a pool BBQ pit very close to shopping movie theater restaurants
Current Resident 1373443
Verified Resident • 2025
5.0
9/29/2025
Modern, and spacious with extra amenities of a pool, fitness center, and business center. Beautiful well maintained grounds. Friendly office staff. Great location to shopping, schools, and highway access.
Current Resident 1371215
Verified Resident • 2015 - 2025
2.8
9/22/2025
I have lived here for many years and have had a great experience UNTIL Ram partners took over. I much preferred prior management. I feel that current management has let building doors be broken for too long, let the community space become a mess and rates/hidden fees are absurd. Additionally, communication was a mess in the transition and rent payments became confusing and messy for a while.
Current Resident 210077
Resident • 2021 - 2022
1.0
4/2/2022
Zero management over promised --------
Day 1 the apartment was never cleaned, or repainted as stated by law. Animal and pubic hair everywhere inside the apartment. Looked like human feces in the washing machine and dog feces everywhere. The noise from the poeple above you is unbelievable, and nobody does to fix anything. Send any request to get something fixed do it yourself they never come. More ambulances here for any kind of overdose you can imagine. I wouldnt recommend anyone to let their pets live here, so obviously don't allow your family to move in. From the over promised luxury living apartment they charge you for its the worst place ever. But hey if a hand written apology letter works for you come join the circus. Abandoned cars zero maintenance inside or out this place will be a run down homeless shelter soon. Cant wait to gtfo out of here when my house is ccompete, and we can watch the place from a distance fall apart. Btw the amenities the brag about during your move in process are not opened unless the office staff is there. Which they leave early on friday the 1st when your paying rent because they want out early. Maybe this is the new normal but not for anyone I know
4/15/2022
jrosario2011
Resident • 2020
4.8
3/12/2020
I love this community because the staff is excellent. They are kind and quick to follow-up when you have a question. Maintenance is outstanding! If you ever have a maintenance issue, the Service Technician is very quick to react and solve the problem. I would highly recommend this complex! Joe
4/13/2020
Former Resident 534746
Resident • 2019 - 2020
3.5
1/28/2020
I was not a fan of The Haven experience, though some of it had to do with bad luck. The neighbors above us were extremely noisy and because the builder opted for the cheap route when adding insulation, we heard everything! Not to mention, because of the poor quality of the build, energy bills were through the roof! Also, there is the noise that comes from inside the apartment. The heater is electric, loud and constantly running. In addition, and i know this sounds like a trivial gripe, but the ice maker in the freezer makes a clicking noise when it's automatically filly the ice bin and is very annoying. Lastly, because they decided to only outfit the kitchen and bathrooms with lights, it was exceedingly dark in the living room and bedrooms all the time. Sure, you can put in your own floor lamps, but those were not a big help. Ohhh yeah, they will also ding you for as much as they can to get more money from you. At the end of the lease, they want you to return your parking stickers from your cars, which in our case, we're mostly destroyed from car washes and Michigan weather, so they charged us $50 per sticker that we could not give back. Why they need a sticker back is beyond me.
4/13/2020
Alex_K608
Resident • 2017 - 2019
4.7
3/31/2019
My overall experience at the Haven has been a very positive one. My wife and I have lived here for well over a year and have enjoyed our time. The front desk/office staff are great to work with, the gym is very accessible and has everything we need to work out, and the maintenance team is prompt and friendly. They allow dogs which is great for our 25# shelty-poodle and the neighborhood/surrounding areas are great. The overall building are nice, and save for some occasionally noisy neighbors, are very peaceful. Keep up the great work Haven!
4/2/2019
Current Resident 480130
Resident • 2018 - 2019
4.8
1/16/2019
The Haven is a great place to live, not to mention the convenient location. The management team is very friendly and always helpful. When something, like a light bulb outage, happens the service guys will come and replace it the day I put the requests in.
1/23/2019
The Drift HP
1 Bed, 1.5 Baths
See Floor Plan Details
The Drift
1 Bed, 1.5 Baths | 798 sq. ft.
See Floor Plan Details
The Brook
1 Bed, 1 Bath | 727 sq. ft.
$1,600
See Floor Plan Details
The Spring
1 Bed, 1 Bath | 748 sq. ft.
$1,630
See Floor Plan Details
The Glade
2 Beds, 2 Baths | 1,002 sq. ft.
See Floor Plan Details
The Harbor
2 Beds, 1 Bath | 963 sq. ft.
See Floor Plan Details
The Canal
2 Beds, 2 Baths | 1,063 sq. ft.
See Floor Plan Details
The Pier
2 Beds, 2 Baths | 1,067 sq. ft.
See Floor Plan Details
The Tide
2 Beds, 2 Baths | 998 sq. ft.
See Floor Plan Details
The Lagoon HP
2 Beds, 1 Bath | 960 sq. ft.
See Floor Plan Details
The Cove
2 Beds, 2 Baths | 1,070 sq. ft.
See Floor Plan Details
The Oasis
2 Beds, 2 Baths | 1,058 sq. ft.
See Floor Plan Details
The Reef
2 Beds, 1 Bath | 959 sq. ft.
$1,770
See Floor Plan Details
The Bay HP
3 Beds, 2 Baths | 1,380 sq. ft.
See Floor Plan Details
The Bay
3 Beds, 2 Baths | 1,300 sq. ft.
$2,210 - $2,260
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 11 reviews)
Noise
3.5
Grounds
3.5
Safety
3.5
Office Staff
3.4
Maintenance
3.8
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
11
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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The Haven Apartments is a 727 - 1,380 sq. ft. apartment in Wyoming in zip code 49418. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,600 - $2,260. Nearby cities include Grandville, Byron Center, Jenison, Ada, Kentwood, Grand Rapids, East Grand Rapids, Hudsonville, Walker, Caledonia, Comstock Park, Allendale, and Allendale Charter Township.