I'll start with the good: the location is wonderful and the courtyard is amazing and very convenient for late night dog duty. In my time here I have been locked in the elevator for half an hour, ignored when I emailed saying I would break my lease to get out of this place, left without AC in 90 degree weather for 5 days (considered an "emergency" according to their maintenance system), seen four building managers come and go, etc. Currently, there is a car that's been broken into in the garage. The shattered glass has been sitting there for at least four days. The hot water is out and since the "unit is from Italy" it will take a while to replace. We've been waiting on lights in the dimly lit, and frankly scary, garage for weeks. All residents' electronic keys failed during a city-wide curfew and did not start working for a week. Last week we had a fire alarm test from 1pm-3pm. Alarms were going off in the building and in individual apartments in the middle of the work day. When confronted by 8+ angry residents management claimed to have emailed everyone. No one got an email. It also isn't infrequent for homeless people to sleep in the lobby bathroom and club room. When I mentioned this to management they denied this has happened more than once, which I know for a fact is false. Every single time I've spoken to management about a problem I'm having I've been met with excuses and blatant lies. Please don't move here.
