Review History for jay_swift

good experience

I've been at this location (now called Summit Ridge Apartments) for 2 years now and I'm relocating, so I thought I would write a review. The apartments are pretty new and I never had to call for maintenance. They must be pretty quick, though, because one of the steps broke outside of my place and they fixed it in 2 days. They spray for bugs every few months or so and I only occasionally get some silverfish. I am on the third floor, so I don't hear anything from neighbors. Actually, I think I might be the loudest one in the whole building! The management staff seemed courteous enough when I had to go to the office. They weren't extremely good at communication via email, though. I didn't get a response occasionally. Also, due to their changing-of-hands, their billing system isn't setup with their accounts system, so I have to manually add in my monthly rent. Just a little hassle. Finally, one of my biggest complaints: rent keeps going up about $20 per year, even with a year lease agreement. They had a good termination policy though, in case you have to suddenly leave.