#9,879 #24 #110

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Hue

900 South Sarah Street, Saint Louis, MO 63110
(27 Reviews & Surveys)

Reviews

4.3 rating

7 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1274370

Verified Resident 2024

8/23/2024

The Chroma and Hue in Saint Louis is an absolutely wondaful apartment complex. It has a covered garage, a nice and open pool/hot tub/hammock/grill area, a ping pong table and pool table indoors and a gym on the 2nd floor. There also have an app for opening the door and getting your packages and mail so everything is convenient.

    Updated Review

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    Resident 1263736

    Verified Resident 2024

    8/15/2024

    I am very happy with Chroma/Hue! The amenities are clean and helpful. The service is very quick to respond. I was also pleasantly surprised at how quiet it is! I don't hear any noise from the street or from neighbors.

      Updated Review

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      Resident 1261493

      Verified Resident 2021 - 2024

      7/25/2024

      I've been living here since 2021, and during that time, management has changed frequently. We are now on our third management team. The first management team was incredible and very responsive to residents' needs. Unfortunately, the second team was terrible, leading to a lot of frustration. However, the new third team, which took over a few months ago, has shown promise. They have started to improve efficiency and address the concerns of the residents.

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        Resident 1261969

        Verified Resident 2024

        7/17/2024

        I think that when they (management) are there, in office, they absolutely have the best interest of the tenants at the forefront of their minds. Sometimes it is difficult to get ahold of someone in the office, but that is to be expected. They are incredibly helpful and knowledgeable when you speak to them.

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          Resident 1256612

          Verified Resident 2021 - 2024

          6/13/2024

          When I first moved into the Hue apartments, it was wonderful. Things were well maintained and management was very responsive. After changing to a new management company, things went down hill. Management was very disorganized (e.g. they lost the copy of my lease and started charging me an extra fee for month to month rent when my lease was still current) and very hard to get a hold of. I tried calling, emailing, and even stopping by the management office. I would rarely have any luck getting a hold of anyone when I had an issue. The newest management, RKW, seems more organized and I'm hopeful that they will turn things around. Time will tell.

            epIQ Ratings

            What is epIQ?

            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

            epIQ Report Card

            In partnership with SatisFacts™

            Community epIQ Grade

            C+
            C+

            Renter Ratings

            A-

            Review Ratings

            Noise

            4.7

            Grounds

            4.3

            Safety

            4.9

            Office Staff

            4.3

            Maintenance

            4.1

            Neighborhood

            4.7

            Survey Ratings

            SatisFacts™ Tour Survey

            SatisFacts™ Move-In Survey

            SatisFacts™ Maintenance Survey

            SatisFacts™ Renewal Survey

            Review Count

            B

            Number of reviews in the past 365 days

            5

            Manager’s Review Engagement

            F

            Percentage of reviews responded to

            0.00%

            Manager’s Review Reply Time

            F

            Average time to respond to reviews

            N/A

            View Community Timeline
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            This community is managed by

            RKW Residential

            A
            A
            Communities
            76

            Questions & Answers (0)

            Frequently Asked

            How is Hue Rated?
            Based on 27 number of votes by renters, Hue is currently rated 4.3 out of 5 stars.
            How satisfied are residents with the upkeep and overall appearance of the grounds at Hue?
            Hue is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
            How effective was the maintenance team when resolving your problem?
            Hue is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
            What are noise levels like at Hue?
            Hue is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
            How safe is Hue?
            Hue is rated 4.9/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
            How satisfied are residents with the neighborhood?
            Hue is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
            How satisfied are residents with the staff at Hue?
            Hue is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
            Who manages Hue?
            RKW Residential
            What is the pet policy at Hue?
            No pet policy available

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            Hue

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            Baths

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            Hue is an apartment in Saint Louis in zip code 63110. This community has a 0 Bed, 0 Bath Nearby cities include Pine Lawn, Jennings, Bellefontaine Neighbors, St. Louis, Ferguson, University City, Saint John, Venice, Dellwood, Overland, Madison, Brooklyn, and Richmond Heights.

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