The leasing office doesn't have a clue as to how to process paperwork. Multiple mistakes made. And when they know they made an error, they say they have no control over the error. TWO people gave us wrong information concerning our lease termination. The constant noise of I-26 is terrible. The lighting in the kitchen is hideous, with shadows cast everywhere. There is a mandatory fee for trash removal and residents break the rules every single day about when to put trash out but nothing is enforced. Smoking is permitted and the stairways are littered with butts. It snowed 11" and they didn't shovel. You took your life into your hands getting the mail because everything was iced over. We have super short hair but wevwe had to get the tub and sink unclogged multipkm times. There's also an issue with the kitchen sink and garbage disposal.
Manager
6/8/2018
The Aventine Asheville
Kim, we're disappointed to read that your experience with our community and team left more to be desired. We strive to deliver unparalleled living, and we apologize for missing the mark with you. We'd like to improve upon our original communication moving forward, as well as discuss some of your concerns in greater detail, so we encourage you to stop by our office at your earliest convenience so that we may work toward better accommodating you, thank you.