Review History for Verified Resident 1003427

The Aventine Asheville


Updated Review

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Resident 1003427

Verified Resident ā€¢ 2017 - 2022

3/3/2022

1. It is a dog community. 2. Very insecure due to open entryways and hallways, uncontrolled access and no cc cameras. 3. Poorly insulated and protected from weather patterns due to open entryways and hallways. 4. Poor insulation inside the apartment speciially front door which has a huge gap allowing draft all the time. Heating bills very high. 5. Noise levels above average due to overhead landing aircraft, barking dogs, racing cars in the neighborhood, deafening mowing in the summer. 6. Excellent management (David and Hannah) who are unfortunately limited in their ability to do more due to the owners of the property. 7. Excellent maintenance staff. 8. Great location.
    Manager

    3/4/2022

    The Aventine Asheville
    We're happy you're enjoying our services and convenient location! Thank you for your helpful feedback, and please don't hesitate to reach out to our office directly if there's anything else we should know. We value resident insight and we're always happy to help. Have a great day!
    2 Previous Reviews

    Previous Review

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    ZenHealer

    Resident ā€¢ 2017 - 2022

    1/29/2022

    My wife and I continue to live in The Aventine for over 4 years now, renting two apartments while our house is getting built. This is in spite of some significant issues here, three of which are living in a community of dogs instead of human beings, little or no security and the high noise level. However, the latest issue takes the cake and is a life threatening safety hazard. In the past years, I have always escaped the winter in Asheville and was not aware of the state of affairs in The Aventine. This year, I had to stay back to endure the surprisingly harsh winter here. What do I see at The Aventine?? Ice and snow on roads, walkways, staircases, hallways and even on my doorstep! I am in Building 1000, perhaps the worst affected due to its high location. With the latest storm, I have struggled to walk up to my 2nd floor apartment with or without bags in my hands, slipping on the slick steps and unable to hold the railings because they too are covered with ice. There is no sign of any one from management or maintenance doing anything about it. I checked if there were any rules / regulatiions in Buncombe County requiring landlords to keep their properties and surroundings clean of snow / ice and could not find any. So no doubt, management / owners have no reason to do anything. The residents are on their own to protect themselves, i.e. until someone gets injured and sues the owners. The root cause of this is very obvious which of course management does not agree with for obvious reasons. The Building is seriously flawed in its design. Who in their right mind would design a building in a mountain setting with open access, open hallways, no doorways? Flournoy Properties of course! I have visited numerous rental properties in the area and not one has a totally open and insecure access as The Aventine. Result? Stolen packages from the door front replaced by snow. Hopefully my wife and I will not have to endure this next holiday and winter season.
      Manager

      1/31/2022

      The Aventine Asheville
      We appreciate you for sharing your thoughts and concerns. Resident comfort is important to us and we understand your frustrations. When you have a chance, please contact our office directly. We'd like to learn more about where improvement is needed and improve your experience overall. Thank you for your time and patience.

      Previous Review

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      anonymous

      Resident ā€¢ 2017 - 2021

      3/28/2021

      This is my fourth year at The Aventine so that speaks for itself. When I moved to Asheville in 2017 and was looking for aa rental place, I looked at over 10 communities and this seemed the best option. However, the reality comes to light only after you start living here. Pros 1. Excellent maintenance and upkeep throughout the property with a couple of major exceptions listed below. 2. Wonderful location and views with a major exception listed below. 3. Efficient and prompt service staff for all maintenance needs. 4. Professional management for the most part with some major exceptions listed below. Cons 1. The property is located right below the flight path of aircrafts landing at the nearby airport. My typical morning wake up call is from the first flight at 6AM approaching the airport and goes on until almost midnight. 2. Do not rent any unit close to the large air conditioning units located outdoors in the parking lot side of Building 1000. These units are for the Lounge and Gym and they make a racket all summer long when the air conditioning kicks in full time. You cannot keep your windows open or you will turn deaf. 3. If you are a dog owner, you will love this place. Like almost all communities in Asheville, in fact the entire city of Asheville, The Aventine calls itself pet friendly. What this means is that it is a cess pool of dog waste not picked up by the dog owners in the community and dogs roaming around without a leash. Dog owners are in a majority in The Aventine and this reflects in management's uncaring attitude on this disgusting and dangerous practice by the residents at The Aventine. Management disclaims any responsibility for residents who break the law by not keeping their dogs on a leash while outside their apartment. 4. Cars are broken into often (including mine) and management disclaims any responsibility for the same and directs you to the Police precinct. 5. In the summer there are many transient residents / visitors who drive their sports cars and bikes with full blast of the engines as if they were on a race track. 6. The Buildings have a a major flaw in their design. The interior hallways are not enclosed but open to the elements at both ends as well as intermediate points for stairwells. This has two problems. One, it creates a tunnel effect of cold, arctic air blowing through in the winter and two, the hallways get dirty and filthy and are cleaned just once a year. In addition, there are dog pee puddles and stains.
        Manager

        3/29/2021

        The Aventine Asheville
        Thank you for taking the time to share the details of your living experience with us. While we're grateful you've chosen Aventine Asheville as your home for the last 4 years, we're disheartened to see that we are not exceeding your expectations in our community. We'd love the opportunity to further address your concerns, so please contact our office directly. We want to make sure you're as comfortable as possible in your apartment and would be happy to start working towards turning your experience around.

        Review 59 out of 91

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