Ellison at the Preserve
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A
375 Spring Bluff Lane, Asheville, NC 28803

4.6

(15 Reviews)
$1,366 - $2,973/mo

Move-In Specials

Receive 2 MONTHS FREE PLUS a $500 Look & Lease Bonus! Call for more details.

Reviews

4.6 rating

15 total reviews

(

15 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 1413241

Verified Resident 2025 - 2026

3.3

3/30/2026

I don't feel the experience has been worth the price we pay for our apartment. There's a lot of issues that we addressed that aren't fixed. There is lack of communication. We are currently paying for an apartment that a dog park was included in the lease when we signed it, but we don't have a dog park among a lot of other things.

    Property Manager Response

    3/31/2026

    We appreciate you sharing this feedback, and we're so sorry that you feel your experience hasn't been everything you hoped it would be. Please know your concerns are important, and we would welcome the opportunity to speak with you directly so we can better understand what has not been addressed and work toward a resolution.
    Review Author Icon

    Current Resident 1412847

    Verified Resident 2025 - 2026

    4.7

    3/28/2026

    Great front office personal, they are always there and ready to help. Great maintenence team who know the apartment issues well. Awesome amenities like an heated pool open year round, unprecedented craft room. They have private office rooms and use of a copier. They schedule a couple of fun community events every month.

    Property Manager Response

    3/30/2026

    What wonderful feedback! Thanks for sharing that our team has been awesome to work with, and that you've received such excellent service from our maintenance personnel. It's also nice to know that you've loved the amenities and events. Rave reviews like this one mean a lot!
    Review Author Icon

    Current Resident 1407491

    Verified Resident 2025 - 2026

    4.5

    3/1/2026

    Ellison is a great place to live with lots of amenities and uniquely structured apartments. The staff are very nice and willing to help with anything. The location is perfectly tucked away from others but still close to a lot of local stores and restaurants, and not too far from downtown!

      Property Manager Response

      3/3/2026

      Thanks for your review and for sharing that this community has been a wonderful place to call home! We love hearing this, and we appreciate you sharing how happy you are with the prime location, located conveniently close to downtown.
      Review Author Icon

      Current Resident 722556

      Verified Resident 2025 - 2026

      3.8

      2/4/2026

      Lot of office staff and maintenance crew turn over, but over all very good. Roof mounted HVAC units noisy from fourth floor apartments. Dog urine results in unsightly grounds appearance. Entry doors to buildings already showing wear (weather seals, handles).

        Property Manager Response

        2/5/2026

        Thanks for sharing that you've been impressed with our team overall! We appreciate your input and the chance to learn where we can make meaningful improvements to the property - we'll certainly take your input to heart.
        Review Author Icon

        Current Resident 1402295

        Verified Resident 2025 - 2026

        4.8

        2/2/2026

        Very nice,clean friendly professional staff. Everyone has been helpful, the property is beautiful and well maintained. Yoir management team does alot to promote a community feeling and helps neighbors to meet and get to know one another.

          Property Manager Response

          2/3/2026

          It's wonderful to hear that your experience has been wonderful! Thank you for the kind words about our team and the service we provide. We love knowing the neighborhood has a family feel.
          Review Author Icon

          Current Resident 1399056

          Verified Resident 2025 - 2026

          5.0

          1/17/2026

          Ellison at the Preserve is an amazing place to live. I love the community and the staff make it an amazing place to live. My dog loves it here too. The amenities are super nice and give you something to do always. The art room is so unique and a really cool feature!

          Property Manager Response

          1/17/2026

          Thanks for your wonderful feedback! This is so nice to hear, and we're thrilled that you love calling this community home - and that your dog does, too! Best of all, it's nice to know our team has been a delight to work with!
          Review Author Icon

          Current Resident 1263705

          Verified Resident 2025

          4.7

          10/2/2025

          Living at Ellison is like living at a resort. The amenities are amazing! The clubhouse is huge and is available for resident use 24/7. We have a large art room, very modern fitness center and a heated saltwater pool, as well as a small market and complimentary coffee bar. The staff takes great care of us and hosts almost weekly social events. We have a nice age range of residents here, from mid-twenties to late sixties. My husband and I really enjoy living here!

            Property Manager Response

            10/6/2025

            Wow! Thanks for your kind words. It's nice to know you love the luxury feel of residing here and that you've made great use of the amenities. We're thrilled you and your husband are so happy here!
            Review Author Icon

            Current Resident 1365234

            Verified Resident 2025

            4.3

            9/4/2025

            We have had a great first month at The Ellison. People are very friendly, there is a wide and diverse range of tenants, the views from many areas including the common sitting/bbq area are fantastic, gym/pool/common space are impressive and the staff is welcoming. They host various social events every ~10 days to help build our community. We are very satisfied with our choice to move here.

              Property Manager Response

              9/6/2025

              What great feedback about your first month fo residency! Thanks so much for sharing and for letting us know that you've enjoyed the resident events. We're thrilled you've attended - that helps us build the strong sense of community we're going for!
              Review Author Icon

              Current Resident 1356954

              Verified Resident 2025

              4.7

              8/9/2025

              We like the apartment fine. We were told that there would be screens on the windows. Not happened. Pool is supposed to be heated, it's entirely too cold. Grass is starting to be spotted severely from people just walking outside the door and letting there pets pee. Office staff changes like the wind. Absolutely no curb appeal for the entrances. We love the facilities, but these areas need more attention. Thanks for listening.... Phil Shope

                Property Manager Response

                8/11/2025

                Thank you for sharing this, Phil. We re really glad to hear you re enjoying the apartment and amenities overall, and we also appreciate you pointing out the areas that have fallen short. We d like the chance to talk through your concerns - especially regarding the window screens, pool temperature, and curb appeal - so we can work toward a better experience. Please reach out to us directly at (828) 554-7218 so we can help.
                Review Author Icon

                Current Resident 284275

                Verified Resident 2025

                5.0

                7/22/2025

                All staff, both office and maintenance, are professional and friendly - responsive too! Amenities and events are first rate! Spectacular views! Can't beat the location for convenience - everything you could want is close by.

                  Property Manager Response

                  7/22/2025

                  This is amazing to hear! Thanks so much for raving about your experience and our friendly team. Providing five-star service is the gold standard we strive for and we're thrilled we've achieved our goal throughout your residency!
                  Review Author Icon

                  Current Resident 1351926

                  Verified Resident 2025

                  5.0

                  7/21/2025

                  I love living at this beautiful property. It is well managed, the leasing staff is very professional, caring and always available. Close to grocery stores, restaurants and I-40 . Beautiful Mountain View's ! Highly recommend living at Ellison at the Preserve !

                  Property Manager Response

                  7/21/2025

                  Thanks so much for raving about the community and your experience! Reviews like this one are what we strive for and we're thrilled our team has been professional and caring throughout your residency. That's what we're here for!
                  Review Author Icon

                  Current Resident 1350993

                  Verified Resident 2025

                  5.0

                  7/17/2025

                  Ellison is a great place to live. The staff are super friendly. Maintenance issues are corrected quickly. The amenities are fantastic. There's a great pool, gym, clubhouse, and even an art studio. There's a "quick market" with a wide variety of food and drink.

                    Property Manager Response

                    7/17/2025

                    Thanks for this review! It's so great to hear that living here has been an excellent experience and that our team has been a delight to work with. It sounds like you've found a lot to love about the community and we're glad to hear that!
                    Review Author Icon

                    Current Resident 1345854

                    Verified Resident 2024 - 2025

                    4.2

                    6/26/2025

                    The community and the environment are stunning and I do love it. It's one of the nicest luxury apartments I've lived in, and the views are spectacular. However, the management company has recently started tacking on extra unexpected costs to renters, and that's a bit unexpected.

                      Property Manager Response

                      6/27/2025

                      Thanks for your review! We love hearing that you're happy with your experience and that you've found the property to be absolutely gorgeous. If there's anything we can help with, don't hesitate to give us a ring at (828) 656-5268.
                      Review Author Icon

                      Current Resident 1345798

                      Verified Resident 2024 - 2025

                      5.0

                      6/26/2025

                      Living at Ellison is like living at a luxury hotel. The management and staff is friendly, responsive and has worked very hard to make this a great community. We have a great group of residents, lots of regular social events and the pool is amazing.

                      Property Manager Response

                      6/26/2025

                      Thank you very much for sharing that living here has had such a luxury feel to it! That's always our goal and we're thrilled we've made good on our promise to provide you with an awesome experience!
                      Review Author Icon

                      Current Resident 1343714

                      Verified Resident 2025

                      4.7

                      6/17/2025

                      We have been living at Ellison for 3 months and have seen tremendous changes during that time. From the gym, social areas and art room, to the outdoor seating areas, grill stations, food market, car wash area, and the pool opening?there have been so many improvements. They are all very well done and make this complex extremely comfortable. The best part of living here, however, is the welcoming, personable and effective management team! Meagan, Hanna and Jan are always available to answer questions and provide needed assistance and support. Martin has provided excellent help with all of our maintenance issues. As the community grows, we are connecting with more residents at the various social events. We are pleased that we selected Ellison as our home.

                        Property Manager Response

                        6/18/2025

                        Thanks for your review and for sharing that you've noticed so many great improvements over the past few months here! This is lovely to hear and we're glad to continuously make life better here for all of our residents!

                        Floor Plans & Pricing

                        Studio

                        S3

                        6 Available Units

                        Studio, 1 Bath | 670 sq. ft.

                        $1,366

                        See Floor Plan Details

                        S2

                        1 Available Unit

                        Studio, 1 Bath | 636 sq. ft.

                        $1,553

                        See Floor Plan Details

                        S1

                        Studio, 1 Bath | 624 sq. ft.

                        $1,460

                        See Floor Plan Details

                        1 Bedroom

                        A2

                        6 Available Units

                        1 Bed, 1 Bath | 710 sq. ft.

                        $1,621

                        See Floor Plan Details

                        A2-HC

                        6 Available Units

                        1 Bed, 1 Bath | 710 sq. ft.

                        $1,680

                        See Floor Plan Details

                        A4

                        6 Available Units

                        1 Bed, 1 Bath | 803 sq. ft.

                        $1,930

                        See Floor Plan Details

                        A1

                        4 Available Units

                        1 Bed, 1 Bath | 691 sq. ft.

                        $1,575

                        See Floor Plan Details

                        A3

                        4 Available Units

                        1 Bed, 1 Bath | 844 sq. ft.

                        $1,965

                        See Floor Plan Details

                        A5

                        3 Available Units

                        1 Bed, 1 Bath | 756 sq. ft.

                        $1,820

                        See Floor Plan Details

                        A1-A

                        1 Bed, 1 Bath | 684 sq. ft.

                        $1,630

                        See Floor Plan Details

                        2 Bedrooms

                        B1

                        6 Available Units

                        2 Beds, 2 Baths | 965 sq. ft.

                        $2,056

                        See Floor Plan Details

                        B2

                        6 Available Units

                        2 Beds, 2 Baths | 1,077 sq. ft.

                        $2,146

                        See Floor Plan Details

                        B3-HC

                        4 Available Units

                        2 Beds, 2 Baths | 1,200 sq. ft.

                        $2,612

                        See Floor Plan Details

                        B3

                        2 Available Units

                        2 Beds, 2 Baths | 1,200 sq. ft.

                        $2,507

                        See Floor Plan Details

                        3 Bedrooms

                        C1

                        6 Available Units

                        3 Beds, 2 Baths | 1,348 sq. ft.

                        $2,766

                        See Floor Plan Details

                        C1-HC

                        2 Available Units

                        3 Beds, 2 Baths | 1,348 sq. ft.

                        $2,973

                        See Floor Plan Details

                        Disclaimer: Special, prices and availabilities subject to change.

                        epIQ Ratings

                        What is epIQ?

                        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                        epIQ Report Card

                        In partnership with SatisFacts™

                        Community epIQ Grade

                        A
                        A

                        Renter Ratings

                        A

                        Review Ratings (from 15 reviews)

                        Noise

                        4.3

                        Grounds

                        4.6

                        Safety

                        4.7

                        Office Staff

                        4.8

                        Maintenance

                        4.9

                        Neighborhood

                        4.2

                        Survey Scores N/A

                        Review Count

                        B+

                        Number of reviews in the past 365 days

                        15

                        Manager’s Review Engagement

                        A

                        Percentage of reviews responded to

                        93.33%

                        Manager’s Review Reply Time

                        A+

                        Average time to respond to reviews

                        1.13 days

                        Features & Amenities

                        Pets
                        • Dogs Allowed
                          Fee: $500. Restrictions: Please call the leasing office for complete pet policy information.. Pet Limit: 3
                          Less Info
                          More Info
                        • Cats Allowed
                          Fee: $500. Restrictions: Please call the leasing office for complete pet policy information.. Pet Limit: 3
                          Less Info
                          More Info
                        Other
                        • Air Conditioning
                        • Balcony
                        • Cat Friendly
                        • Controlled Access
                        • Elevator
                        • Fitness Center
                        • Large Dog Friendly
                        • On-site Personnel
                        • Pool View
                        • Top Floor
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                        Leasing

                        Discover Ellison at the Preserve, offering brand-new, pet-friendly luxury apartments for rent in a premier South Asheville, NC location. Our community presents thoughtfully designed 1, 2, and 3-bedroom apartment homes with breathtaking Blue Ridge Mountain views and high-end finishes. Experience resort-style living with amenities like a heated saltwater pool, a modern 24/7 fitness center, and a bark park with a pet spa. Interiors boast sophisticated features including quartz countertops, stainless steel appliances, and in-unit washer/dryer. Our 28803 location near Biltmore Forest provides quick access to I-26 and I-40, placing you near the best of Asheville, including Biltmore Park Town Square. Ask about specials and schedule a tour today!
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                        Leasing Options

                          • Available months 12 month lease terms

                        Office Hours

                        • Sunday: 12:00 PM - 05:00 PM
                        • Monday - Friday: 08:30 AM - 05:30 PM
                        • Saturday: 10:00 AM - 04:00 PM
                        This community is managed by

                        Flournoy Properties

                        A
                        A
                        Communities
                        36

                        Questions & Answers (0)

                        Frequently Asked

                        How is Ellison at the Preserve Rated?
                        Based on 15 number of votes by renters, Ellison at the Preserve is currently rated 4.6 out of 5 stars.
                        How satisfied are residents with the upkeep and overall appearance of the grounds at Ellison at the Preserve?
                        Ellison at the Preserve is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                        How effective was the maintenance team when resolving your problem?
                        Ellison at the Preserve is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                        What are noise levels like at Ellison at the Preserve?
                        Ellison at the Preserve is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                        How safe is Ellison at the Preserve?
                        Ellison at the Preserve is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                        How satisfied are residents with the neighborhood?
                        Ellison at the Preserve is rated 4.2 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                        How satisfied are residents with the staff at Ellison at the Preserve?
                        Ellison at the Preserve is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                        How often does management engage with reviews?
                        Managers have responded to 93.33% of their community reviews in the past year.
                        How quickly does management engage with reviews?
                        Managers have replied within 1.13 days to their community reviews in the past year.
                        Who manages Ellison at the Preserve?
                        Flournoy Properties
                        What is the pet policy at Ellison at the Preserve?
                        Dogs Allowed
                        Fee: $500
                        Restrictions: Please call the leasing office for complete pet policy information.
                        Pet Limit: 3
                        Cats Allowed
                        Fee: $500
                        Restrictions: Please call the leasing office for complete pet policy information.
                        Pet Limit: 3
                        What types of floor plans are available?
                        1 Bed, 1 Bath
                        2 Beds, 2 Baths
                        3 Beds, 2 Baths
                        Studio, 1 Bath
                        What is the move-in special?
                        Receive 2 MONTHS FREE PLUS a $500 Look & Lease Bonus! Call for more details.

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                        Baths

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                        Under New Management

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                        Ellison at the Preserve is a 624 - 1,348 sq. ft. apartment in Asheville in zip code 28803. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,366. Nearby cities include Arden, Candler, Weaverville, Mills River, Black Mountain, Hendersonville, Flat Rock, East Flat Rock, Waynesville, Burnsville, Maggie Valley, Marion, and Rutherfordton.