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3.7 rating
106 total reviews
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Verified
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Resident 1285878
Verified Resident • 2024
10/9/2024
The community is nestled in a lovely area in Cary. Shopping centers and restaurants are close by. I enjoy living here, however, in my short time here there has been a lot of turnover in management. NG
Resident 1284787
Verified Resident • 2024
10/5/2024
This is one of the only apartment complexes in this price point with decent parking for everyone! (covered garage) This is one of the main reasons I've chosen this complex for the past 2 years. I have to pay $25 a month for a trash service I don't need or want. I wish that would change. Maintenance is very responsive and works hard to get the easy problems solved, but I suspect this building has significant moisture/airflow issues in some areas which are going untreated. Office staff keep talking about enforcing parking permits by having vehicles without a sticker towed. In my experience, parking isn't enough of a problem to warrant the stickers and proactive towing, so I hope that never actually happens (though I understand the desire to get abandoned vehicles dealt with - no arguments there! I just don't want to worry about coming home to a towed motorcycle because it didn't have a sticker). Noise - sound on the same floor is isolated well, but footsteps and snoring can be heard through the ceiling if one isn't on the top floor.
10/8/2024
Resident 1283732
Verified Resident • 2017 - 2024
10/1/2024
Overall good but some improvements could be made. I've been here for almost 7 years and have seen a lot of changes. I think the location is great. Maintenance has always been pretty speedy. I think the door entry keypad needs to be updated and expanded to more doors. And years ago they told us we were going to get electronic locks for our individual apartments and that never happened (Even though people came in twice to get our wiring ready for it).
10/3/2024
Resident 1263925
Verified Resident • 2024
7/29/2024
From day 1, everything has been wonderful. Maintenance does a fabulous job and the grounds and buildings are very well maintained. All the new construction makes the complex even nicer! It really is a great place to live.
7/30/2024
Resident 1263587
Verified Resident • 2023 - 2024
7/27/2024
Still a very nice complex to live in and very professional and skilled maintenance workers with quick responses to any little issue you may have. I know most upscale complexes do not have carpeting and I do prefer hardwood floors everywhere. However, I understand the necessity to have carpeting in the bedrooms when you have another tenant above you with totally different sleep and work hours than yours.
7/30/2024
Resident 899873
Verified Resident • 2023 - 2024
7/6/2024
7/8/2024
anonymous
Resident • 2023 - 2024
6/13/2024
I expected more out of a luxury apartment.
Let me start by saying this was my experience and everyone experience is different. But by far worst apartment experience I’ve ever had, just another “luxury apartment” that’s banking off of location. But, if you like bugs, creeps, and a non kid friendly apartment. This is the one for you!!! 1. My move in day was hell, I told the leasing agent what time I would be there and after I drove 3 hours no one was there. Thank God I seen someone from maintenance in the club house. I told him my issue and he seen where my welcome package was left in a drawer in the leasing office. As I started to move stuff in they forgot to give me a key fob to the building so I had to wait for emergency maintenance to come which took HOURS!! 2. Maintenance made a pass at me after following me to the business center, kept complimenting my body!! I had an issue with my apartment and he came almost immediately, started flirting with me until he seen my boyfriend in the room. As he left he winked and blew me a kiss WHILE MY BOYFRIEND was in the room!!!!… See More>6/18/2024
Resident 1255528
Verified Resident • 2020 - 2024
6/8/2024
In the beginning everything was great. Quiet, nice and respectful neighbors until recently. Some new neighbors moved in and they're are noisy, smoke, etc. Disturbing all the neighbors on our hallway.
6/10/2024
Resident 1255064
Verified Resident • 2023 - 2024
6/6/2024
When I moved in, it was advertised on the website that the courtyard, gym and clubhouse would all be updated. It is now June 2024 and none of that is close to being completed. I would have moved someplace else if I knew this was the case. The complex has no urgency
6/17/2024
Resident 1255045
Verified Resident • 2023 - 2024
6/6/2024
So far I am satisfied and happy with my choice. I was clear from the start that renovations were pending and have since started. It is a quite ( at least for me) community except for the usual loud and disrespectful people that you will find anywhere. Location is unbeatable. Parking facilities are as well. Management is ok. Maintenance staff is outstanding. Enforcement for rules is not very effective. Residents leave their trash bins out over the weekends. No effective communication or enforcement on that.
6/7/2024
Resident 1248821
Verified Resident • 2021 - 2024
5/4/2024
This isn't the worst apartment I've lived in but it definitely the top 3. There's constantly new management and no progress on anything that was promised when I first moved in. You pay big money for nothing.
5/7/2024
Resident 1235104
Verified Resident • 2022 - 2024
3/14/2024
It's been ok, not the best, not the worst. "Resident events" are often scheduled in the middle of the day, ensuring residents with typical work schedules cannot participate. Fees are outrageous, i often feel nickle and dimed. I have had multiple months (at least three) where the amount on my invoice did not match the amount i was being asked to pay in the payment portal. Community improvement projects that have been "just about to be implemented!" have never come to fruition (eg, switching over locks to key fobs, being able to ring people into the building through the intercom; the clubhouse has been under construction since i moved in). Neighbors are generally good. Complex is generally clean, but it is not rare to see bugs in the hall and in your apartment despite "pest control" being one of the monthly fees.
3/15/2024
Resident 1232816
Verified Resident • 2023 - 2024
3/7/2024
The main issue I have is that residents have no way of allowing people into the building without physically going to the building enterance during hours the building is closed. It is a major inconvenience. The only ones that have that capability, are residents that have been living here for a very long time with the old system.
3/11/2024
Updated Review
Resident 1151196
Verified Resident • 2018 - 2024
2/29/2024
It has been quiet and peaceful. The maintenance people have been professional. The other staff have been professional also. I feel that rules have changed and that certain things are being forced on the resident. Such as buying this new insurance policy abthis new trash collection. We have been paying ten dollars a month for trash, that when I first moved in to this apartment did not exist. We were supposed to put our trash in a chute that did not exist. Now this past year no matter how much trash we have we can only put one bag of trash in a very small trash cam that only holds one bag and the container has to be closed. I feel the company should have asked the resident what they wanted before forcing their rules on their resudence.
3/4/2024
Updated Review
Resident 1179352
Verified Resident • 2019 - 2024
2/25/2024
We love our community and the office management does a great job. Our company is there are several construction jobs that have been promised and never completed over several years. There continues to be a former pool table room that sits unfinished with construction materials and has been like this for several years
2/26/2024
Resident 1228750
Verified Resident • 2022 - 2024
2/22/2024
Staff turnover is high. There are no consequences for not following rules. Many dog owners do not clean up after their pets. I have 2 dogs and follow the rules. Many do not and there is dog waste everywhere. I would like to see DNA testing for pet owners. I would be happy to participate.
2/23/2024
Resident 1228603
Verified Resident • 2017 - 2024
2/22/2024
Up until 2020 it was great. Now there is construction lingering for years. Holes in the ceiling. Cops at the building every other day. Evictions. Pot smell everywhere. It's a total mess. Far from luxury. Now severely overpriced.
2/22/2024
2/20/2024
Resident 1220697
Verified Prospect • Visited 2024
1/27/2024
My experience was exceptional I have no complaints I am just excited to complete the application process and move into my unit. I love everything about this complex from the location to the surrounding stores and many eateries.
1/30/2024
Resident 1220119
Verified Resident • 2024
1/25/2024
Staff is very nice and helpful. Able to answer any questions we may have about the apartment and move in process. The apartment is in a great location and is walking distance to many restaurants and other stores. Would highly recommend living here
1/29/2024
Resident 1210455
Verified Resident • 2022 - 2023
12/21/2023
No thanks ok good okay okay thanks okay okay okay okay okay okay okay okay okay okay okay okay okay okay okay old okay thanks okay okay thanks love okay thanks okay okay thanks again for okay
12/22/2023
Updated Review
Resident 1171821
Verified Resident • 2020 - 2023
12/2/2023
We have enjoyed our first time apartment living. The office and maintenance staff have always been very helpful. Any maintenance requests have been met within one day. Great restaurants, dental, retail and vision facilities within walking distance.
12/4/2023
Resident 1203585
Verified Prospect • Visited 2023
11/30/2023
Very patient I was so happy felt like home just from visiting the apartment. I would love to rent one of these luxury apartments ?? I wouldn't be disappointed at all. These apartments really do remind me of a house
12/1/2023
Updated Review
Resident 1141957
Verified Resident • 2019 - 2023
11/27/2023
I have enjoyed living at the Apartments at the Arboretum. I like the parking garage with close proximity to my apartment; several ways to get in and out of the property; convenience to shopping; access to I-40,
11/28/2023
Resident 1195301
Verified Resident • 2019 - 2023
11/2/2023
It has been terrible experience so far. The upkeep is so bad. A lot of stuff is promised and nothing ever happens. Rent is way to much for what we are gettin and everything is very outdated. I would not recommend this place to anyone
11/7/2023
RA5DTH
1 Bed, 1.5 Baths | 1,200 sq. ft.
$1,625 - $2,746
6 Available Units
See Floor Plan Details
RA1
1 Bed, 1 Bath | 725 sq. ft.
$1,370 - $2,227
2 Available Units
See Floor Plan Details
RA2
1 Bed, 1 Bath | 757 sq. ft.
$1,545 - $2,335
2 Available Units
See Floor Plan Details
RA21
1 Bed, 1 Bath | 775 sq. ft.
$1,373 - $1,996
1 Available Unit
See Floor Plan Details
RB22
2 Beds, 2 Baths | 1,167 sq. ft.
$1,486 - $2,094
3 Available Units
See Floor Plan Details
RB5TH
2 Beds, 2.5 Baths | 1,425 sq. ft.
$2,264 - $2,620
2 Available Units
See Floor Plan Details
RB11
2 Beds, 2 Baths | 1,143 sq. ft.
$1,472 - $2,029
1 Available Unit
See Floor Plan Details
RB1
2 Beds, 2 Baths | 1,133 sq. ft.
$1,535 - $2,129
1 Available Unit
See Floor Plan Details
RB3
2 Beds, 2 Baths | 1,275 sq. ft.
$1,579
1 Available Unit
See Floor Plan Details
RB51TH
2 Beds, 2.5 Baths | 1,448 sq. ft.
$1,831 - $2,537
1 Available Unit
See Floor Plan Details
B5TH
2 Beds, 2.5 Baths | 1,425 sq. ft.
$2,520
1 Available Unit
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.8
Grounds
3.4
Safety
3.2
Office Staff
3.6
Maintenance
4.0
Neighborhood
4.5
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
28
Manager’s Review Engagement
Percentage of reviews responded to
96.43%
Manager’s Review Reply Time
Average time to respond to reviews
2.36 days
Apartments at the Arboretum
Apartments at the Arboretum is a 725 - 1,448 sq. ft. apartment in Cary in zip code 27513. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,370 - $2,746. Nearby cities include Apex, Morrisville, Raleigh, Holly Springs, Willow Spring, Midlothian, Durham, Garner, Fuquay-Varina, Chapel Hill, Fuquay Varina, and Carrboro.