Review History for LettersToCleo

Decent at times, horrible at others.

When I was originally looking for apartments, Waterford Forest seemed like a good choice. The apartment was in immaculate condition and the staff was friendly. In defense of the staff, I have rarely dealt with any problems from them, which seems to go against the comments on here. Unfortunately, I cannot recommend this complex. As mentioned in other reviews, cockroaches are a major problem. Over the period of time I was there, I witnessed numerous people come and go, usually well before their lease expired, because of issues with roaches. They are everwhere, and it doesn't really matter how often Orkin comes...they are still there. Another issue is that once you are in the complex, they refuse to go the extra mile to keep you. When I first came to Waterford Forest, they would offer discounts to get you to renew your contract. Not anymore. Now, they send a statement with a large increase and give you a choice to sign or not. I stayed for a while because I was always planning on moving away in a short period time. That short period of time ending up being four years, but I have now left. My big concern at this point is the amount that they will charge me for my checkout, as there are damages to the carpet and bathroom. The carpet issue was caused by a broken water pipe, which soaked my entire living room. If they attempt to charge me for that, I intend to allow the dispute to go to court.