Review History for cedartree84

Great Experience from start to finish

I just got done with 2 amazing years at this community. First off it is important to note that I am not easily pleased. I have high expectations from any company that I do business with. This apartment complex met and in many instances exceeded my expectations. It started when I was applying for the apartment and researching it. They were very patient and answered all my questions quickly, accurately, and honestly. Once I moved in, the great service continued. At the time I worked odd hours and the office and maintenance staff was very understanding of that and really worked their hardest to accommodate that. Also I was remembered on a first name basis. When I came into the office every month to pay my rent, I was greeted warmly and thanked. Of course throughout the two years, I had a couple of things go wrong with my apartment. The first thing was one night (at 11:30pm) we were doing the dishes and the sink clogged up. Both of the sides were full of nasty water food remains. I called the maintenance guy and within 20 minutes he was at my apartment and 10 minutes later it was fixed. There was no charge for this service (even though, quite frankly it was our fault). He would even accept a tip. The next year, our dishwasher stopped working. Once again it happened late in the night. I called the maintenance staff and the next day I came home from work and there was a brand new dishwasher installed. Finally when we got ready to move out, we were presented with a checklist of what to do. I liked that because it laid out their expectations for us and the penalty for not meeting them. We followed them and got a good portion of our deposit back. All in all this was an awesome place to live. I would recommend it to anyone.