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Ascent Pineville

8401 Habersham Pointe Circle, Charlotte, NC 28226
(295 Reviews)
$1,125 - $1,455/mo

Reviews

4 rating

295 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1286119

Verified Resident 2024

10/10/2024

Office Staff members they can sometimes be helpful and sometimes can be very rude. When I first went to fill out the application the manager just looked me up and down and didn't say "Hi" to me, but she held up a whole conversation with a gentleman that was in the waiting room as well.

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    Resident 1285909

    Verified Resident 2024

    10/9/2024

    Great, love it, quite and peaceful, beautiful wildlife. Clean and well maintained. Great staff, open communication friendly neighbors. Quick response to any issue. Open door policy with staff. Location is perfect ??

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      Resident 1285587

      Verified Resident 2024

      10/8/2024

      Annette is amazing she is very caring and worked hard to get me an apartment. I wanted washer and dryer she search hard for a unit with the accommodations. I'm glad they ut trash cans in every complex. love it here.

        Updated Review

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        Resident 425982

        Verified Resident 2017 - 2024

        10/5/2024

        The only good thing I have to stay is that these set of apartments, there are many places to eat and different grocery stores. These sets of apartments are extremely dirty and trash everywhere.The crime here is bad. My fiance had his car stolen last week.

          Manager

          10/10/2024

          Ascent Pineville
          Thank you for reviewing your experience at Ascent Pineville. While it is great to see you enjoy our community’s convenient location, we regret that you have concerns. We take all feedback seriously and would like to address your issues. We appreciate your residence and strive to ensure your satisfaction. Please contact our office directly so we can work together to improve your stay. – Community Manager (704) 541-0307
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          Resident 1282767

          Verified Resident 2024

          9/27/2024

          It has been awesome but there is some details that I wish were corrected and improved, but I can not express how thankful I am with this site. I think there has to be harder and more restricted rules or fines over people doing drugs, the whole building sucks with the smell of different drugs that many neighbors do, it affects my mood and my baby's health, now that is serious. Also I wish neighbors were more clean and responsible with their stuff. If it were for them that place would be a dump. Besides that is a wonderful place, wonderful administration, wonderful maintenance everything is awesome.

            Manager

            9/30/2024

            Ascent Pineville
            Thank you for residing at Ascent Pineville and sharing your feedback. We are pleased to see that you find our administration and maintenance to your liking. We understand your concerns and have taken note of your feedback regarding policy enforcement methods. Should you have any further comments or suggestions, please feel free to reach out to us directly. We appreciate your input as it helps us improve the resident experience. - Community Manager (704) 541-0307

            Updated Review

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            Resident 1098171

            Verified Resident 2022 - 2024

            7/2/2024

            Move in a year and a half ago was smooth thanks to office staff. My building and the ones surrounding are quiet, and I feel safe here. Neighbors are friendly and there's a small group of dog owners that hang together and let their dogs run together while they chat. Dog run is directly behind my unit which is convenient as I myself am a dog owner. One con is that doggy potty stations throughout complex and inside dog run are not often emptied; generally left unattended by maintenance to empty receptcles of waste, and rolls of poop bags for clean up are rarely replaced. Over all generally happy living here. Unit was fairly updated upon move in; clean; a few issues with old plumbing which, when notifying maintenance, they are quick to respond and address. The grounds are clean and well kept. Currently undergoing external renovations of buildings, landscaping, and fitness center. Price point seems average for the area - which is too high and rising - but that is true for all growing areas of Charlotte. The safety, overall cleanliness, quiet, and friendly neighbors are reasons why I'm willing to… See More>
              Manager

              7/4/2024

              Ascent Pineville
              Hi there, Thank you for your detailed feedback and for choosing Ascent Pineville as your home for the past year and a half. We're delighted to hear that you've generally had a positive experience and appreciate your kind words about our office staff and community atmosphere. We have noted your concerns regarding the maintenance of the doggy potty stations and potential rent increases following renovations. Please contact our leasing office at your earliest convenience to discuss these matters further. We appreciate your residency and look forward to addressing your concerns. Best regards, Ascent Pineville Management Team 704-541-0307
              Review Author Icon

              anonymous

              Resident 2020 - 2024

              6/18/2024

              Tired of frustration

              I have been dealing with this over 3 years... calls, voicemails, emails and even several appointments to discuss the situations. Look at the gist of the one star reviews and you will learn more of what happens here. The only reason that it gets a 2 star instead of 1 or 0 is because despite its issues I really like the inside of my apartment, having a balcony, my neighbors are hardworking, respectful and friendly and there is a lot of nature (deer, etc) despite our location. But, It is impossible to get past the flooding in front of our building. It is even worse when u are carrying groceries, umbrella, purse and/or have your dog. It is dangerous to climb across the flooded rocks. We are tracking mud up the stairs and into the landing. Not to mention even our apartments although we use doormats. Then, when it is dry all the dirt and silt are tracked everywhere. The stairs and landing look so bad, with dirt and huge spiderwebs, leaves, etc. It is embarrassing to have a guest come over and see this. Can someone ever come with a blower and take care of the first flight of… See More>
              Manager

              6/24/2024

              Ascent Pineville
              Thank you for your loyal tenure at Ascent Pineville and evaluating your experience. My team and I are glad that you like your apartment, neighbors, and the wildlife in the area. Conversely, we deeply regret your ongoing frustration with stormwater in front of your building and the cleanliness of the stairway and landing. We care about your comfort at home and are dedicated to mitigating the issues inhibiting your full enjoyment of our community. Please feel free to contact me directly at [email protected] or call the office at (704) 541-0307 if these remain unresolved. We look forward to improving your stay. – Community Manager
              Review Author Icon

              Resident 1253100

              Verified Resident 2023 - 2024

              5/24/2024

              The rooms themselves are nice and the appliances new, but the property is very messy and poorly maintained. Very quiet community, but very tough to access. I understand this isn't the property management's fault, but access from Pineville Matthews is very difficult.

                Manager

                6/2/2024

                Ascent Pineville
                Thank you for residing at Ascent Pineville and sharing your feedback. We are pleased to see that you find the rooms, appliances, and quiet community to your liking. We understand your concerns and have taken note of your feedback regarding maintenance and accessibility. Should you have any further comments or suggestions, please feel free to reach out to us directly. We appreciate your input as it helps us improve the resident experience. - Community Manager (704) 541-0307

                Updated Review

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                Resident 995992

                Verified Resident 2020 - 2024

                2/9/2024

                It was good. But something that bothers me is neighbors with their noisy cars when I'm trying to sleep and how loud there car is. An also how people still smoke weed when there have been several emails that have gone out about the weed. I don't like the first thing that I smell when I get out of my car is the stinky smell of weed during some parts of the day.

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                  Resident 1214147

                  Verified Resident 2021 - 2024

                  1/4/2024

                  No current issues. My neighbors are nice and respectable. The apartment outside needs to be cleaned at least twice monthly. ***************(***************. This is all I have to say about the community.

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                    Resident 1213108

                    Verified Resident 2021 - 2023

                    12/31/2023

                    Definitely not the worst apartments I've stayed. It wasn't all bad but the minute we renewed our lease things went left my Car has been broken into twice, I've come home to leaks from the ceiling twice. Advertised as "Luxury apartment" lol.

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                      Resident 1210194

                      Verified Resident 2021 - 2023

                      12/20/2023

                      My stay here has been harmonious. Office and maintenance are very responsive. I've been here almost 3 yrs and I haven't had any issues with pests. Accessibility to ordinary needs are in close proximity.

                        Updated Review

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                        Resident 429896

                        Verified Resident 2014 - 2023

                        12/10/2023

                        This is the best experience I've ever had when it comes to apartments. I love the area. Everything's close by and everything is always so clean. And everyone in the staff is so nice. Apartment complex is very presentable.

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                          Resident 1203228

                          Verified Resident 2023

                          11/28/2023

                          Keep in mind that I am a homeowner in transition to Charlotte North Carolina. The office staff is super friendly, helpful, professional, and informative, the maintenance men respond promptly, and do great work. I would have liked them to inspect my apartment prior to releasing it to me, it was pretty dirty And I traveled 10 hours upon arriving. The pool as well as pool deck is only open Memorial Day to Labor Day. I made a recommendation to them they should consider extending their policy. Some of us have shaded homes and would like to sit in a sunny chair. Other than that it has been a great transition spot.

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                            Resident 1202168

                            Verified Resident 2023

                            11/24/2023

                            It's a quiet neighborhood tucked away in the woods. I love the cozy and peaceful vibe. The family of deer we see often are beautiful, just be careful while driving. The only concern I have is the ventilation system. Smells from neighboring apartments can very easily creep into yours. Some of the plumbing and appliances are a little dated, but the maintenance team is quick and friendly if you have any issues. Overall, I am enjoying my residency here.

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                              Resident 1180301

                              Verified Resident 2023

                              9/13/2023

                              The community is absolutely beautiful, there are deer running throughout the property and lot of trees. The outside staff is great. The grounds always look amazing. Even though we are in the middle of the city this place is a little piece of countryside paradise. Whenever I put in a work order it is taken care of as soon as possible

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                                Resident 1170820

                                Verified Resident 2023

                                8/16/2023

                                I haven't been here but a couple of months, but I do enjoy the quiet, meeting new people and the beautiful lawns. I ask to be on the ground floor and l am , because I don't do stairs very well but I have stairs anyway, but only about 8 of them.

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                                  Resident 1168474

                                  Verified Resident 2023

                                  8/9/2023

                                  The environment is the extremely peaceful & the staff is absolutely amazing! The office goes above & beyond to help their residents, and maintenance is very quick to respond to even the smallest request. It's a nice little country hideaway (with deer roaming around) in the middle of the city. My only concern is how much weight I could gain here with all the food within a 2 mile radius.

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                                    Resident 1168373

                                    Verified Resident 2023

                                    8/9/2023

                                    I had a good experience with everything Annette was a big help in getting us the apartment and her manager also was very nice and helpful the maintenance get right on to work if something needs fixing .

                                      Updated Review

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                                      Resident 1116025

                                      Verified Resident 2020 - 2023

                                      8/2/2023

                                      I love it i never have any problems or delays when I contact office and office staff is always helpful and professional they always send someone out in a timely manner maintenance guys are friendly and they always make sure I am okay

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                                        Resident 1159218

                                        Verified Resident 2022 - 2023

                                        7/13/2023

                                        During my everyday life at Ascent Pineville, I have enjoyed the property and especially my unit. You all have exemplified the meaning of a welcoming atmosphere and I truly feel at home. I would like to spread the word of this property.

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                                          Resident 1156475

                                          Verified Resident 2023

                                          7/5/2023

                                          Moving in process was great staff is so friendly and helpful with all my need got me in and out on move in day also provided great service she made my experience smooth and easy with out any stress nothing like my previous community

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                                            Resident 1153617

                                            Verified Resident 2023

                                            6/25/2023

                                            It was a really smooth move in process and the community is very peaceful and very green. Its a very big community and a positive atmosphere all around. The apartment is very affordable and looked very clean and maintained when I moved in.

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                                              Resident 2023

                                              6/19/2023

                                              I am a new resident here at Ascent Pineville apartments.

                                              I am a new resident here at Ascent Pineville apartments and I could not express my gratitude enough for Annette Jimerson, for which she made this process go so smoothly. I would strongly suggest going through her if you are interested in moving to these apartments! Thank you again Annette for making this an easy process and providing me with clear and easy communication. I hope you all would take this into consideration for your future moves. - Eric H.

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                                                Resident 1150317

                                                Verified Resident 2021 - 2023

                                                6/14/2023

                                                The community is a quiet place and in an ideal location. Recently had a very poor experience working with a few members about transferring apartments. My apartment was not completely ready on my move- in date. Due to my situation I had to still move in.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bedroom - A

                                                  1 Bed, 1 Bath | 593 sq. ft.

                                                  $1,125 - $1,215

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  1 Bedroom - B

                                                  1 Bed, 1 Bath | 695 sq. ft.

                                                  $1,125 - $1,275

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Bedroom

                                                  2 Beds, 2 Baths | 937 sq. ft.

                                                  $1,250 - $1,455

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B-
                                                  B-

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  3.4

                                                  Safety

                                                  3.8

                                                  Office Staff

                                                  4.1

                                                  Maintenance

                                                  4.4

                                                  Neighborhood

                                                  4.2

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  B+

                                                  Number of reviews in the past 365 days

                                                  14

                                                  Manager’s Review Engagement

                                                  D

                                                  Percentage of reviews responded to

                                                  28.57%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  147.43 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Parking
                                                  • On-site Parking Garage or Surface Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $20. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. Contact our leasing office for more information.
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $20. Restrictions: Breed restrictions apply.. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. Contact our leasing office for more information.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Balcony or Patio Available
                                                  • Ceiling Fan
                                                  • Faux Wood Floors
                                                  • Fitness Center
                                                  • Floor Level Terrace
                                                  • Grilling Area
                                                  • Led Light Fixtures
                                                  • Online Payments and Maintenance Requests
                                                  • Pool
                                                  • Private Off-leash Dog Park
                                                  • Public Transportation
                                                  • Renovated
                                                  • Storage Space
                                                  • Walk In Closets
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                                                  Leasing

                                                  Our community is beautifully nestled in the heart of Pineville, NC, featuring easy access to the Lynx Blue Line with walkability to shopping and restaurants. Ascent Pineville offers unique one- and two-bedroom apartment homes highlighting newly renovated interiors. The community offers amenities you will love such as a resort-inspired pool, private off-leash dog park, and poolside grills.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  SL Nusbaum

                                                  A-
                                                  A-
                                                  Communities
                                                  181

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Ascent Pineville Rated?
                                                  Based on 295 number of votes by renters, Ascent Pineville is currently rated 4 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Ascent Pineville ?
                                                  Ascent Pineville is rated 3.4/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Ascent Pineville is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Ascent Pineville ?
                                                  Ascent Pineville is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is Ascent Pineville ?
                                                  Ascent Pineville is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  How satisfied are residents with the neighborhood?
                                                  Ascent Pineville is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Ascent Pineville ?
                                                  Ascent Pineville is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 28.5714% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 147.43 days to their community reviews in the past year.
                                                  Who manages Ascent Pineville ?
                                                  SL Nusbaum
                                                  What is the pet policy at Ascent Pineville ?
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $20
                                                  Pet Limit: 2
                                                  Comments: We welcome 2 pets per apartment home. Contact our leasing office for more information.
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $20
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  Comments: We welcome 2 pets per apartment home. Contact our leasing office for more information.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Ascent Pineville

                                                  October 2024

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                                                  Beds

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                                                  Baths

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                                                  Ascent Pineville is a 593 - 937 sq. ft. apartment in Charlotte in zip code 28226. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,125 - $1,455. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, Belmont, Harrisburg, Huntersville, Indian Trail, Cramerton, Lake Wylie, Fort Mill, Indian Land, and Concord.

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