My experience has been very challenging. The office staff have been disappointing and the way my maintenance request have been handled has been horrible. I'm surely regretting my decision to move here.
Manager
11/28/2020
MAA Ayrsley
It's upsetting to hear that you have not received the top-notch service we strive to provide. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.
1 Previous Review
Previous Review
Resident 478554
Verified Resident • 2018
4/20/2018
I've only been here about two weeks and so far I love it! The community is nice. The people are friendly and the staff is amazing. The neighbors above me are very noisy, however, overall I love the property. Due to the location of my particular apartment, I hear the fire trucks, traffic, music, horns, etc. I basically hear anything that traffic brings. So in hindsight, I'd definitely choose a different location.
Manager
4/24/2018
MAA Ayrsley
Thank you for your five-star review of Colonial Grand at Ayrsley! It has been a pleasure to be able to welcome you into our community, and we aim to continue delivering superior service throughout your stay here. That said,we're sorry to hear of intolerable noise from your neighbors and nearby thoroughfares. Your comfort is important to us, so please visit our leasing office so we can work together to see if there's a more acceptable option here for everyone.