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MAA Ballantyne

14205 Ballantyne Lake Road, Charlotte, NC 28277
(333 Reviews)
$1,580 - $3,860/mo

Move-In Specials

Lease in October for move-in savings. Visit today for more details. Certain exclusions may apply.

Reviews

4.1 rating

333 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1285983

Verified Resident ā€¢ 2024

10/9/2024

I like this community: very cozy and apartments, beautiful territory, two amazing lakes, near a grocery store. What I don't like is a big garbage can with an unpleasant smell. There is no tank for assembling plastic and cardboard and huge boxes, plastic bottles are thrown into the general garbage. It's very painful to watch. After all, all this could be recycled. It is strange that in such an onromny complex there is no tank for collecting recyclable garbage.

    Review Author Icon

    Resident 1285449

    Verified Resident ā€¢ 2024

    10/7/2024

    My experience has been very good. The manager and the people in the leasing office are always welcoming and helpful. The maintenance staff is wonderful and maintenance requests are carried out promptly. I would like to see more maintenance inside the building. The pool is nice and the playground for the children is also very nice and well maintained. There should be a quiet hours policy in the leasing agreement.

      Updated Review

      Review Author Icon

      Resident 442363

      Verified Resident ā€¢ 2015 - 2024

      9/18/2024

      I had never lived in anything but a nice house in a nice neighborhood. I had never lived in an apartment complex prior to. The site has its (+) and (-). The fact that there is zero security is the #1 problem. No security cameras anywhere on the property which has led to frequent vandalisms. With the revenue the property generates (publicly traded information) you would think the additon of security measures would be their #1 goal. Thus far, not so.

        Review Author Icon

        Resident 1279688

        Verified Resident ā€¢ 2022 - 2024

        9/13/2024

        I have been living in this place for about two years now . This is a very friendly neighborhood, people respect each other. Management is always available and maintenance is ready to fix anything in a timely manner. You guys are doing an excellent job. Thank you very much

          Review Author Icon

          Resident 1275235

          Verified Resident ā€¢ 2024

          8/26/2024

          I am generally satisfied with everything except for a few things 1. The gym is not fully equipped for quality training. A lot is missing. 2. Leasing is closed on Sunday where there is a pool table. Also, Leasing is closed after 6 pm every day. People want to play pool after work, but they can't. The pool table itself is old and not very good quality. 3. The concrete floor in the corridors near the apartments is not cleaned. It is dirty and dusty. 4. The pond on the territory stinks during the day. It is not cleaned. It is better not to open the balcony.

            Manager

            8/28/2024

            MAA Ballantyne
            Hi, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Ballantyne

            Updated Review

            Review Author Icon

            Resident 1065983

            Verified Resident ā€¢ 2013 - 2024

            7/18/2024

            I've enjoyed living here but everything now is becoming old..to many trees and bushes around the ponds makes it unsafe to walk around which was a plus...it's close to everything maintenance is good but the air-conditioned are old and not so energy efficient it seems..pretty quiet most of the time..no elevators so lots of steps if your on the third floor ..overall not a bad place to live but not the best either...lots of new places to pick from now..

              Manager

              7/19/2024

              MAA Ballantyne
              Hi, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.

              Updated Review

              Review Author Icon

              anonymous

              Resident ā€¢ 2021 - 2024

              7/16/2024

              Bad experience with management

              Hi , I had bad experience with management where my moving dates are not accurate as discussed ( system issue or manual but they have not given opportunity cleanup or heads to do but they charge high amount even they had mistake.)

                Manager

                7/17/2024

                MAA Ballantyne
                We welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Ballantyne
                Review Author Icon

                Resident 1251033

                Verified Resident ā€¢ 2022 - 2024

                5/13/2024

                I like this place,clean and safe.Personal also so helpful,only prices are higher . Recommend for everyone this community.Also it would be nice if they had a gate with passcode.But anyway it's mach more better than other places

                  Manager

                  5/15/2024

                  MAA Ballantyne
                  Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.
                  Review Author Icon

                  Resident 1249037

                  Verified Resident ā€¢ 2016 - 2024

                  5/5/2024

                  I like living close to other people. It's nice - especially compares to houses that are very far apart. It's also great that there are ponds, trails, pool, playground, tennis court, etc for people to congregate at. It would be nice if we could use the party area in the main office. We used to be able to have events there, and it's pretty lame that we can't anymore.

                    Manager

                    5/6/2024

                    MAA Ballantyne
                    Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    Resident 1248278

                    Verified Resident ā€¢ 2022 - 2024

                    5/1/2024

                    was been great apartment I recommend any issues the we have the coming and take care right away than you for all the hard work every one the work at the office they are great people thank you Guys for everything

                      Manager

                      5/3/2024

                      MAA Ballantyne
                      Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                      Review Author Icon

                      Resident 1228788

                      Verified Resident ā€¢ 2023 - 2024

                      2/22/2024

                      We live in an apartment after renovation. Overall we like it, the layout is comfortable and the condition of the apartment is normal. Except for a few things. For example, windows are difficult to open because the plastic has been deformed. The roof leaks at times. But the most important inconvenience is that the common area with billiards and the business center are closed when the staff leaves, although they are separated from the leasing office. That is, there is no way to use these services.

                        Manager

                        2/24/2024

                        MAA Ballantyne
                        Hello, thank you; we appreciate your feedback! We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.
                        Review Author Icon

                        Resident 1227958

                        Verified Resident ā€¢ 2020 - 2024

                        2/19/2024

                        This apartment is made horrible. You can legit hear every single thing ur neighbors are doing. Weather upstairs or next door. I hear it all. Parking sucks. And to top it off it's 2600 to live here and I have roaches. There's mildew in the closet. This is literally the worse apartment complex.

                          Manager

                          2/21/2024

                          MAA Ballantyne
                          Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.

                          Updated Review

                          Review Author Icon

                          Resident 1161439

                          Verified Resident ā€¢ 2023 - 2024

                          2/16/2024

                          I wanted to take a moment to express my sincere appreciation for the exceptional living experience your community provides. From the moment I moved in, I have been consistently impressed with the quality of service and amenities.

                            Manager

                            2/19/2024

                            MAA Ballantyne
                            Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

                            Updated Review

                            Review Author Icon

                            Resident 492198

                            Verified Resident ā€¢ 2022 - 2024

                            2/11/2024

                            Good size and it's close to grocery store, restaurants, roads with easy access and also has a good gym and pool. The neighborhood is pretty and the people are nice. I just miss a garage but there's this option in the 4 bedroom apartment.

                            Manager

                            2/13/2024

                            MAA Ballantyne
                            Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

                            Updated Review

                            Review Author Icon

                            Resident 1061776

                            Verified Resident ā€¢ 2021 - 2024

                            1/29/2024

                            Our (The Graham's) experience has been okay so far, I mean it could be better but no complaints. This is about the community right tha Neighbors can be alot more respectful to other neighbors, js....

                              Manager

                              2/1/2024

                              MAA Ballantyne
                              Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                              Review Author Icon

                              Resident 1221084

                              Verified Resident ā€¢ 2023 - 2024

                              1/28/2024

                              In the last few months in the community we have experienced some hreat moments. The community is located in a very good place where it is close to shopping, commercial and medical establishments. It is good place to walk and jog. Little concerned witj security, both as it's open to access for everyone as well as wildlife.

                                Manager

                                1/30/2024

                                MAA Ballantyne
                                Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 1220153

                                Verified Resident ā€¢ 2021 - 2024

                                1/25/2024

                                The apartment was updated so is functional. The biggest issue is the water. It doesn't taste good and when I asked to have it tested I was told I had to call CLT Water. CLT Water said the owner of the apartment building has to request the testing. Therefore, I was unable to have my water tested and am now sick with an abdominal issue that may be related.

                                  Manager

                                  1/31/2024

                                  MAA Ballantyne
                                  If you are willing, please reach out to us at [email protected].
                                  Review Author Icon

                                  Resident 1217901

                                  Verified Resident ā€¢ 2023 - 2024

                                  1/17/2024

                                  The community is clean and well maintained. The maintenance crew is amazing. They have never taken more than a day to resolve any issue that I have had. Leon is top tier for sure! The walls are thin so if you are bothered by loud noises, these apartments are not for you. I do feel bamboozled because I was told that I was renting a first-floor apartment, only to discover that there is an apartment below me (I believe they are referred to as terraces). That was a major disappointment as I would never have rented the apartment if I knew that in advance. The apartment itself is older and incredibly over-priced; however, it is in one of the best school zones in Charlotte which explains the price. I wish I would have gotten a walk through when I got the keys since the apartment has quite a few quirks that I only discovered when I called maintenance to fix things (i.e. switches that manage power to outlets and appliances). There are always doggy bags available in the community, so that helps to keep the neighborhood clean. Overall, it's a great neighborhood and worth it if you want to keepā€¦Ā See More>
                                    Manager

                                    1/19/2024

                                    MAA Ballantyne
                                    Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

                                    Updated Review

                                    Review Author Icon

                                    Resident 885465

                                    Verified Resident ā€¢ 2009 - 2024

                                    1/16/2024

                                    This is the best location imaginable, surrounded by dining, shopping and medical facilities, with easy access to I485 and I77. My apartment is huge and the surroundings are beautiful. The maintenance team is responsive and fixes things the first time.

                                      Manager

                                      1/17/2024

                                      MAA Ballantyne
                                      Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at MAA Ballantyne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                                      Updated Review

                                      Review Author Icon

                                      Resident 574521

                                      Verified Resident ā€¢ 2017 - 2023

                                      11/25/2023

                                      Everything has been good, I just dont want the rent to price us out of the community. I have a fixed income and love living here, but its getting pricey for the same old thing.... Rent goes up but there is nothing new to the community.

                                        Manager

                                        11/27/2023

                                        MAA Ballantyne
                                        Hi, thank you for taking the time to let us know how we did. We welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Ballantyne
                                        Review Author Icon

                                        Resident 1199766

                                        Verified Resident ā€¢ 2023

                                        11/15/2023

                                        We are a family from Russia. We arrived at the end of October and we urgently needed to find housing. We contacted this company and realized that it was not in vain. The complex is very cozy and equipped with everything necessary for a comfortable life. The staff were very attentive and helped to sort out any issue, since we did not speak English well. Many thanks to the whole team. We recommend everyone to consider this residential complex. Thank you.

                                          Manager

                                          11/17/2023

                                          MAA Ballantyne
                                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                          Review Author Icon

                                          Resident 1192497

                                          Verified Resident ā€¢ 2023

                                          10/23/2023

                                          I like everything - nice office and maintenance staff. The property is cleaned thoroughly. I like the swimming pool and playground. However I think that playground area should have more light as kids play and run there

                                            Manager

                                            10/25/2023

                                            MAA Ballantyne
                                            Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                                            Review Author Icon

                                            Resident 1186329

                                            Verified Prospect ā€¢ Visited 2023

                                            10/3/2023

                                            Leasing managers at maa ballantyne are really friendly and helpful in sharing all information to our curious questions amd queries...overall itcwas a very nice guided tour helped me for making my decision to rent the appartment

                                              Manager

                                              10/4/2023

                                              MAA Ballantyne
                                              Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
                                              Review Author Icon

                                              Resident 1184869

                                              Verified Prospect ā€¢ Visited 2023

                                              9/28/2023

                                              Our experience was professional and informational we will be moving into the area in 2024 and will keep this on our list of choices. The agent had our information and stated they would reach out to us in January to advise what options will be available along with pricing.

                                                Manager

                                                9/29/2023

                                                MAA Ballantyne
                                                Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Ballantyne! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

                                                Updated Review

                                                Review Author Icon

                                                Resident 963089

                                                Verified Resident ā€¢ 2016 - 2023

                                                9/25/2023

                                                Very few speak the English language I feel like an outsider maintenance tries but evening walkers litter the grounds with tissues and wrappers. My rent has increased substantially every year with little to none improvements inside my apartment.

                                                  Manager

                                                  9/28/2023

                                                  MAA Ballantyne
                                                  Hi, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Traditional 1x1 776-1412 SF

                                                  1 Bed, 1 Bath | 776 - 842 sq. ft.

                                                  $1,580 - $2,810

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Traditional 1x1 1030 SF

                                                  1 Bed, 1 Bath | 1,030 sq. ft.

                                                  $1,670 - $2,810

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Traditional 2x2 1316 SF

                                                  2 Beds, 2 Baths | 1,316 sq. ft.

                                                  $1,830 - $2,850

                                                  5 Available Units

                                                  See Floor Plan Details

                                                  Traditional 2x2 1428 SF

                                                  2 Beds, 2 Baths | 1,428 sq. ft.

                                                  $2,145 - $3,075

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Traditional 2x2 1118 SF

                                                  2 Beds, 2 Baths | 1,118 sq. ft.

                                                  $1,820 - $2,780

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Traditional 3x2 1663 SF

                                                  3 Beds, 2 Baths | 1,663 sq. ft.

                                                  $2,185 - $3,860

                                                  4 Available Units

                                                  See Floor Plan Details

                                                  4 Bedrooms

                                                  Traditional 4x3 2060 SF

                                                  4 Beds, 3 Baths | 2,060 sq. ft.

                                                  $2,565 - $3,350

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFactsā„¢

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings

                                                  Noise

                                                  4.0

                                                  Grounds

                                                  4.3

                                                  Safety

                                                  4.0

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.6

                                                  Survey Ratings

                                                  SatisFactsā„¢ Tour Survey

                                                  SatisFactsā„¢ Move-In Survey

                                                  SatisFactsā„¢ Maintenance Survey

                                                  SatisFactsā„¢ Renewal Survey

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  22

                                                  Managerā€™s Review Engagement

                                                  A-

                                                  Percentage of reviews responded to

                                                  81.82%

                                                  Managerā€™s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.95 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Garage
                                                  • Yard
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Areas
                                                  • Car Wash Center
                                                  • Clubhouse
                                                  • Coffee Bar
                                                  • Community Room with Wi-Fi
                                                  • Courtyard
                                                  • Fitness Center
                                                  • Gated Community
                                                  • Lake
                                                  • Lake Front
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Manager
                                                  • Package Acceptance
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Playground
                                                  • Pool
                                                  • Remodeled Business Center with Conference Room
                                                  • Resident Car Care Center
                                                  • Resort Style Swimming Pool
                                                  • Sauna
                                                  • Spacious Fitness Center
                                                  • Tennis Court
                                                  • Walking and Biking Trails
                                                  • Wi-Fi Access
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                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover luxury living at MAA Ballantyne in Charlotte, NC. These one-, two-, three-, and four-bedroom apartment homes feature spacious, open floor plans, with excellent layouts for roommates. Homes with attached garages are available in select units. Enjoy top-notch amenities, including the 4,000-square-foot fitness center, two saunas, sparkling swimming pool, playground, and more. The MAA Ballantyne neighborhood in Charlotte is located within a short distance of some of the best stores and restaurants. With direct access to I-485, it's a quick commute to uptown.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is MAA Ballantyne Rated?
                                                  Based on 333 number of votes by renters, MAA Ballantyne is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Ballantyne?
                                                  MAA Ballantyne is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  MAA Ballantyne is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at MAA Ballantyne?
                                                  MAA Ballantyne is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is MAA Ballantyne?
                                                  MAA Ballantyne is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  MAA Ballantyne is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at MAA Ballantyne?
                                                  MAA Ballantyne is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 81.8182% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.95 days to their community reviews in the past year.
                                                  Who manages MAA Ballantyne?
                                                  MAA
                                                  What is the pet policy at MAA Ballantyne?
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  4 Beds, 3 Baths
                                                  What is the move-in special?
                                                  Lease in October for move-in savings. Visit today for more details. Certain exclusions may apply.

                                                  October 2024

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                                                  Baths

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                                                  MAA Ballantyne is a 776 - 2,060 sq. ft. apartment in Charlotte in zip code 28277. This community has a 1 - 4 Beds, 1 - 3 Baths, and is for rent for $1,580 - $3,860. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, Belmont, Harrisburg, Huntersville, Indian Trail, Cramerton, Lake Wylie, Fort Mill, Indian Land, and Concord.

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