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3.9 rating
383 total reviews
(
Verified
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Resident 803403
Verified Resident ā¢ 2018 - 2020
8/13/2020
I've enjoyed living here over the past few years. Staff is typically helpful and maintenance has always been great. I think the units are overpriced based on the surrounding area and people do not pick up after their dogs enough, but those are my only complaints now that the flooding in the garage has been taken care of. It's a great community for YPs who want a bit of luxury without sacrificing fun.
8/17/2020
Resident 797376
Verified Resident ā¢ 2020
7/28/2020
I just recently moved into my apartment and it is beautiful! The apartment was very clean, appliances are up to date. Very close to the light rail, many restaurants, and right across from Harris Teeter. Fairly easy to find parking on your floor as well.
7/30/2020
Resident 792954
Verified Resident ā¢ 2020
7/18/2020
Amber the property manager is amazing! Very helpful. Property is quiet, dog friendly and clean. Easy move in (I did everything virtually) and was exactly as shown in video. They are actively following social distancing.
7/22/2020
Resident 790353
Verified Resident ā¢ 2020
7/13/2020
So far so good. Internet service is a little slow for the standard plan, but that's the only issue I've noticed. Pool and amenities are great, but due to Covid they cannot be used which is a bummer as well.
7/15/2020
Resident 786187
Verified Resident ā¢ 2020
7/1/2020
Currently my experience has been pretty good with the overall apartment the issue is with the leasing consultants that are at the front desk that needs severe training in customer service and how to answer questions.
7/13/2020
Resident 781329
Verified Resident ā¢ 2020
6/18/2020
I love Colonial Reserve. Move in was an easy process and I'm happy where I am! Maintain exec requests are handled quickly and the common areas are kept clean. I'm excited for the gym to open once it's safe as well!
6/25/2020
Resident 777312
Verified Resident ā¢ 2020
6/8/2020
I like the complex so far, it can just be confusing sometimes, and seems hard for family or friends to be able to come up to your place. I have experienced that some doors do not work or are not unlocked at any time, but I don't know if it's related to COVID.
6/15/2020
Resident 762430
Verified Resident ā¢ 2019 - 2020
3/25/2020
Although it's not as updated/new as many southend properties, I like that it's more quiet (but still social). The price is pretty high for apartment size and condition, but overall I've had a good experience. The staff is friendly.
3/26/2020
Resident 762795
Verified Resident ā¢ 2019 - 2020
3/23/2020
This community has been a great place to live just starting off in my career. For the price point, the apartment is spacious and has nice finishes. The amenities are great and the other residents are friendly. My only complaint is residents with animals need to clean up after their pets.
3/24/2020
Resident 649721
Verified Resident ā¢ 2018 - 2020
3/13/2020
The office staff are professional and generally do their best to try and solve problems including package delivery issues, security issues, etc. Maintenance staff is very responsive. The tenants are the main problem - many don't pick up after their dogs and many ignore the trash cans. The staff sends notices but the problem has gotten worse since we've lived here. Also, the South Blvd side apartments get all the noise from traffic - motorcycles and emergency vehicles being extremely loud.
3/14/2020
Resident 762542
Verified Resident ā¢ 2018 - 2020
2/20/2020
This community has been very pleasant in terms of the office staff and maintenance staff. They have all always been very helpful and friendly. I also enjoy the community events the staff puts together as I feel that the people who live here are mostly willing to participate. I also enjoy the look of my apartment and the updates look. I also appreciate the new smart home features we now have. I have no major complaints other than I hope that rent does not continue to raise too much.
2/21/2020
Resident 763253
Verified Resident ā¢ 2020
2/11/2020
The staff at Colonial Reserve are extremely helpful and friendly. The community has great amenities, including a dog park. The units are beautiful with updated kitchens and bathrooms. The interior doesn't even feel like a rental!
2/12/2020
Resident 763186
Verified Resident ā¢ 2019 - 2020
2/5/2020
Great place to live with a great front office staff that are quick to help with anything! They are always friendly and have a smile. Also a great location that is right on the light rail trail so super close to everything.
2/6/2020
Resident 573811
Verified Resident ā¢ 2019 - 2020
1/27/2020
It's been great! Sound proof, clean, great security, great location, great amenities, have 24/7 access. Could have more social events and crack down on towing and the back entrance floods. Could go away with the trash service as well
1/28/2020
Resident 726961
Verified Resident ā¢ 2019
12/11/2019
The units are slightly small but amenities, parking availability, and quality of things such as appliances and granite countertops make up for it. Also- the have preferred employers, so check to see if your employer is in this list you can get a lot of move-in fees waived.
12/13/2019
Resident 721273
Verified Resident ā¢ 2017 - 2019
11/26/2019
We love colonial! We will be here the length of 3 rentals and have been in many different styles of apartments. We love the staff. They are very accommodating and help with all problems. We are thankful to live in such a wonderful place.
12/3/2019
Resident 720039
Verified Resident ā¢ 2018 - 2019
11/21/2019
It is awful. The leasing office is lazy and does not take care of ongoing issues happening in the community. My neighbor BROKE INTO my apartment and is still living next to me. WHAT? It isn't well kept and there are plenty other options being built in this area DAILY.
Resident 713900
Verified Resident ā¢ 2019
11/4/2019
The community is very close-knit and everyone is super friendly. Move in was very smooth and the leasing office was always willing to help and answer my hundreds of questions. There is a 24/7 gym which is really nice for those that work late or want to work out very early in the morning.
11/7/2019
Resident 684108
Verified Resident ā¢ 2019
8/21/2019
This is a very nice complex. We love the convenience to shopping restaurants, the light rail, and our workplaces. The amenities are very nice, and the staff is great. I would highly recommend to my friends!
8/26/2019
Resident 672726
Verified Resident ā¢ 2019
8/2/2019
The the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the the
8/8/2019
Resident 672626
Verified Resident ā¢ 2019
8/2/2019
I haven't lived here long but so far it's been great. My sister has been living here for 2 years now and she loves it and that's how I came to sign a lease here. Staff is super helpful and nice, they also do a lot for their residents!
8/8/2019
Resident 654461
Verified Resident ā¢ 2019
6/19/2019
Apartment itself is nice. The island in the kitchen is great. Grocery store across the street is so convenient. However, the cleanliness of the community leaves much to be desired. I have seen dog feces and urine, spilled drinks and crumbs of food lay in the hallways and elevators for days.
6/24/2019
Resident 643770
Verified Resident ā¢ 2019
5/22/2019
Nice apartments horrible tech package you're required to pay for. Not completely clean upon move in. Needed to to be cleaned upon request for move in and they still hadn't completed everything before we moved in. Nice location though
5/25/2019
Resident 634932
Verified Resident ā¢ 2019
8/2/2019
I enjoy living here; however the pool can get very over crowded on the weekends to where I cannot use it. I also find beer bottles or cans in the stairwell in addition to old or uneaten food. My apartment is great
5/6/2019
Resident 238453
Verified Resident ā¢ 2018 - 2019
4/26/2019
I am new to the area Colonial Reserve was my first apartment I absolutely love living here it's convenient the staff is awesome I recently upgraded my apartment to a loft style and love love love love it the staff made the process seamless I love the resident breakfast it's awesome to have something to look forward to monthly !! I am very ---- when it comes to my place of residence I can honestly say I never had any trouble with parking here or safety it's so convenient here I work from home and I can grocery shop on lunch !! I cannot think of not one con
4/29/2019
01B
Studio, 1 Bath | 446 sq. ft.
$1,248 - $2,648
3 Available Units
See Floor Plan Details
01A
Studio, 1 Bath | 496 sq. ft.
$1,353 - $2,378
1 Available Unit
See Floor Plan Details
11A
1 Bed, 1 Bath | 705 sq. ft.
$1,633 - $3,268
9 Available Units
See Floor Plan Details
11D
1 Bed, 1 Bath | 766 sq. ft.
$1,623 - $3,213
2 Available Units
See Floor Plan Details
22A
2 Beds, 2 Baths | 1,017 sq. ft.
$2,168 - $4,508
5 Available Units
See Floor Plan Details
22B
2 Beds, 2 Baths | 1,208 sq. ft.
$2,153 - $4,538
4 Available Units
See Floor Plan Details
22A Alt 1
2 Beds, 2 Baths | 1,062 sq. ft.
$2,108 - $3,408
1 Available Unit
See Floor Plan Details
22C
2 Beds, 2 Baths | 1,209 sq. ft.
$2,288 - $3,588
1 Available Unit
See Floor Plan Details
22D
2 Beds, 2 Baths | 1,227 sq. ft.
$2,528 - $4,403
1 Available Unit
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
3.6
Grounds
2.8
Safety
2.3
Office Staff
2.8
Maintenance
2.8
Neighborhood
4.6
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
15
Managerās Review Engagement
Percentage of reviews responded to
80.00%
Managerās Review Reply Time
Average time to respond to reviews
6.07 days
MAA Reserve is a 446 - 1,227 sq. ft. apartment in Charlotte in zip code 28209. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,248 - $4,538. Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, Belmont, Harrisburg, Huntersville, Indian Trail, Cramerton, Lake Wylie, Fort Mill, Indian Land, and Concord.