Overall, this is a great place to live. We live on the second floor and have neighbors on all sides, but never hear anything, only our upstairs neighbors occasionally walking around. The leasing office employees are courteous and professional. The maintenance team is on it! Our A/C broke during the hottest part of the summer, and they were swift to bring in a temporary air conditioner until the pros could arrive to replace the unit. We love using the pool each afternoon, where it's easy to social distance. (The workout room is still closed.) The only negative to the complex (and I'm stretching here) is that there is not recycling. I feel that needs to be added to a) be more environmentally friendly and b) reduce the stress on the trash compactor, which always seems to be inundated with recyclables.
