Review History for anonymous

The Vinoy at Innovation Park Apartments


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anonymous

Resident 2013 - 2016

9/13/2016

I have been a resident for two years here at the vinoy. There has been a downfall in the office, very unprofessional. The manager is always busy and never wants to hear your problems. I do not know what changed but lately everything has been falling apart at this place. The only reason I renewed my lease a third year is because how great the maintenence staff is. I feel like they are the only people who care. Jose I believe is a maintenence manager and always goes out of his way to help you. I think that's why most people are staying to be honest. Other then that, great renovation !
    Manager

    9/14/2016

    The Vinoy at Innovation Park Apartments
    Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. I apologize that you feel there has been a downfall in the office, we do have a new staff onsite which I would love for you to come by and meet. I am the new manager and would love to have the chance to sit down so we can address any concerns that you may have. If you rather email me instead , please use [email protected] email do so or you can call me directly at 704 717-4811. Thank you for your feedback!

    Review 204 out of 273

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