Review History for Verified Resident 479088

The Vinoy at Innovation Park Apartments

Updated Review

Resident 479088

Verified Resident • 2015 - 2018

4/23/2018

Not safe, staff is not good, maintenance poor and high rent. New management is very very rude. They have also become rigid on lease transfer and renewal policies. Looking to end my lease here and shift somewhere else

Manager

4/24/2018

The Vinoy at Innovation Park Apartments

Hi Verified Resident thank you for taking the time to leave us your honest feedback. We are disappointed to see your low star rating. We hope to change your mind in regards to our team. I assure you that we are not being rude and we are just following policy. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 717-4811 to discuss this further.

1 Previous Review

Previous Review

anonymous

Resident • 2015 - 2016

11/30/2016

I am staying in Vinoy from last more than 1 year. Tennis courts lights are not working from last 3 months or so. After following up many times, they did us the favor by replacing the lights with the worst lights available in the market. We cannot even see the ball in those lights. After playing 30 mins in those lights, eyes started getting hurt. Now, we are again following up from last 4 weeks and they are not willing to take any action. When they say lighted tennis court in the amenities, Please consider it as street light or worse.

Manager

12/1/2016

The Vinoy at Innovation Park Apartments

Hi Anonymous, we appreciate you taking the time to respond. The staff at The Vinoy at Innovation Park Apartments take our reviews very seriously. Tennis court lights were installed on 11/16/2016 and we are working with an outside vendor to replace them with a brighter bulb, We will be updating our residents via our internal portal, and email blast. Thank you for your feedback and patience! Mirid Veras Community Manager

Review History for Verified Resident 479088

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