Thank you, Anonymous, for reaching out to us. Your opinion plays an integral part in our customer service. Our maintenance staff plays such an important role in our community, and I am so glad to know that our residents see their hard work but also share their success. We will continue to make the Vinoy an awesome place to live with a great staff!

 We always love to receive great feedback. 

Thank you,

Mirid Veras
Community Manager

Maintenance workers are fast and explain the results of the problem.

Charlotte-Gastonia-Rock-Hill-NC-SC-MSA

I recently moved in and disappointments started even before I moved in. They promised a rent if I confirmed with a certain time. But, when I got back to them with my decision, within that time period, they said the rent has gone up and they cannot give that promised rate. OK. Lost my and didn&apos;t have time to look for new one accepted it. Just before the move in date, they came back saying the apartment is not ready and offered another. OK. Don&apos;t have time, I take it. I move in and find that all the electrical points are open and I have children. Blame me for having children.
I moved in on a weekend. So,help could arrive only next day.
Few days later, in the morning found my bathroom flooded with the water from roof. Some pipeline broke. Asked the maintenance of it&apos;s safe to use the shower. They said it&apos;s fine electric lines are not flooded. Later I learnt the opposite was the truth. I could have been killed that day.
One water outage on the whole community was not fixed for 19 hours.
All these happened within a month I moved in.
I can point out some more issues, but I guess you get the idea.
Just putting up for the lease period.
Strongly suggest you looking for other options.

I am new to this community. Our moving formalities was taken care by Mr.Moises Mejia. He is a very decent, courteous and helpful guy. Everything was done smoothly. So thanks to Moises for everything he did for us. We love the community. Thank you.

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