Review History for Verified Resident 920556

The Vinoy at Innovation Park Apartments


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Resident 920556

Verified Resident 2021

6/24/2021

Since de First day, i step a foot in to this Apartment, I had been having a Appliance Issue, and my work order on your Portal can back that. Anytime they fixe the issue the same problem will bounce back the next day, for example the Microwave more than 3 time still not fixed and last Friday 06/18/2021 it completely went out of service and i been waiting for it to be fixe for more than 5 days now living without a Microwave, and i understand that delay may happing sometime that's why i went the office to know what's going. But what's astonishing and baffling is the unforgettable welcome they reserved for me, when i walking to the office today 6/23/2021 to get a update about the work order that i submitted, since i have been calling and sending messages for over 5 days now with no response. What i rather got is quite surprising: a belligerent group of employees specially with one of the lady which has been pretty intriguing for me as of why she's been talking to me in very derogatory way since the first contact when i came in to pickup my keys, it's like she have known me in an other life. i have never faced so much adversity form a group of employee it like they were waiting for me. and what make it more confusion for me is that they were backing each speaking at the sometime not letting me ask any question, usually if there is altercation between two people, if there is any, someone in the group will try to calme the situation but that was not case for me today, instead they were throwing the general know phraseology like lower your voice, you're doing big gesture get out of the office, i really still can believe what happen today in that office. and this was my first time ever to go there for any reclamation, i guess it's going to be the last one. Still asking my self why they were so belligerent toward me '' Thinking is because last week i left a feedback about the repair service that provided to me and i was honest about it, the same issue started as son as the technicien left my apartment which still continuing as of Today". These People were not reacting to me being agressive or disrespectful, they were doing it for fun of it. I'm not trying to paint my self as a angel here but God knows they were on top of their game whatever game that was.

    Review 87 out of 273

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