Review History for anonymous

The Vinoy at Innovation Park Apartments


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anonymous

Resident 2020 - 2021

8/8/2021

My experience living at the Vinoy for 13 months was horrible from beginning to the end. Immediately upon moving in on my first day there were loads of residents walking literally everywhere. Kids from ages 0-12 are either being pushed around in in strollers/being carried by parents or if they’re old enough to walk they’re running around every part of the complex. From running in and out of the building between the breezeways to running and playing kickball in the parking lot where cars are, it just never seemed to end. The residents are mainly Indian so they stay in the streets for hours at a time, blocking traffic, not watching their kids, I’ve just never seen anything like it and as you can imagine the kids make noise almost from sun up to sun down. There are always scooters and bikes left randomly throughout the complex and we have brought this to the attention of the front office numerous times only for them to tell us over and over that “there’s nothing we can do about it”. These people NEVER went outside with their rambunctious children. Brandon advised that it was a lease violation however down the line that seemed to have magically changed to “there’s nothing we can do”. I asked the residents nicely several times if they could be courteous and watch their kids but that only turned into the residents becoming “scared” and going to the front office to lie about the things I would say. And I mean they would literally round up and go in groups to complain about me speaking to them and that’s because they’re always in groups! It’s like living in a village opposed to an apartment complex. So of course 10 people vs 1 makes me looks bad. I was told previously by the office that we weren’t the only ones who had an issue with the noise but apparently they don’t care to fix the problem. The office, specifically MIRANDA, never contacted us to get our side when allegations were made. We were only met with warnings to not say anything to the residents or we would be evicted for violating a part of the lease that states residents shall not intimidate or threaten other residents which NEVER HAPPENED. How can you threaten me with an eviction for “violating the lease” when the residents CONSTANTLY violate the lease which states residents shall not impede traffic or block the roadways. I have a longer review on Google! Do not recommend!
    Manager

    8/17/2021

    The Vinoy at Innovation Park Apartments
    Alexandria Grillier, we regret to hear that you had a negative experience with us. As a reminder, we rent to anyone who qualifies at our community regardless of familial status. We also allow our residents to enjoy all common areas throughout the community and encourage our residents to use these spaces at their leisure within reason. Our office staff has worked with you several times in regards to any noise complaints you may have. However, we do not encourage residents to confront other residents about these matters directly. We rather allow these matters to be handled at the leasing office's hands to avoid any conflict or miscommunications. I would love to speak further about this matter, if you would give me a call at 704-717-4811. Miranda Conaway Community Manager

    Review 83 out of 273

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