So far the experience in this community is good but after the rent increase, I expecting the quality of service, responsiveness and maintenance will increase but nope, they are going down. If maintenance request is submitted then it takes more two weeks to complete. You have to either do it by yourself or suffer the inconvenience.
Manager
11/12/2022
The Vinoy at Innovation Park Apartments
Verified Resident 1083751, we strive for 100% satisfaction, and I am sorry to hear your experience was not a positive one. I would like the opportunity to turn your experience around. Please feel free to reach out to me at 704-717-4811 to discuss any issues you are having.
Sincerely,
Amanda Gorman/Community Manager