#9,240 #221 #743

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Towns at Eastland

6134 Wilora Lake Road, Charlotte, NC 28212
(29 Reviews & Surveys)

Reviews

4.3 rating

8 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1285879

Verified Resident 2024

10/9/2024

We loved that we moved our family to the Community ! Julian was very welcoming and gave us a really good tour, which made us want to move in fast .The Towns At Eastland is a good neighborhood and everyone is friendly which I love living there and waking up to .

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    Resident 1281716

    Verified Resident 2024

    9/22/2024

    Encantada de vivir en este lugar, espacios bonitos, seguros, escuelas y mercados cercas! Avenidas de acceso cerca! Esperemos que al pasar el tiempo sigan mejorando, hasta los momentos todo bien gracias ??

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      Resident 1277526

      Verified Resident 2024

      9/5/2024

      Julian has been helpful and knowledgeable of the community. Upon move in I discovered no shower rods in any of the bathrooms,'no toilet paper holder nor towel rack. I spoke to with Julian and he placed a service order immediately. Other issues with internet but support provided

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        Resident 1277454

        Verified Resident 2024

        9/5/2024

        When I moved in, it was clear there hadn't been a walk thru. When I toured I was told the apartment would be cleaned prior, this was not the case. In addition, the air conditioner wasn't working. After moving in, the temperature was 96-98 degrees for several hours (3-5). When this was initially brought up to leasing office, I was told it "takes a while". A few hours later, we called again and was told AC repair had been contacted. However, we had to spend the night in a hotel due to this. The leasing office staff has been kind however there are some delays and discrepancies in communication at times.

          Updated Review

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          Resident 1263082

          Verified Resident 2024

          9/1/2024

          We have loved the community thus far. Minor kinks as it is a new building, but we love the place. The home is absolutely beautiful. Down to small things like soft closing cabinets. Julian is very polite, and you are tucked away. Super quiet and quaint. We look forward to living herw.

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            Resident 1260798

            Verified Resident 2024

            7/9/2024

            So far so good. I noticed a couple of issues within the home at move-in and I brought it up to Julian, and he was able to help successfully. Julian has been extremely helpful and responsive, and it is clear that he wants us to have the best experience here.

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              Resident 1259130

              Verified ProspectVisited 2024

              6/30/2024

              I had a great time viewing this community. It is in a good area, not too far from uptown. The apartment was amazing, spacious with great finishes. Julian was great assisting me with all information regarding the community. He also had great communication, throughout the process.

                epIQ Ratings

                What is epIQ?

                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                epIQ Report Card

                In partnership with SatisFacts™

                Community epIQ Grade

                B-
                B-

                Renter Ratings

                A-

                Review Ratings

                Noise

                4.5

                Grounds

                4.6

                Safety

                3.9

                Office Staff

                4.8

                Maintenance

                3.9

                Neighborhood

                4.0

                Survey Ratings

                SatisFacts™ Tour Survey

                SatisFacts™ Move-In Survey

                SatisFacts™ Maintenance Survey

                SatisFacts™ Renewal Survey

                Review Count

                A

                Number of reviews in the past 365 days

                7

                Manager’s Review Engagement

                F

                Percentage of reviews responded to

                0.00%

                Manager’s Review Reply Time

                F

                Average time to respond to reviews

                N/A

                View Community Timeline
                View Community Timeline
                This community is managed by

                RKW Residential

                A
                A
                Communities
                76

                Questions & Answers (0)

                Frequently Asked

                How is Towns at Eastland Rated?
                Based on 29 number of votes by renters, Towns at Eastland is currently rated 4.3 out of 5 stars.
                How satisfied are residents with the upkeep and overall appearance of the grounds at Towns at Eastland?
                Towns at Eastland is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                How effective was the maintenance team when resolving your problem?
                Towns at Eastland is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                What are noise levels like at Towns at Eastland?
                Towns at Eastland is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                How safe is Towns at Eastland?
                Towns at Eastland is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                How satisfied are residents with the neighborhood?
                Towns at Eastland is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                How satisfied are residents with the staff at Towns at Eastland?
                Towns at Eastland is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                Who manages Towns at Eastland?
                RKW Residential
                What is the pet policy at Towns at Eastland?
                No pet policy available

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                Towns at Eastland

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                Beds

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                Baths

                0

                Towns at Eastland is an apartment in Charlotte in zip code 28212. This community has a 0 Bed, 0 Bath Nearby cities include Charlotteq, Matthews, Pineville, Mount Holly, Belmont, Harrisburg, Huntersville, Indian Trail, Cramerton, Lake Wylie, Fort Mill, Indian Land, and Concord.

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