River Rock at Dallas
A
A
1302 Dallas Cherryville Highway, Dallas, NC 28117

4.6

(17 Reviews)

Reviews

4.6 rating

17 total reviews

(

17 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Current Resident 1393920

Verified Resident 2025 - 2026

4.8

3/30/2026

River Rock at Dallas has met and surpassed our expectations of a 55+ community! Floor plan was just what we were looking for. We were happy to be in a smaller neighborhood and we’ve been lucky with great neighbors and new friendships. Unit and neighborhood amenities, like LVP floors throughout, convenient appliance packages and spacious rooms; as well as, dog park, nature trail, lifestyle villa and access to Dallas Park. Best of all is the staff! Heather and Dillon in leasing office are always happy to make themselves available to residents. Gary, our maintenance specialist is an absolute lifesaver. We could not be happier!

    Property Manager Response

    3/31/2026

    Thank you so much for your kind words! We are thrilled to hear that River Rock at Dallas has met and exceeded your expectations. It s wonderful to know that you re enjoying your home, the amenities, and the sense of community especially the friendships you ve built along the way. We truly appreciate your recognition of Heather, Dylan, and Gary. Our team takes great pride in providing exceptional service, and your feedback means a lot to all of us. We re so happy to have you as part of our community!

    Updated Review

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    Current Resident 1354167

    Verified Resident 2025

    3.8

    2/25/2026

    It's been a year now and we just would like to see the major projects finished, which haven't been touched really since last fall. The access point to exit to a stoplight on Eden Allen Glen has become a city issue based on the 2 town hall meetings we have attended. Something is wrong. Also with the Villa, just wishing some fitness equipment could be added to there to make it more viable. The residents here are often secluded in their own homes and do their own thing for privacy and can be respected for that.

      Property Manager Response

      2/27/2026

      Thank you for taking the time to share your feedback and for being part of the River Rock community over the past year. We truly appreciate residents who stay engaged and attend town hall meetings to stay informed. We d like to clarify that the major projects you referenced have been actively worked on since the beginning of 2026, and they are projected to be completed by the end of Q1 2026. We understand that progress may not always be as visible day-to-day, but there has been continued movement behind the scenes, and we re looking forward to seeing these improvements fully completed soon. Regarding the access point to Eden Allen Glen, we understand the concerns shared at the town hall meetings. As noted, portions of this matter involve coordination with the City and other governing entities. While aspects of that process are outside of our direct control, we remain in communication and continue to advocate for forward progress. Thank you as well for your suggestion about adding fitness equipment to the Villa. We are always evaluating amenity enhancements that will best serve our residents, and feedback like yours is helpful as we review future upgrades. We also appreciate your acknowledgment of the privacy and peaceful atmosphere within the community. At River Rock, we strive to create an environment that offers both connection and independence, allowing residents to engage as much or as little as they prefer while still feeling part of a welcoming and respectful neighborhood. Thank you again for your thoughtful feedback. We value your voice and your residency.
      Review Author Icon

      Current Resident 1403629

      Verified Resident 2025

      4.3

      2/9/2026

      Entrance to the community from the highway .. the traffic pattern is dangerous. We have really friendly neighbors . The quiet atmosphere and the interaction of everyone makes for a very pleasant lifestyle. I look forward to the completion of the grounds , the dog trail , etc.

        Property Manager Response

        2/10/2026

        Thank you for taking the time to share your feedback and for highlighting what you enjoy about River Rock at Dallas! We re so glad to hear you re enjoying the friendly neighbors, peaceful atmosphere, and the sense of community that welcoming lifestyle is exactly what we strive to create. We also appreciate you sharing your concerns regarding the traffic pattern at the entrance. This is something we continue to actively communicate with the Town and developer as improvements and long-term solutions are evaluated. Your safety is very important to us. We re excited as well for the continued completion of the community amenities, including the grounds and dog trail, and we appreciate your patience as those final touches come together. Thank you again for being a valued part of our River Rock community we re grateful to have you here!
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        Current Resident 1394917

        Verified Resident 2025

        5.0

        12/29/2025

        We have only been here a few weeks, but have found it to be comfortable and pleasant. I'm enjoying the safety of the community and the cleanliness of the neighborhood. The management staff has been very helpful and friendly.

          Property Manager Response

          12/30/2025

          Thank you so much for your kind review and for choosing to make your home with us! We re delighted to hear that you ve already found the community comfortable, pleasant, and welcoming. Providing a safe, clean environment and friendly, supportive service is very important to our team, so it s wonderful to know that your experience has been positive so far. We re excited to have you as part of our community and look forward to continuing to make your experience a great one.
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          Current Resident 1394382

          Verified Resident 2025

          4.7

          12/26/2025

          Great place to live from location. Price is a high for Dallas, NC (prices at coast are same as here). Lovin all the residents and some great dog people. Still some ongoing issues for site completion that are being resolved. Town and developer working on solution. Doesn't affect liveability here just can't get project over the finish line

            Property Manager Response

            12/30/2025

            Thank you for taking the time to share your feedback! We re glad to hear you re enjoying the location, the strong sense of community, and the friendly atmosphere especially among our residents and fellow dog lovers. We appreciate your understanding regarding the remaining site completion items. Our team continues to work closely with the town and developer to address these final details, and we re grateful for your patience as we move toward full completion. We re happy to know these items have not impacted your day-to-day living experience and truly value you as part of our community.

            Updated Review

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            Current Resident 1361580

            Verified Resident 2025

            4.8

            12/9/2025

            It took a while to get my apartment open, after selling my home. Communication was not clear as to when we could move in. It was a very hard time, I had to live with friends. Since I'm in my home, it is much better, peaceful,

              Property Manager Response

              12/10/2025

              Thank you for sharing your experience with us. We sincerely apologize for the delays and the difficulty you experienced during your move-in process. Your transition should have been smooth, and we re truly sorry that communication was not as clear as it should have been. We understand how stressful it can be to be without a home during that time, and we appreciate your patience more than you know. We re very glad to hear that now that you re settled in, you re enjoying your home and finding the community peaceful. Your comfort and satisfaction are extremely important to us, and we re committed to ensuring your experience moving forward is nothing short of excellent. If there is ever anything you need, please don t hesitate to reach out we re here for you. Thank you again for being part of the River Rock community. Warm regards, River Rock at Dallas Management Team
              Review Author Icon

              Current Resident 1369952

              Verified Resident 2025

              5.0

              9/18/2025

              We just took possession of the unit on August 27 and received our household good on September 1. Still un packing. Have not had any maintenace requirements. However, I have not been contacted about the the house door from the garage that ihas a big dent in midded of the door.

                Property Manager Response

                10/12/2025

                Thank you for taking the time to share your feedback and welcome to your new home! We're so glad to hear that your move-in went smoothly and that you haven't had any maintenance needs so far. We do apologize that you haven't been contacted yet regarding the dented garage door our team will review this right away and ensure it's addressed promptly. Please don't hesitate to reach out to the leasing office or submit a maintenance request so we can coordinate the repair as soon as possible. We appreciate you bringing this to our attention and hope you're settling in comfortably!

                Updated Review

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                Current Resident 1361587

                Verified Resident 2025

                4.0

                8/31/2025

                River Rock is clean, quiet and well maintained. The staff members are all capable, professional, knowledgeable and pleasant. I wish I was allowed to install better locks, in order to enhance my security. The installed locks are simple and easily defeatable.

                  Property Manager Response

                  10/12/2025

                  Thank you so much for sharing your kind words about River Rock at Dallas! We're thrilled to hear that you're enjoying the community and that our team has made a positive impression. We truly appreciate your feedback regarding the locks residents safety and peace of mind are very important to us. Our team will review your concern to see what options may be available within our community standards and local regulations. Please don't hesitate to reach out to the office so we can discuss this further and explore a solution that helps you feel even more secure at home.
                  Review Author Icon

                  Current Resident 1354216

                  Verified Resident 2025

                  5.0

                  7/31/2025

                  We are really enjoying this community. we have only been here a few days, but we would love to see an access to the Walmart beside the community so that we don't have to get out on the busy road as it can be challenging turning left out of the complex.

                    Property Manager Response

                    10/12/2025

                    Thank you so much for your feedback and for choosing to make River Rock at Dallas your new home! We're so happy to hear that you're already enjoying the community. We completely understand how helpful an access point to Walmart would be and truly appreciate you sharing this great suggestion. While that type of access is currently outside of our control, we'll be sure to pass your feedback along to the appropriate contacts for future consideration. We're so glad to have you here and look forward to making your experience at River Rock a wonderful one!

                    Updated Review

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                    Current Resident 1348930

                    Verified Resident 2025

                    5.0

                    7/17/2025

                    I am very happy to be here this is a wonderful and welcoming community everything is beautiful clean quiet everything that I was looking for I could not ask for anymore I believe that this is a place to be if you just want to get away from everything but have everything around you, Just the quietness of the place is very welcoming.

                      Property Manager Response

                      7/17/2025

                      Thank you for your glowing review! We're thrilled to hear you're so happy with our community and that it s everything you were looking for a beautiful, clean, and quiet retreat with all the conveniences nearby. Your kind words truly warm our hearts, and we re honored to provide such a welcoming escape for you. We look forward to continuing to make your experience special!
                      Review Author Icon

                      Current Resident 1348928

                      Verified Resident 2025

                      4.0

                      7/9/2025

                      At this time I am unable to give a complimentary review and recommendation regarding the community due to the on going issues with the USPS and Utilities. There has been NO follow up from the local level and I have gone to the next level to try and resolve these two remaining issues. After talking with Maintenance (Gary), we have determined that the extremely low water pressure in the showers are a result of the “water saver” shower heads. I replaced one shower head and the other shower head is on order. In my opinion, this issue has been/will be resolved once the second shower head is installed. The grounds are a work in progress but the lake/pond AND the Dog Park are “under construction”. Lots of dirt, dust and mud when it rains. As far as the grounds/upkeep, the plants are too close together and the plants/bushes have “black spot”—which I mentioned but nothing was done by the lawn maintenance people. I went to Southern States with pictures and I bought something to spray on the plants to rid/prevent black spot. The location is great. Right across from the Citizens Resource Center and park that has several lakes for fishing, Walking trails, water splash park for children, etc. we are before the Neighborhood Walmart, close to Food Lion and Ingles Market. Also several restaurants are located close to the community—maybe a 5 minute drive. Great location overall. As far as safety we are still “new” and I don’t feel a rating can be issued at this time. I do feel safe here but we still have construction traffic in/out and new people moving in so in my opinion “we are still too new” to determine a true safety rating.

                        Property Manager Response

                        7/10/2025

                        Thank you for taking the time to share your feedback about our community. We truly appreciate your insights, as they help us identify areas for improvement and ensure we re providing the best possible living experience for our residents. We re sorry to hear about the challenges you ve faced with USPS and utilities, and we understand how frustrating it can be to not have these issues resolved promptly. We are actively working to address these concerns. We re glad to hear that the low water pressure issue in the showers is on its way to being resolved with the replacement of the non water-saving showerheads. We re delighted to hear that you appreciate the community s excellent location near the Citizens Resource Center, park, and local shopping and dining options. Your feedback is invaluable, and we re committed to addressing your concerns promptly. Please don t hesitate to reach out to us directly at the leasing office so we can work together to resolve any outstanding issues. We look forward to improving your experience and earning your recommendation in the future.

                        Floor Plans & Pricing

                        2 Bedrooms

                        Meander

                        2 Beds, 2 Baths | 1,354 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        3 Bedrooms

                        Cascade

                        5 Available Units

                        3 Beds, 2 Baths | 1,433 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        Disclaimer: Special, prices and availabilities subject to change.

                        epIQ Ratings

                        What is epIQ?

                        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                        epIQ Report Card

                        In partnership with SatisFacts™

                        Community epIQ Grade

                        A
                        A

                        Renter Ratings

                        A

                        Review Ratings (from 11 reviews)

                        Noise

                        4.9

                        Grounds

                        4.2

                        Safety

                        4.5

                        Office Staff

                        4.8

                        Maintenance

                        4.9

                        Neighborhood

                        4.5

                        Survey Scores N/A

                        Review Count

                        A

                        Number of reviews in the past 365 days

                        11

                        Manager’s Review Engagement

                        A+

                        Percentage of reviews responded to

                        100.00%

                        Manager’s Review Reply Time

                        B

                        Average time to respond to reviews

                        13.64 days

                        Features & Amenities

                        Laundry
                        • In-Unit Washer
                        Parking
                        • Ev Super Charge Pre-Wire
                        Pets
                        • Cats Allowed
                          Pet Limit: 2
                          Less Info
                          More Info
                        • Dogs Allowed
                          Pet Limit: 2
                          Less Info
                          More Info
                        Other
                        • Additional Storage
                        • Air Conditioning
                        • Concierge
                        • Covered Porch or Patio
                        • DishWasher
                        • Heat
                        • On-Site Maintenance
                        • Premium Bathrooms
                        • Premium Flooring
                        • Premium Lighting Fixtures
                        • Private Covered Entry
                        • Refrigerator
                        • Resort Style Living
                        • Single Story Floor Plans
                        • Stainless Steel Appliances
                        • Walk In Closets
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                        Leasing

                        River Rock at Dallas, a River Rock Easy Living Community in Dallas, NC, brings effortless living to a scenic 21-acre setting just minutes from downtown Dallas and a short drive from uptown Charlotte. Our brand-new two- and three-bedroom ranch-style homes offer modern interiors, attached garages, and a pet-friendly atmosphere-plus access to nature trails and green spaces. Experience the ease and comfort of maintenance-free living at River Rock at Dallas.
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                        Office Hours

                        • Sunday: Closed
                        • Monday - Friday: 09:00 AM - 06:00 PM
                        • Saturday: 10:00 AM - 05:00 PM
                        This community is managed by

                        Greystar

                        A-
                        A-
                        Communities
                        3816

                        Questions & Answers (0)

                        Frequently Asked

                        How is River Rock at Dallas Rated?
                        Based on 17 number of votes by renters, River Rock at Dallas is currently rated 4.6 out of 5 stars.
                        How satisfied are residents with the upkeep and overall appearance of the grounds at River Rock at Dallas?
                        River Rock at Dallas is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                        How effective was the maintenance team when resolving your problem?
                        River Rock at Dallas is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                        What are noise levels like at River Rock at Dallas?
                        River Rock at Dallas is rated 4.9 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                        How safe is River Rock at Dallas?
                        River Rock at Dallas is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                        How satisfied are residents with the neighborhood?
                        River Rock at Dallas is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                        How satisfied are residents with the staff at River Rock at Dallas?
                        River Rock at Dallas is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                        How often does management engage with reviews?
                        Managers have responded to 100% of their community reviews in the past year.
                        How quickly does management engage with reviews?
                        Managers have replied within 13.64 days to their community reviews in the past year.
                        Who manages River Rock at Dallas?
                        Greystar
                        What is the pet policy at River Rock at Dallas?
                        Cats Allowed
                        Pet Limit: 2
                        Dogs Allowed
                        Pet Limit: 2
                        What types of floor plans are available?
                        2 Beds, 2 Baths
                        3 Beds, 2 Baths

                        Contact Property

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                        Beds

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                        Baths

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                        Under New Management

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                        River Rock at Dallas is a 1,354 - 1,433 sq. ft. apartment in Dallas in zip code 28117. This community has a 2 - 3 Beds, 2 Baths Nearby cities include Gastonia, Bessemer City, Stanley, Cramerton, Belmont, Mount Holly, Kings Mountain, Lincolnton, Cherryville, Clover, Denver, Lake Wylie, and Huntersville.