I'll start by saying that I felt conned upon leaving Madison Hunters Glen, and I don't want anyone else to have to feel that way. It is my opinion that this apartment complex is overpriced, understaffed, and questionably managed at best. I was a resident for just over two years, and in that time, I had no doors on my kitchen or bathroom cabinets despite multiple promises of having them installed. What did come with the apartment gradually fell apart during my stay. The maintenance staff -- which I can only assume endured constant turnover -- changed my 90-day air filter three times that I'm aware of in that two-year span. Once during this period, an email promising residents upgrades like accent walls and updated faucets was issued, but they didn't even have anyone there capable of putting doors on my cabinets. The property itself -- and the adjacent shopping complex -- was frequented by Raleigh Police. I came home what seemed like once a week to flashing blue lights, at least twice associated with my neighbors. I experienced all of these problems in a very meager, 712-782 square-foot apartment. And Madison Hunters Glen solved them by raising my rent substantially over that two-year span. To add insult to injury, I didn’t receive my security deposit -- which I might add was short -- until nearly three months to the day after I moved out. I won't even go into the poor communication that transpired during this ordeal. The terms of my lease expired at midnight on October 26. I had all of my belongings moved out before then. I turned my keys in after work on October 27. I got a check on January 23; it was shortchanged. I'd hoped my experience wasn't indicative of a larger problem at the corporate level. However, when I called a corporate representative, who I felt was rude and unhelpful, she told me that I hadn’t moved out until October 28 and that the deduction was for two prorated days. I have proof to the contrary. Essentially, their mistake -- an avoidable mistake in a long line of avoidable mistakes -- cost me money. This is beyond unacceptable, and no good renter should be subject to it. The moral of the story is this: Raleigh is a great area to be, and there are hundreds of better places to live. My advice would be to avoid this one at all costs.
