Review History for Verified Resident 227496

Wakefield Glen


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Resident 227496

Verified Resident 2015 - 2016

3/31/2016

This is beautiful place to stay with horrible management and disgusting tenants who completely disregard the doggy stations, which provides them free trash stations to discard their dog waste. Management seems more concerned with trash valet fines than fining those who allow their pets to defecate at the apartment entrance. Dog feces are more present than cars. It is such a beautiful place to live, and conveniently located. This particular complex does not allow you to utilize the grievance process and management engages in very immature behavior when confronted. For this price, I would advise you to search further. If management was replaced, I'm sure this complex has the potential to be a five star complex.
    Manager

    7/20/2016

    Wakefield Glen
    Thank you for your review of our community. We love our pets here at Wakefield Glen, but not necessarily what they leave behind. We rely on residents to pick up after their pets, but unfortunately that doesn't always happen. We will have maintenance watch the problem and act accordingly. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. I would like to address your specific concerns and strongly encourage you to contact us at 919-570-1199 or [email protected]. I look forward to speaking with you soon. Stephanie Rodriguez Community Manager

    Review 155 out of 344

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