Thanks for bringing this concern to our attention. It is our goal to address all resident concerns in a timely manner, unfortunately in some situations we are not able to resolve the situation immediate since there is an investigation process that takes place to locate all possible causes for your discomfort. The investigation process does normally take a couple of days to gather all information, once all information has been collected we are then able to address the specific concern that has been brought to our attention in the leasing office. Our ultimate goal is to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 919-570-1199 or
[email protected] so that I can speak with you about specific concern. Thanks again!
Wakefield Glen Management