Norman Ridge Townhomes
A
A
Award Winner
8435 Jane Drive, Terrell, NC 28682

4.6

(97 Reviews & Surveys)
$2,013/mo

Reviews

4.6 rating

46 total reviews

(

44 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Current Resident 1413154

Verified Resident 2025 - 2026

3.7

3/30/2026

It's been nice, very quiet and the neighbors are friendly. It's a great step up from an apartment. The walls also seem to be pretty sound proof since we rarely hear our neighbors. Maintenance is also fast to respond.

    Review Author Icon

    Current Resident 1405876

    Verified Resident 2024 - 2026

    5.0

    2/20/2026

    I've really enjoyed living here! The community is peaceful, the property is well maintained, and the staff has always been helpful and responsive when needed. It's in a convenient location and overall has been a comfortable place to call home. I would definitely recommend it!

      Updated Review

      Review Author Icon

      Current Resident 1402056

      Verified Resident 2025 - 2026

      4.5

      2/11/2026

      Great community, love my new home and would recommend it to anyone. The location is great and the ammenties are too. Top notch service. Todd has been great to work with in getting in my brand new home.

        Property Manager Response

        2/14/2026

        We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
        Review Author Icon

        Current Resident 1394860

        Verified Resident 2025

        5.0

        12/28/2025

        Individuals were super knowledgeable, kind, and welcoming when I moved into the space. They helped pick the right unit for me and my needs. Provide information promptly and have several ways to submit or find information necessary.

          Property Manager Response

          1/1/2026

          We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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          Current Resident 1393643

          Verified Resident 2025

          3.8

          12/21/2025

          The customer service here is great, I think all I would say it to walk through the unit before moving in to make sure everything is clean and up to your standards. Everyone has been so kind and willing to resolve problems.

            Property Manager Response

            12/24/2025

            Thank you for sharing your experience and for the kind words about our team. We re glad to hear you ve had positive interactions and that concerns have been addressed quickly. If there s ever anything we can assist with, please feel free to reach out.
            Review Author Icon

            Prospective Resident 1392270

            Verified ProspectVisited 2025

            5.0

            12/15/2025

            The rental agent was very professional and very helpful in all my questions.Being answered on my questions was very helpful. I could not have asked for a better experience.Thank you for your time and patience

              Property Manager Response

              12/17/2025

              Hello, we are so pleased you enjoyed your visit to Norman Ridge Townhomes! Please don't hesitate to reach out if there's anything additional we can do for you.

              Updated Review

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              Current Resident 1366653

              Verified Resident 2025

              5.0

              9/29/2025

              I have nothing negative to say it has been great from the beginning and the home and community are well maintained and quiet. The staff have been helpful from the moment we looked at the place. The Maintence was quick and got the job done the day after submitting.

                Property Manager Response

                10/1/2025

                Thank you for the wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                Updated Review

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                Current Resident 1260414

                Verified Resident 2023 - 2025

                5.0

                9/15/2025

                It nice quiet community. The staff is always friendly. The maintenance team is always their the next day yo fix the issue. We really enjoy staying at norman ridge and hope to stay for year to come. Thanks

                  Property Manager Response

                  9/16/2025

                  Thank you for your kind words! We are so glad to hear that you have had a positive experience living at Norman Ridge. Our team takes great pride in providing excellent service to our residents. We can't wait to continue serving you in the years to come. Thank you for choosing Norman Ridge as your home.

                  Updated Review

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                  Current Resident 1262726

                  Verified Resident 2024 - 2025

                  3.8

                  8/21/2025

                  My experience at Norman Ridge has been great. The community is quiet and peaceful. The leasing staff is accommodating. Maintenance is swift and reliable. I've enjoyed my time here. It's a great place to live

                    Property Manager Response

                    9/6/2025

                    Thank you for taking the time to leave a positive review of Norman Ridge. We are delighted to hear that you have enjoyed living in our community and have found our staff to be accommodating and our maintenance team to be reliable. We appreciate your kind words and hope to continue exceeding your expectations. Thank you for choosing Norman Ridge as your home.
                    Review Author Icon

                    Current Resident 1348274

                    Verified Resident 2025

                    2.8

                    7/6/2025

                    The townhome was not ready at move-in. We moved in July 2nd after paying all necessary amounts 2 days before. We were in talks with our leasing agent days before so it was known what home we were going into at what needed to be done to have it ready. At move in, there was a spider infestation, the home was not cleaned, the guest bath tub faucet was loose, the ice maker needed to be fixed (we fixed it), the townhome had scuffed paint showing need for repainting, the garage light bulb needed replacing, and a light switch was halfway popping out of the wall. Because it was July 2nd, we were forced to wait over the July 4th weekend for any kind of fix. My wife had a poor experience with a maintenance worker who told her, "I guess something you'll just have to live with." They had it easy with me. My company paid for my move and we needed a place to stay. My job tends to move me around. I've stayed at some great places. This one is not off to a good start and I'm interested to see how they can instill my confidence after all of this. I did receive an email that tried to passively explain why things were the way they were and that someone would be out Monday and Tuesday to fix a few things, but no one has addressed how my wife has been treated.

                    Property Manager Response

                    7/9/2025

                    We re sorry your move-in experience didn t meet expectations. We ve reached out to you directly and are actively working to resolve the concerns you shared. We appreciate your feedback and are committed to making things right.
                    Review Author Icon

                    Prospective Resident 1344890

                    Verified ProspectVisited 2025

                    5.0

                    6/22/2025

                    Norman Ridge Townhones caught our eyes as we were driving through Mooresville - Terrell. We were on our way to look at another community but loved that there was a leasing office right out front! Tod greeted us and showed us two floorplans and told us all about the amenities NRT offers! We were sold? we immediately went and applied for a townhome of our own! We would be beyond blessed to be able to live here! Absolutely beautiful and in the greatest location in all of NC!

                      Property Manager Response

                      7/6/2025

                      Thank you for choosing Norman Ridge Townhomes! We are thrilled that you were impressed by our community and amenities. We can't wait to have you as our newest residents and make your living experience with us truly special. Welcome home!
                      Review Author Icon

                      Current Resident 1340004

                      Verified Resident 2025

                      4.8

                      6/4/2025

                      Very helpful, answered my questions and if they didnt have an answer for me right then, they got back to me with in a day or two. Unit was clean and ready for move in. Nice area so far with no problems.

                        Property Manager Response

                        6/9/2025

                        Hi, thank you for taking the time to leave a review for us at Norman Ridge Townhomes. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
                        Review Author Icon

                        Current Resident 1335348

                        Verified Resident 2025

                        5.0

                        5/11/2025

                        Staff if very attentive and caring. Building is extremely quiet. The technology is very helpful. The app makes everything easy to monitor and control when away from home. The property manager Todd is great and maintenance is fast and thorough.

                          Property Manager Response

                          5/13/2025

                          Thank you for taking the time to let us know how we did. We're so glad that we were able to go above and beyond your expectations!
                          Review Author Icon

                          Prospective Resident 645809

                          ProspectVisited 2025

                          1.0

                          2/10/2025

                          Check out my cousins little family boutique ???? @ The communication of this property management was not attentive. I put in an application they said the only part was the finances by not much and they would try to see what they could do to get me approved since it wasn’t by much. I offered to pay two security deposits management said they would work on it and give me a call back by the end of the day this was the answer for 3 days straight. Closed over the weekend I’m calling again and now it’s no one is answering nor returning my calls. I’ve worked in real estate and this is not how you go about effectively communicating.

                            Property Manager Response

                            2/12/2025

                            Anonymous, we regret to hear that you had this experience with us. Here at Norman Ridge Townhomes, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (828) 293-8221 or gmckee@rkwresidential.com to discuss ways we can better serve you in the future.
                            Review Author Icon

                            chambers_hazel1990@yahoo.ca

                            Resident 2023 - 2024

                            5.0

                            1/30/2025

                            I stayed here a little over a year and really enjoyed my home. Spacious floor plan with a garage and great amenities. Very quiet neighborhood, safe for kids, home has security built in the system. Gabrielle made my experience in my home wonderful. She was able to handle any issues promptly, and I never had to wait too long for a response. I wish I could take her with me to other properties to show them how to be an office manager. Overall five stars to the community and 10 to Gabrielle!

                              Property Manager Response

                              2/25/2025

                              Chambers_hazel1990@yahoo.ca, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
                              Review Author Icon

                              Prospective Resident 1303594

                              Verified ProspectVisited 2024

                              5.0

                              12/18/2024

                              My experience was amazing, I would love to live in this community. I'm concerned I went through a bad breakup. However this community and the homes are beautiful and spacious. It's close to stores and shops.

                                Property Manager Response

                                12/19/2024

                                Hi Vernicia, thanks for your praise and kind comments about our team! I am happy to hear your positive comments about Norman Ridge Townhomes! We're glad to hear Gabrielle delivered such a great experience. If there's anything further, we can do for you, we are happy to help!

                                Updated Review

                                Review Author Icon

                                Current Resident 852788

                                Verified Resident 2024

                                4.3

                                8/30/2024

                                Management team is excellent. Nice house floor plan. High quality service team. Landscaping is well maintained. Neighborhood is quiet. Very nice to have many pets and children in the neighborhood. This location is excellent due to proximity to Lincolnton, Denver, Sherrills Ford, Mooresville and Maiden.

                                  Property Manager Response

                                  2/25/2025

                                  Verified Resident 852788, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Norman Ridge Townhomes!
                                  Review Author Icon

                                  Current Resident 1271640

                                  Verified Resident 2024

                                  5.0

                                  8/11/2024

                                  In this community everything is great. Molly Soden is very professional in her job. When you come for the first time to ask for information and finish the leasing process, it is very easy. The place is very quiet, the neighbors are very nice. The maintenance man is very professional in his job, very friendly. I recommend coming to live here. Dejo la rese?a tambi?n en espa?ol En esta comunidad todo es genial. Molly Soden es muy profesional en su trabajo. Cuando vienes por primera vez a pedir informaci?n y terminar el proceso de arrendamiento es muy f?cil. El lugar es muy tranquilo, los vecinos son muy amables. El hombre de mantenimiento es muy profesional en su trabajo, muy amable. Recomiendo venir a vivir aqu?.!!!!!

                                    Property Manager Response

                                    2/25/2025

                                    Hello Verified Resident 1271640, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
                                    Review Author Icon

                                    Current Resident 1264130

                                    Verified Resident 2024

                                    5.0

                                    7/30/2024

                                    The community has been Extremely welcoming. Though I been here a short amount of time all issues have been addressed and/or fixed within 24 hours. Staff is extremely helpful in all need/wants I may have.

                                      Property Manager Response

                                      2/25/2025

                                      Verified Resident 1264130, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 1211423

                                      Verified Resident 2023 - 2024

                                      5.0

                                      7/2/2024

                                      Great safe experience with this community neighbors are nice office management are great, overall just a good neighborhood to live in also can't forget out how well they care for our dogs and take care of their property to keep it clean

                                        Property Manager Response

                                        7/10/2024

                                        We greatly appreciate your positive review about your recent experience with us! -Amber Weisgerber

                                        Updated Review

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                                        Current Resident 1236812

                                        Verified Resident 2024

                                        3.5

                                        5/14/2024

                                        The community is in a great location. It's near a lot of great restaurants and great shopping. There are events and lake activities on Lake Norman right here in the area too. The community is safe for kids and the neighbors are friendly

                                          Property Manager Response

                                          5/16/2024

                                          Thank you for your rating! Please let us know of any areas you feel that we can improve in!
                                          Review Author Icon

                                          Prospective Resident 1249121

                                          Verified ProspectVisited 2024

                                          5.0

                                          5/5/2024

                                          This community has been a pleasure to be apart of. It is placed in prime location. The community is quiet, clean, and spacious. The staff are also amazing to work with. No complaints!!! Nice amenities

                                            Property Manager Response

                                            2/25/2025

                                            Verified Prospect 1249121, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                            Review Author Icon

                                            Current Resident 1246416

                                            Verified Resident 2024

                                            4.5

                                            4/23/2024

                                            Community is very nice and quiet. Homes are very spacious and when compared to apartment living at roughly the same cost especially when you factor the garage and yard that each unit has. Overall very satisfied.

                                              Property Manager Response

                                              2/25/2025

                                              Hi Verified Resident 1246416, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
                                              Review Author Icon

                                              Current Resident 1238637

                                              Verified Resident 2023 - 2024

                                              5.0

                                              3/27/2024

                                              So far everything has been quiet. The neighbors that I have met have been very nice. The staff in the office has been nothing except spectacular. Anything that I have needed they have been able to find me the answers, they are always pleasant and helpful and great to work has been an easy place to make a home.

                                                Property Manager Response

                                                3/27/2024

                                                Thank you for sharing your feedback with us. We are delighted to learn about your positive experience with our community. Please consider leaving us a 5-star review on Google to help others discover the excellence we strive for. We eagerly anticipate the opportunity to consistently surpass your expectations in the future! -Amber Weisgerber
                                                Review Author Icon

                                                Current Resident 891356

                                                Verified Resident 2024

                                                5.0

                                                3/3/2024

                                                For the most part it was a smooth transition and the employees there are very nice and cooperative. My place was ready to move in and I was good to go! I am very happy with how all things went and look forward to my stay!

                                                  Property Manager Response

                                                  3/18/2024

                                                  Thank you for sharing your feedback with us. We are delighted to learn about your positive experience with our community. Please consider leaving us a 5-star review on Google to help others discover the excellence we strive for. We eagerly anticipate the opportunity to consistently surpass your expectations in the future! -Misty Haskins

                                                  Floor Plans & Pricing

                                                  3 Bedrooms

                                                  3 Beds, 2.5 Baths

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 13 reviews)

                                                  Noise

                                                  4.6

                                                  Grounds

                                                  4.0

                                                  Safety

                                                  4.6

                                                  Office Staff

                                                  4.6

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.6

                                                  Survey Scores (from 51 surveys)

                                                  Post-Tour Survey

                                                  4.8

                                                  Move-In Survey

                                                  3.6

                                                  Maintenance & Support Survey

                                                  4.9

                                                  Lease Renewal Survey

                                                  4.1

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  13

                                                  Manager’s Review Engagement

                                                  A-

                                                  Percentage of reviews responded to

                                                  84.62%

                                                  Manager’s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  7.31 days

                                                  Features & Amenities

                                                  Other
                                                  • Balcony or Deck
                                                  • Cat-Friendly Community
                                                  • Large Dog Friendly
                                                  • On-site Personnel
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                                                  This community is managed by

                                                  RKW Residential

                                                  A-
                                                  A-
                                                  Communities
                                                  105

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Norman Ridge Townhomes Rated?
                                                  Based on 97 number of votes by renters, Norman Ridge Townhomes is currently rated 4.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Norman Ridge Townhomes?
                                                  Norman Ridge Townhomes is rated 4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Norman Ridge Townhomes is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Norman Ridge Townhomes?
                                                  Norman Ridge Townhomes is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Norman Ridge Townhomes?
                                                  Norman Ridge Townhomes is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Norman Ridge Townhomes is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Norman Ridge Townhomes?
                                                  Norman Ridge Townhomes is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 84.62% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 7.31 days to their community reviews in the past year.
                                                  Who manages Norman Ridge Townhomes?
                                                  RKW Residential
                                                  What is the pet policy at Norman Ridge Townhomes?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  3 Beds, 2.5 Baths

                                                  Contact Property

                                                  Norman Ridge Townhomes

                                                  March 2026

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                                                  Baths

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                                                  Under New Management

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                                                  Norman Ridge Townhomes is an apartment in Terrell in zip code 28682. This community has a 3 Beds, 2.5 Baths, and is for rent for $2,013. Nearby cities include Sherrills Ford, Mooresville, Troutman, Davidson, Denver, Cornelius, Huntersville, Claremont, Newton, Statesville, Conover, Stanley, and Lincolnton.