Review History for anonymous

Hi Subhash, I'm sorry that it didn't work out, with your move to Boulder Park. We are not a smoke free community, and we can only hope that if this is an important aspect of your new home, that you would have inquired when you leased the apartment and we could have confirmed for you immediately, that we are not a smoke free community. (We do not allow residents to smoke in common areas, and they must be at least 30 feet from all buildings, including walkways and entryways. But, residents are allowed to smoke within their apartment homes). We had truly thought that we had found the perfect apartment home for you, but we couldn't show it to you until the current occupants had moved out. This apartment will have new carpet and as we discussed, it was occupied by non-smokers for the past 3 years. And, this apartment would also accommodate your dog. We were not deceptive in any way. When you leased the apartment on October 1st, it was explained that we do offer a 48-hour cancellation policy. If you cancel after 48-hours, you do forfeit the $500.00 holding deposit. You cancelled on October 9th, which was well beyond the 48-hour cancellation period. We did not have you sign a lease agreement yet, and we did not keep your security deposit, as that had not even been paid to us yet. Again, I'm sorry that your move to Boulder Park did not work out, but I feel that we have acted well within the guidelines that were explained to you, when you originally leased the apartment. We wish you the best of luck, and hope that you were able to find a new home that works for your family. Thank you, Kelly Blake, Property Manager