Review History for sharetche

Boulder Park Apartments


Review Author Icon

sharetche

Resident ā€¢ 2015 - 2016

7/16/2016

I strongly recommend against renting at Boulder Park Apartments: units are old, smell, hot water is not reliable, management are terrible people, and you can find much better places nearby. Do NOT sign the security deposit contract unless you've actually seen YOUR unit, and have agreed on the lease terms. Once you've submitted the security deposit they OWN you, so make sure you know what you are getting into. I didn't have a chance to visit the place beforehand. I signed a lease for unit 632 (The Jackson), which according to the blueprints had 5 windows in the living room (I even paid extra because my unit supposedly had "extra sunlight"). I ended up with a unit that had only 2 windows in the living room. Here is what they sold me: https://postimg.org/image/82v3ozdq9/ Here is a picture of my living room: https://postimg.org/image/up5xih9nb/ To make matters worse my unit smelled like curry. I had to spend my first week cleaning cabinets and kitchen over and over to get rid of the smell. Also, don't expect to have reliable hot water. Some days, water temperature cycled between ice cold and fire hot, making it IMPOSSIBLE to take a shower. Other times hot water didn't work altogether. Unfortunately, the company I was working for in Nashua went bankrupt 4 months after I had signed my lease. I landed a new job on the West Coast and had to find a way to break the rental contract. They didn't work with me to find a solution. Management didn't allow me to sublet. I proposed bringing in a new customer that would had signed a new lease for my unit, but they didn't approve it. In the end I had to get a bank loan and pay over 4k up front in fines (exactly what I needed when the company I was working for was going bankrupt). Positive points: the view was not terrible
Manager

7/19/2016

Boulder Park Apartments
Hi Santiago, I'm sorry that your experience with us, wasn't as positive as we would have all liked. I remember your situation, but I did look through your file today, just to see what we could have done differently. We don't differentiate between one bedrooms with a bay window, and one bedrooms without a bay window. Because of this, we don't charge extra for those that have them. We do try and sell it as extra wall space for your furniture if you don't have a bay window and extra sunlight if you do. There are positives to both designs. You did express your concern about the smell of cooking spices in your apartment, the day you arrived. In reviewing your email communications with our office, we immediately offered to show you another apartment. You declined that offer and explained that you had left the windows open over night and the odor seemed to be gone. I'm sorry if that wasn't the case, had we known, we would have done more to help you out. The same with the hot water. Each apartment has it's own individual hot water tank, if we had known that you were experiencing an issue with yours, we could have sent a member of our maintenance team over to fix the hot water tank. We have a great team in place at Boulder Park, but we really need communication from our resident's in order for us to take care of issues or concerns for them. And, I am sorry about the cost of the early lease termination. We do offer the option of paying until the apartment is re-rented or, paying a lease termination fee. You made the choice to go with the second option, which can often be the less expensive choice. I hope the move to California has worked out well for you,and I wish you well. Thank you, Kelly Blake, Property Manager

Review 482 out of 765

Share This Review

Contact Property

Boulder Park Apartments

October 2024

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review