Hello, and thanks for the feedback! We appreciate the positive rating. We understand that longer elevator wait times can be frustrating. Unfortunately, from time to time we do have unexpected elevator service disruptions. When this happens, we contact our service provider as fast as we can to restore service quickly. Regarding your hallway, we appreciate you bringing this to our attention so that we can continue to improve our residents’ experience. Please contact us at 201.239.9000 or email
[email protected] so we can further discuss. Thanks again!