There's been problems after problems. Our oven wasn't working. Our dishwasher was broken. The washing machine was dirty. It's been over a month and we still don't have a working dryer. This is unacceptable for the rent charged in the unit. The oven had plastic lights installed and our apartment still smells like smoke since we turned it on 3 weeks back. The management wouldn't even give a courtesy rent credit for these inconveniences.
One of the biggest reasons we pay a lot more and picked this building was in unit washer dryer. But that's basically useless when the dryer doesn't work.
Manager
12/10/2021
The Boulevard Collection
We appreciate you taking the time to give us feedback. While our team strives to give residents unbeatable service in a prompt manner, we see that we've missed the mark with you after hearing about these unresolved maintenance issues. Whenever it's best for you, we'd appreciate a moment of your time to talk about these matters in person. Please give us a call.
1 Previous Review
Previous Review
Resident 969533
Verified Resident • 2021
11/9/2021
Slightly more expensive than neighboring apartments. But its justified based on how clean the building is and all the various amenities it provides.
But at this price point I would expect remotes for ACs and the blinds. Maybe they would consider in the next round of renovations.
Manager
11/9/2021
The Boulevard Collection
Thank you for the suggestion. If you wish to discuss this, please reach out to us when you have a moment. We're always looking for ways to improve.