4 rating
259 total reviews
(
Verified
)
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Updated Review
Resident 1176412
Verified Resident • 2022 - 2024
10/10/2024
Living at Entrada Pointe has been a very pleasant experience for us. Other than a couple of minor noise issues with some other tenants (that was quickly resolved by management) everything has been great!
Resident 1274965
Verified Resident • 2023 - 2024
8/26/2024
I have really like how quiet but yet exciting people around this apartment complex. I like how everything is in close reach food/ store/ activities to do. I also love how friendly management and the service team is you guys are great!
8/27/2024
Resident 1269142
Verified Resident • 2024
8/5/2024
My experience has been a blast due to the friendly neighbors I have and the staff that work here are super helpful and friendly and it was easy to apply for an apartment and easy to move into and love the pool area just sad that it closes at 9pm so I hardly spend time at the pool because i get off work at 11pm
8/6/2024
Resident 1267040
Verified Resident • 2023 - 2024
8/4/2024
So far it's been good, management has been a big help in certain situations and they are very caring. I don't talk to any neighbors but over all everyone is respectful. Maintenance has been a big help too
8/7/2024
Updated Review
Resident 829639
Verified Resident • 2020 - 2024
8/4/2024
Thank you for all that is done to help my stay be comfortable, welcoming and safe. I love being here. I appreciate the friendly professional staff family. I’m being blessed with the ground level apartment with a patio where I can grow my flowers.
8/6/2024
Resident 1265242
Verified Resident • 2024
8/3/2024
Been 40 years since I lived in an apt. Aside from people above me making walking noises, the complex is quiet. Met security guard at laundry one night at 9pm, while waiting on dryer. He said I needed to get to laundry prior to 7p to get done by 9p. Wish laundry was open earlier. Many times I get off work late, then have to go to laundry in town.
8/7/2024
Updated Review
Resident 803913
Verified Resident • 2019 - 2024
5/1/2024
My experience has been generally good. It is quiet for the most part, the staff and maintenance folks are helpful and friendly. One complaint I have; however, is that rent usually increases every year but that money does not seem to be re-invested in the complex. Stucco is falling off, paint is faded and peeling, concrete stair steps are cracked and need to be replaced and so forth. Just having a little re-investment would make the experience here much better.
5/3/2024
Resident 1244814
Verified Resident • 2024
4/16/2024
Excellent service thank you very much for your prompt service, we are very happy for your quick attention, I got a response that same day when I told the person in the office…. They checked the bathroom extractor and it worked
4/19/2024
Resident 1244396
Verified Resident • 2024
4/15/2024
This is a great place to stay nice neighbors everyone is nice the apartment complex is very nice I love it here I wouldn't change it for nun nice BBQ grill to grill on the area is super clean mountain view
4/19/2024
Resident 1238909
Verified Resident • 2024
3/28/2024
All the staff was very friendly and welcoming. I could tell they wanted us to live there. There was a nice personal connection when talking to the staff. Furthermore, the appartment is very spacious, nice and is a wonderful place to live. :)
4/19/2024
anonymous
Resident • 2009 - 2024
2/27/2024
Entrada Pointe Review
Stephanie is helpful, proficient and kind. I have been here for several years and she has the best staff. I hope they all stay here. They take care of everything that is asked of them and are always happy to help.
3/1/2024
Resident 1226400
Verified Resident • 2024
2/14/2024
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2/17/2024
Resident 1226117
Verified Resident • 2022 - 2024
2/13/2024
The appliances are old and noisy and apartment needs updating, front door is old and doesn’t seal properly. Too much gap around door seal. Oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
Resident 1218733
Verified Resident • 2018 - 2024
1/20/2024
I first started renting here in 2018 - moved away in 2022 due to increased rent rates & eventually moved back due to location. I am in a neighborhood I'm familiar with - close to family, stores, restaurants, etc. Management & Maintenance are always friendly & helpful - it's a quiet community w/good neighbors.
1/23/2024
Resident 1218692
Verified Resident • 2024
1/20/2024
So far it’s been great. Quiet community. The issue with the garbage disposal was fixed in a timely manner. I love the quietness of the place. Everyone seems to mind their own business. No loud music or partying.
1/23/2024
Resident 1206237
Verified Resident • 2023
12/8/2023
Bob the maintenance guy is awesome and very efficient in completing a task. The office staff has been very helpful and communicative as well, especially Stephanie. I haven’t met her yet but speaking with her over the phone and via email has been a friendly encounter.
12/27/2023
Resident 1204331
Verified Resident • 2023
12/3/2023
Wonderful and very helpful staff.. all my concerns were addressed in a timely manner. This place is very quiet and it’s easy to get lost in relaxation, light a candle and grab a blanket and make some tea. :))
12/7/2023
Updated Review
Resident 1158484
Verified Resident • 2023
11/21/2023
Great community and staff. Staff communicates very well. Very courteous and professional. Neighbors are friendly and not troublesome. Great location close to everything. Other places where I've rented they didn't fix what was wrong or show any care for their tenants. Entrada pointe goes above and beyond.
11/30/2023
Resident 1187641
Verified Resident • 2023
10/7/2023
Bob is the best maintenance worker I have had to deal with. He makes sure the job is done quick and correct and always is great with my emotional support pet. Thank you for always being great maintenance
10/12/2023
Resident 1187630
Verified Resident • 2019 - 2023
10/7/2023
Electrical system is outdated and not up to handle even the average needs of 2023, garbage disposal cannot handle normal garbage, no recycling, dishwasher is plumbed weirdly with 1/2 of kitchen sink and can get excess water and mold so I only use 1/2 of my sink and dishwasher not at all. People don't stay long here, I do and what do I get ? My rent jacked up $100 annually, so overall, kinda disillusioned as time goes by, don't need parties, other needless promotional events, need a kitchen that works, electrical system that works
10/12/2023
Updated Review
Resident 1009624
Verified Resident • 2022 - 2023
9/28/2023
We love living here. Our neighbors are nice, staff and maintenance is great and we have not had to worry about anything. Noise is never a problem and there’s always parking. We have been here for about two years now.
10/12/2023
Resident • 2022 - 2023
8/21/2023
Lyle is awesome!
Lyle is the best and knows everything. He fixed my cooler in the 107 degree weather! He is always willing to talk with me too. I appreciate him. Thank you Lyle we are all lucky to have you here. Ken Mansfield.
8/25/2023
anonymous
Resident • 2017 - 2023
8/9/2023
Great staff
Always nice and on time work orders get done super fast he always has a smile on his face he goes above and beyond for all residents treat his staff wonderful apts are very clean due to him and his staff cleaning up every morning
8/19/2023
Resident 1160712
Verified Resident • 2022 - 2023
7/18/2023
Buildings are old and need updates but overall staff are all very friendly and helpful. For the most part it is a quiet and friendly apartment community. Maintenance (Bob) is the best. Not only does he do a good job but he’s fast and friendly. He is truly an asset to their team.
10/12/2023
Updated Review
Resident 1032799
Verified Resident • 2020 - 2023
7/17/2023
Rent is high, and the entire complex is older than dirt. There are more affordable places with more space. The washers and dryers are gross. Other residents do not have a pride in where they live. There’s always garbage and food thrown all over the place and dog poop does not get picked up.
10/12/2023
Studio
Studio, 1 Bath | 408 sq. ft.
$1,080
2 Available Units
See Floor Plan Details
One Bedroom One Bathroom
1 Bed, 1 Bath | 560 sq. ft.
$1,164
1 Available Unit
See Floor Plan Details
Two Bedroom One Bathroom
2 Beds, 1 Bath | 720 sq. ft.
$1,413 - $1,453
3 Available Units
See Floor Plan Details
Two Bedroom Two Bathroom
2 Beds, 2 Baths | 900 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.7
Grounds
3.9
Safety
4.5
Office Staff
4.8
Maintenance
4.7
Neighborhood
4.5
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
17
Manager’s Review Engagement
Percentage of reviews responded to
94.12%
Manager’s Review Reply Time
Average time to respond to reviews
19.12 days
Entrada Pointe Apartments is a 408 - 900 sq. ft. apartment in Rio Rancho in zip code 87124. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,080 - $1,453. Nearby cities include Corrales, Bernalillo, Albuquerque, Los Lunas, Belen, Sante Fe, Santa Fe, and Los Alamos.