Entrada Pointe Apartments
#4,454 #1 #18

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Entrada Pointe Apartments

900 Country Club Drive, Rio Rancho, NM 87124
(259 Reviews)
$1,080 - $1,453/mo

Reviews

4 rating

259 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1176412

Verified Resident 2022 - 2024

10/10/2024

Living at Entrada Pointe has been a very pleasant experience for us. Other than a couple of minor noise issues with some other tenants (that was quickly resolved by management) everything has been great!

    Review Author Icon

    Resident 1274965

    Verified Resident 2023 - 2024

    8/26/2024

    I have really like how quiet but yet exciting people around this apartment complex. I like how everything is in close reach food/ store/ activities to do. I also love how friendly management and the service team is you guys are great!

      Manager

      8/27/2024

      Entrada Pointe Apartments
      Thanks for taking the time to give us this amazing review! We appreciate you. Bobbie Martinez Community Manager
      Review Author Icon

      Resident 1269142

      Verified Resident 2024

      8/5/2024

      My experience has been a blast due to the friendly neighbors I have and the staff that work here are super helpful and friendly and it was easy to apply for an apartment and easy to move into and love the pool area just sad that it closes at 9pm so I hardly spend time at the pool because i get off work at 11pm

        Manager

        8/6/2024

        Entrada Pointe Apartments
        Thank you so much for taking the time to let us know how we did. Our team makes it their mission to deliver an excellent experience. Let us know if you ever need any more help! All the best to you. Bobbie Martinez Community manager
        Review Author Icon

        Resident 1267040

        Verified Resident 2023 - 2024

        8/4/2024

        So far it's been good, management has been a big help in certain situations and they are very caring. I don't talk to any neighbors but over all everyone is respectful. Maintenance has been a big help too

          Manager

          8/7/2024

          Entrada Pointe Apartments
          100% satisfaction is our goal! Great to see Entrada Pointe is giving you such a great experience. Please don't hesitate to reach out to us if there's anything more we can do! Bobbie Martinez Community Manager

          Updated Review

          Review Author Icon

          Resident 829639

          Verified Resident 2020 - 2024

          8/4/2024

          Thank you for all that is done to help my stay be comfortable, welcoming and safe. I love being here. I appreciate the friendly professional staff family. I’m being blessed with the ground level apartment with a patio where I can grow my flowers.

            Manager

            8/6/2024

            Entrada Pointe Apartments
            We're are so delighted to hear that you are having such a fantastic experience here at Entrada Pointe! Thank you so much for the great review, we really appreciate you. Bobbie Martinez Community Manager
            Review Author Icon

            Resident 1265242

            Verified Resident 2024

            8/3/2024

            Been 40 years since I lived in an apt. Aside from people above me making walking noises, the complex is quiet. Met security guard at laundry one night at 9pm, while waiting on dryer. He said I needed to get to laundry prior to 7p to get done by 9p. Wish laundry was open earlier. Many times I get off work late, then have to go to laundry in town.

              Manager

              8/7/2024

              Entrada Pointe Apartments
              Reviews like this give us motivation and help us ensure we provide high-quality care. If you every need anything feel free to reach out to us anytime. Bobbie Martinez Community Manager

              Updated Review

              Review Author Icon

              Resident 803913

              Verified Resident 2019 - 2024

              5/1/2024

              My experience has been generally good. It is quiet for the most part, the staff and maintenance folks are helpful and friendly. One complaint I have; however, is that rent usually increases every year but that money does not seem to be re-invested in the complex. Stucco is falling off, paint is faded and peeling, concrete stair steps are cracked and need to be replaced and so forth. Just having a little re-investment would make the experience here much better.

                Manager

                5/3/2024

                Entrada Pointe Apartments
                This is great feedback. We should be seeing some improvements this year. Stucco and paint is one improvement that we are also looking forward to. I appreciate you taking the time to share:) Steph Martinez Community Manager
                Review Author Icon

                Resident 1244814

                Verified Resident 2024

                4/16/2024

                Excellent service thank you very much for your prompt service, we are very happy for your quick attention, I got a response that same day when I told the person in the office…. They checked the bathroom extractor and it worked

                  Manager

                  4/19/2024

                  Entrada Pointe Apartments
                  This is amazing! Thank you so much for taking the time. This makes our day and makes us love what we do even more! Steph Martinez Community Manager
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                  Resident 1244396

                  Verified Resident 2024

                  4/15/2024

                  This is a great place to stay nice neighbors everyone is nice the apartment complex is very nice I love it here I wouldn't change it for nun nice BBQ grill to grill on the area is super clean mountain view

                    Manager

                    4/19/2024

                    Entrada Pointe Apartments
                    Thank you for taking the time. Glad that you love your home and community. Yay BBQ!!! Steph Martinez Community Manager
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                    Resident 1238909

                    Verified Resident 2024

                    3/28/2024

                    All the staff was very friendly and welcoming. I could tell they wanted us to live there. There was a nice personal connection when talking to the staff. Furthermore, the appartment is very spacious, nice and is a wonderful place to live. :)

                      Manager

                      4/19/2024

                      Entrada Pointe Apartments
                      We get so close to our residents. We love them all. We are so happy that you are a part of the community. Steph Martinez Community Manager
                      Review Author Icon

                      anonymous

                      Resident 2009 - 2024

                      2/27/2024

                      Entrada Pointe Review

                      Stephanie is helpful, proficient and kind. I have been here for several years and she has the best staff. I hope they all stay here. They take care of everything that is asked of them and are always happy to help.

                        Manager

                        3/1/2024

                        Entrada Pointe Apartments
                        That is so kind of you. The team here are great people and care about you. We appreciate you taking the time. Steph Martinez Community Manager
                        Review Author Icon

                        Resident 1226400

                        Verified Resident 2024

                        2/14/2024

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                          Manager

                          2/17/2024

                          Entrada Pointe Apartments
                          Hello, I would like to chat about what we can do better. Thank you for taking the time. Steph Martinez Community Manager
                          Review Author Icon

                          Resident 1226117

                          Verified Resident 2022 - 2024

                          2/13/2024

                          The appliances are old and noisy and apartment needs updating, front door is old and doesn’t seal properly. Too much gap around door seal. Oooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

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                            Resident 1218733

                            Verified Resident 2018 - 2024

                            1/20/2024

                            I first started renting here in 2018 - moved away in 2022 due to increased rent rates & eventually moved back due to location. I am in a neighborhood I'm familiar with - close to family, stores, restaurants, etc. Management & Maintenance are always friendly & helpful - it's a quiet community w/good neighbors.

                              Manager

                              1/23/2024

                              Entrada Pointe Apartments
                              I love that you came back home! There is nothing better than the feeling of being home and I am glad that Entrada Pointe is that for you! This made my day:) Steph Martinez Community Manager
                              Review Author Icon

                              Resident 1218692

                              Verified Resident 2024

                              1/20/2024

                              So far it’s been great. Quiet community. The issue with the garbage disposal was fixed in a timely manner. I love the quietness of the place. Everyone seems to mind their own business. No loud music or partying.

                                Manager

                                1/23/2024

                                Entrada Pointe Apartments
                                We are beyond happy that you are enjoying your home! Thank you so much for sharing this! We appreciate you. Steph Martinez Community Manager
                                Review Author Icon

                                Resident 1206237

                                Verified Resident 2023

                                12/8/2023

                                Bob the maintenance guy is awesome and very efficient in completing a task. The office staff has been very helpful and communicative as well, especially Stephanie. I haven’t met her yet but speaking with her over the phone and via email has been a friendly encounter.

                                  Manager

                                  12/27/2023

                                  Entrada Pointe Apartments
                                  Thank you so much for sharing this! We all strive to be make everyone at home here. I really appreciate you making the time. Steph Martinez Community Manager
                                  Review Author Icon

                                  Resident 1204331

                                  Verified Resident 2023

                                  12/3/2023

                                  Wonderful and very helpful staff.. all my concerns were addressed in a timely manner. This place is very quiet and it’s easy to get lost in relaxation, light a candle and grab a blanket and make some tea. :))

                                    Manager

                                    12/7/2023

                                    Entrada Pointe Apartments
                                    This is so wonderful and I love the picture you have put in head. Sounds sooo relaxing!! Thank you for sharing. Steph Martinez Community Manager

                                    Updated Review

                                    Review Author Icon

                                    Resident 1158484

                                    Verified Resident 2023

                                    11/21/2023

                                    Great community and staff. Staff communicates very well. Very courteous and professional. Neighbors are friendly and not troublesome. Great location close to everything. Other places where I've rented they didn't fix what was wrong or show any care for their tenants. Entrada pointe goes above and beyond.

                                      Manager

                                      11/30/2023

                                      Entrada Pointe Apartments
                                      This is the best thing we could ever hear. Thank you so much for this. So happy that you are happy here:) Steph Martinez Community Manager
                                      Review Author Icon

                                      Resident 1187641

                                      Verified Resident 2023

                                      10/7/2023

                                      Bob is the best maintenance worker I have had to deal with. He makes sure the job is done quick and correct and always is great with my emotional support pet. Thank you for always being great maintenance

                                        Manager

                                        10/12/2023

                                        Entrada Pointe Apartments
                                        Awe love this! Thank you for sharing! Steph Martinez Community Manager
                                        Review Author Icon

                                        Resident 1187630

                                        Verified Resident 2019 - 2023

                                        10/7/2023

                                        Electrical system is outdated and not up to handle even the average needs of 2023, garbage disposal cannot handle normal garbage, no recycling, dishwasher is plumbed weirdly with 1/2 of kitchen sink and can get excess water and mold so I only use 1/2 of my sink and dishwasher not at all. People don't stay long here, I do and what do I get ? My rent jacked up $100 annually, so overall, kinda disillusioned as time goes by, don't need parties, other needless promotional events, need a kitchen that works, electrical system that works

                                          Manager

                                          10/12/2023

                                          Entrada Pointe Apartments
                                          Hello, I would love to talk to you more about this. Please call me so I know who you are and what exactly is going on in your home. We want to make sure you are happy and everything is working for you. Stephanie Martinez Community Manager

                                          Updated Review

                                          Review Author Icon

                                          Resident 1009624

                                          Verified Resident 2022 - 2023

                                          9/28/2023

                                          We love living here. Our neighbors are nice, staff and maintenance is great and we have not had to worry about anything. Noise is never a problem and there’s always parking. We have been here for about two years now.

                                            Manager

                                            10/12/2023

                                            Entrada Pointe Apartments
                                            Great feedback! Thank you so much. I love to hear that you are happy in your home. Steph Martinez Community Manager
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                                            Resident 2022 - 2023

                                            8/21/2023

                                            Lyle is awesome!

                                            Lyle is the best and knows everything. He fixed my cooler in the 107 degree weather! He is always willing to talk with me too. I appreciate him. Thank you Lyle we are all lucky to have you here. Ken Mansfield.

                                              Manager

                                              8/25/2023

                                              Entrada Pointe Apartments
                                              Thank you Ken! You are the best! Steph Martinez' Community Manager
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                                              anonymous

                                              Resident 2017 - 2023

                                              8/9/2023

                                              Great staff

                                              Always nice and on time work orders get done super fast he always has a smile on his face he goes above and beyond for all residents treat his staff wonderful apts are very clean due to him and his staff cleaning up every morning

                                                Manager

                                                8/19/2023

                                                Entrada Pointe Apartments
                                                This is so wonderful to see! Thank you so much for sharing:) Steph Martinez Community Manager
                                                Review Author Icon

                                                Resident 1160712

                                                Verified Resident 2022 - 2023

                                                7/18/2023

                                                Buildings are old and need updates but overall staff are all very friendly and helpful. For the most part it is a quiet and friendly apartment community. Maintenance (Bob) is the best. Not only does he do a good job but he’s fast and friendly. He is truly an asset to their team.

                                                  Manager

                                                  10/12/2023

                                                  Entrada Pointe Apartments
                                                  We all agree. Bob is as asset for sure! Looking forward to seeing some updates coming up next year!! Steph Martinez Community Manager Steph Martinez Community Manager

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1032799

                                                  Verified Resident 2020 - 2023

                                                  7/17/2023

                                                  Rent is high, and the entire complex is older than dirt. There are more affordable places with more space. The washers and dryers are gross. Other residents do not have a pride in where they live. There’s always garbage and food thrown all over the place and dog poop does not get picked up.

                                                    Manager

                                                    10/12/2023

                                                    Entrada Pointe Apartments
                                                    Hello, We are pretty well priced for the area outside tax credit properties. If you do see anyone throwing food or littering, please let us know right away so we can take care of it. The guys work really hard to keep the community clean. Steph Martinez Community Manager

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 408 sq. ft.

                                                    $1,080

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    One Bedroom One Bathroom

                                                    1 Bed, 1 Bath | 560 sq. ft.

                                                    $1,164

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom One Bathroom

                                                    2 Beds, 1 Bath | 720 sq. ft.

                                                    $1,413 - $1,453

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bathroom

                                                    2 Beds, 2 Baths | 900 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    3.9

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    17

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.12%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    19.12 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Hookups In Two-Bedroom Floor Plans
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $150. Fee: $350. Rent: $45. Restrictions: pitbull, terriors, staffordshire terriors, dobermans, presa canarios, alaskan malamutes, rottweilers, chows, akitas, wolf hybrids. Pet Limit: 2. Comments: Dogs and Cats Allowed
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                                                    • Dogs Allowed
                                                      Deposit: $150. Fee: $350. Rent: $45. Restrictions: pitbull, terriors, staffordshire terriors, dobermans, presa canarios, alaskan malamutes, rottweilers, chows, akitas, wolf hybrids. Pet Limit: 2. Comments: Dogs and Cats Allowed
                                                      Less Info
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                                                    Other
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Cable or Satellite Ready
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Lounge With Wi-Fi
                                                    • On-Site Maintenance
                                                    • Picnic Area
                                                    • Pool
                                                    • Refrigerator
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
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                                                    Leasing

                                                    Entrada Pointe Apartment Homes offer you a rewarding lifestyle. If you re in the mood for something energetic, lace up your athletic shoes for an invigorating game of racquet ball, play a challenging one-on-one match at our sports courts, or pump up in our exercise and fitness center. Nestled in a prestigious location, Entrada Pointe is conveniently located west of New Mexico State Road 528 and major avenues. We re just minutes from great shopping, restaurants and the Rio Grande River. Visit our leasing team today to learn more about your new home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Entrada Pointe Apartments Rated?
                                                    Based on 259 number of votes by renters, Entrada Pointe Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Entrada Pointe Apartments?
                                                    Entrada Pointe Apartments is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Entrada Pointe Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Entrada Pointe Apartments?
                                                    Entrada Pointe Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Entrada Pointe Apartments?
                                                    Entrada Pointe Apartments is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Entrada Pointe Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Entrada Pointe Apartments?
                                                    Entrada Pointe Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.1176% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 19.12 days to their community reviews in the past year.
                                                    Who manages Entrada Pointe Apartments?
                                                    Greystar
                                                    What is the pet policy at Entrada Pointe Apartments?
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Fee: $350
                                                    Rent: $45
                                                    Restrictions: pitbull, terriors, staffordshire terriors, dobermans, presa canarios, alaskan malamutes, rottweilers, chows, akitas, wolf hybrids
                                                    Pet Limit: 2
                                                    Comments: Dogs and Cats Allowed
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Fee: $350
                                                    Rent: $45
                                                    Restrictions: pitbull, terriors, staffordshire terriors, dobermans, presa canarios, alaskan malamutes, rottweilers, chows, akitas, wolf hybrids
                                                    Pet Limit: 2
                                                    Comments: Dogs and Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    October 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Entrada Pointe Apartments is a 408 - 900 sq. ft. apartment in Rio Rancho in zip code 87124. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,080 - $1,453. Nearby cities include Corrales, Bernalillo, Albuquerque, Los Lunas, Belen, Sante Fe, Santa Fe, and Los Alamos.

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