Was super excited to move in. Everyone was super helpful. Seemed super clean. Once I moved in I noticed the before move in cleaning was barley done. My counters were dirty along with cabinets , my dryer is still not working it gets hot but will not dry the clothes they have looked at it and it is still the same. Going on 2 weeks now. My bathroom shower drain was clogged with the previous residents hair and it was like someone snapped some plastic and never fixed it till i reported it. Like why wasn't this fixed before i moved in. Did they even actually check anything before moving us in. The showers needed wiped. Windows can't be lock they are completely broken. Clearly poor cleaning before moving in. Still waiting to hear from the maintence still says in review. Seems nice at first but be warned not what it seems and clearly they do not check everything before we moved in or even did anything at all. Plus there is never any parking once it hits noon
Manager
6/22/2023
Colonial Grand at Desert Vista
Hi, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, Colonial Grand at Desert Vista