D
D
Award Winner
550 West 45th Street, New York, NY 10036

4.6

(49 Reviews & Surveys)

Reviews

4.6 rating

7 total reviews

(

0 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 276995

Resident 2010 - 2025

3.2

9/10/2025

Beware or be sorry

Gotham Organization is one of the more corrupt landlords in the city. Nice properties but they come with mid-lease rent increases, coercive tactics including threats of eviction if the tenant doesn't agree to sign illegal riders, failure to abide by Rent Stabilization Law, refusal to provide copy of counter-signed leases, and on and on. This management is a nightmare and is embroiled in countless regulatory complaints and lawsuits. Basically the management is not talented enough to compete with the big boys like Related Companies, so they cheat tenants in order to make themselves look like a success. Beware or be sorry.

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    Current Resident 370535

    Resident 2020 - 2021

    2.3

    3/20/2021

    Nice amenities but you must pay extra $60 to get an access. Awful management treats a resident like an enemy. The front desk staff are friendly and competent. Many residents are young, hardly see seniors or kids. Lots of dogs - with many awful owners who allow their dogs to pee on the wall by the entrance, or not picking up poops.

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      dylanjames328

      Resident 2020

      5.0

      12/13/2020

      My wife and I have been living at Gotham West for a year now. We loved our first GW apartment, a beautiful 1 bedroom with full view of the Hudson River, and had a terrific experience transferring to a 2 bedroom unit within GW just last week. Michael from the Leasing Office was incredibly competent, positive, and efficient in helping us secure this apartment. We were on a tight timeline due to complications with moving our grand piano and Michael helped us finalize our lease transfer in record speed, and with utmost professionalism! We are grateful to Michael and others on the Leasing Office staff; Krystal and Yvonne were also extremely helpful. We were impressed that Michael, Krystal, and Yvonne were so attentive to our needs and requests while grappling with the stressful and dangerous reality of working face-to-face with people during a pandemic. Aside from our terrific experience with Michael and the Leasing Office, we have also enjoyed a kind and courteous staff (especially Mitch from the Front Desk!), exceptionally clean pet-friendly building, and a homey yet vibrant neighborhood with many small businesses and great food options.

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        mwbeauty

        Resident 2014 - 2017

        3.7

        1/16/2017

        The property itself is really nice, lounge beautiful , top terrance amazing in the summer, but the NOISE from the Hudson Terrace club pounding base sounds almost every night AND weekend unbearable. Building can do nothing about it and we should complain to the local community board. Zoning here allows these clubs and noise to go without montoring. 311 calls no help either. The noise from the UPS depot trucks at all hours of the night is even worse from all the backing up trucks.

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          Prospective Resident 454871

          ProspectVisited 2016

          5.0

          10/31/2016

          Just signed our lease! -------------- make this easy and made my wife and I feel informed and welcomed. Appreciate all they did. Very different experience from the initial call set up with the other agent ----------. They would be wise to ditch her, awful attitude. -----------

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            JS1958

            Resident 2014 - 2015

            4.8

            6/7/2015

            I love this place. The quality of the interiors is excellent, with top end appliances. The management respond quickly and efficiently to any problems (and those problems are minimal). There are terrific events in the building and with associated companies. Yes, you hear stuff from outside, but this is central NY, and I am fine with traffic, having lived in big cities all my life. My only complaint has been noisy dogs in neighbouring apartments that owners leave by themselves all day. I have never heard anyone else. Management moved me to another apartment, but there should be stricter controls over people who do not hire people to look after their noisy pets.

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            Current Resident 422769

            Resident 2014 - 2015

            2.5

            5/20/2015

            We were very excited to move into this new building. Unfortunately, Rose Associates took over the management of the building shortly after we moved in and the level of customer service hit rock bottom. In this luxury building they charge significantly (up to $75 depending on the time of day) to let you in your apartment if you forget your key... mind you, for that price, they don't escort you to the apartment, they just had you the key and you have to bring it right back. Also, while the apartments look nice, the construction and materials used were pretty shoddy. When you move out, they keep half your deposit to fix the cheap things that fall apart during normal wear and tear, with no explanation. We paid to move when our lease was up after just one year. One final note, you can hear everything from outside, particularly the traffic noise leading into the Lincoln Tunnel during rush hour.

              epIQ Ratings

              What is epIQ?

              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

              epIQ Report Card

              In partnership with SatisFacts™

              Community epIQ Grade

              D
              D

              Renter Ratings

              A

              Review Ratings (from 1 reviews)

              Noise

              3.0

              Grounds

              5.0

              Safety

              1.0

              Office Staff

              1.0

              Maintenance

              5.0

              Neighborhood

              4.0

              Survey Scores (from 42 surveys)

              Move-In Survey

              4.9

              Lease Renewal Survey

              4.2

              Review Count

              F

              Number of reviews in the past 365 days

              1

              Manager’s Review Engagement

              F

              Percentage of reviews responded to

              0.00%

              Manager’s Review Reply Time

              F

              Average time to respond to reviews

              N/A

              Features & Amenities

              Laundry
              • Laundry Facilities
              • Washer/Dryer
              Parking
              • Garage
              • Parking
              Other
              • Air Conditioning
              • Balcony/Deck
              • Cat Friendly
              • Community Center
              • Controlled Access
              • Dishwasher
              • Elevator
              • Fitness Center
              • Hardwood Floors
              • Large Dog Friendly
              • On-site Personnel
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              Leasing

              Come home to Gotham West an enclave of artisanal living in one of Manhattan s most highly indemand hubs Perfectly situated to provide access to both hopping Hell s Kitchen NYC and the beautiful Hudson River Park Gotham West features a cozy neighborhoodwithinaneighborhood feel and makes for a warm welcoming home in the heart of a major metropolis
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              This community is managed by

              Gotham

              C-
              C-
              Communities
              10

              Questions & Answers (1)

              Anonymous
              Asked on: 03/19/2018
              Q: Are there surveillance cameras on site?

              Frequently Asked

              How is Gotham West Rated?
              Based on 49 number of votes by renters, Gotham West is currently rated 4.6 out of 5 stars.
              How satisfied are residents with the upkeep and overall appearance of the grounds at Gotham West?
              Gotham West is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
              How effective was the maintenance team when resolving your problem?
              Gotham West is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
              What are noise levels like at Gotham West?
              Gotham West is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
              How safe is Gotham West?
              Safety: Gotham West is rated 1 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
              How satisfied are residents with the neighborhood?
              Gotham West is rated 4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
              How satisfied are residents with the staff at Gotham West?
              Staff: Gotham West is rated 1 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
              Who manages Gotham West?
              Gotham
              What is the pet policy at Gotham West?
              No pet policy available

              Check Availability

              Gotham West

              April 2026

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              Beds

              0

              Baths

              0

              Under New Management

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              Gotham West is an apartment in New York in zip code 10036. This community has a 0 Bed, 0 Bath Nearby cities include Manhattan, Mount Morris, Long Island City, Queens, West New York, Weehawken, Guttenberg, Gridley, Astoria, North Bergen, Union City, Sunnyside, and Hoboken.

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