The Haven

Resident 1281357

Verified Resident • 2022 - 2024

I would recommend the haven it has been a good experience living here! Would recommend for staff, maintenance, and location. They are fast at getting things done from my experience so far. I have no issues living here so far.

Resident 1269531

Verified Resident • 2023 - 2024

my only gripe with the community is that I was charged $500+ dollars for my emotional support animal while I was waiting for my paperwork to arrive, but a week later there was a “pet amnesty day” that allowed others in violation of the lease to come register their pets with no penalty. I’m considering a lawsuit.

Resident 1218081

Verified Resident • 2022 - 2024

No, I would not recommend living in the Haven Apartments, due to the unprofessional apartment manager they have on site named Sarah. Sarah is very unprofessional and does not need to be an apartment manager. She needs retraining in her customer service skills.

anonymous

Resident • 2021 - 2023

Bad experience

Resident 1174495

Verified Resident • 2021 - 2023

Love the quiet, small complex atmosphere. Staff is super helpful and friendly. Good amenities and events for residents. Love having the dog park for my dog and covered parking is a plus. It’s nice to be downtown but not have to deal with parking garages or high rises.

Resident 1118068

Verified Resident • 2022 - 2023

The apartment style is very nice, love having two master bathrooms, old appliances are functioning okay and finishing do not keep the apartment well insulated. Management can be hard to reach, and unexpected fees are routinely added to our bills without communication from management.

Resident 777432

Verified Resident • 2019 - 2022

Living in the haven was a good experience for me. It was my first time renting in the USA. I have learned so much about the system and the process of renting. The appartment complex by himself is well located in the city. It pretty quiet and welcoming place. Honestly, I feel home at the haven.

Resident 1034713

Verified Resident • 2021 - 2022

The upkeep of the grounds is subpar, at best. The pool looks disgusting outside of the couple months they maintain it, and usually appears dark green. The hot tub is meant to be available year round but its rarely maintained and basically unusable for most of the year as well. As for safety, sure there are multiple layers of gates. But probably the biggest problem with this apartment is deliveries can never get in. You need a special buzzer to open the gates so if you order food, fedex, ups, or amazon, someone has to go outside to the front gate and open it for them. I would guess 25% of my deliveries actually make it to the front door of my unit without my involvement and thats usually because someone else getting a package opens the gate first. Its also not been a very quiet community simply because the fire that happened before we moved in has led to construction noises constantly for months and months on a near daily basis. There's also massive construction going on right around the corner, so not exactly quiet.

Resident 988393

Verified Resident • 2020 - 2021

Ive lived here for about two years and have really grown to love it. The new management is AMAZING and so considerate. Theyve used the time were going through w covid to build the cutest little hangout it spot and rebuild the gym and everything is coming together! Cute little community to be apart of

Resident 985761

Verified Resident • 2021

These apartments are ok. However I wouldve much rather paid more in rent then to have reasonable rent and the problems that I had with this apartment. Its definitely not what I expected and I was very disappointed.

Resident 978662

Verified Resident • 2016 - 2021

We are completing our 5th year this month. Downtown is growing; the parks, museums provide great entertainment. Living at The Haven is easy access to all of the downtown activities. The new owners are making great improvements to the grounds & it will be a beautiful place to call home soon.

Resident 936358

Verified Resident • 2021

I feel right at home here at The Haven! Beautiful, quiet complex with super spacious apartments. Move-in was painless (besides the actual moving part, of course). And I love that there are gates for the parking lot and for the walk-in entrance to the apartments, I feel very safe. Love my spot at The Haven!

anonymous

Resident • 2020 - 2021

The Haven has a great location and very fair pricing compared to the surrounding area. They would have the occasional food truck come in, which was pretty nice. I never had any real issues with the management except for their office staff not being in the office during working hours, even after calling to ensure that they would be available. During my lease the maintenance for community amenities like the pool and dog park was unfortunately subpar and off-putting. There was a substantial period of time where the complex's pool was filled with green algae. Not only was this a huge eye sore, but this was also during peak pool season. Additionally, the premises was almost always littered with dog poop. There were a few dog poop bag receptacles but these were not in convenient locations. I'm not even sure having more would have helped because the worst area was the dog park where the bags were easily accessible.

Resident 896303

Verified Resident • 2019 - 2021

You do NOT want my experience to be shared. However if we have to call again regarding this issue (maybe 4 times already total) or are not adequately responded to by other means... and if ceiling gap and cleanup and old heater is not taken care of satisfactorily, I will be happy to post my own comments on media forums as well as contact the owners or management leaders.

anonymous

Resident • 2018 - 2020

This place has gone downhill despite the "improvements" that were made. The property management company that took over says they're committed to making this a better place to live, but their focus is on the facade, such as a dog park or planting fescue grass and landscaping outside the entrance and not resident safety. A new gate system was installed that hasn't worked at all. The gates remain open for anyone to come in. Lights in the corridors and staircases have been out for over a year and they haven't done anything to fix it. I tripped going down the stairs because it was so dark. Again, on the facade, this complex might look nice, but beyond that it's nothing special. Look at other downtown complexes for better treatment of residents. I am glad I moved out.

Resident 795666

Verified Resident • 2020

We have mostly enjoyed living at The Haven. The things we would say haven't met our expectations I believe are some growing pains. For example the gate code is old and needs to be changed, but management said they are looking into it , but as of yet do not have a solution. The pool has been closed for like 2 weeks because the pump is old and keeps having problems, things like this.

Ron_D525

Resident • 2020

Experience here has been great. Love the complex and community. Staff as well as other tenants are very friendly and welcoming. Apartment layouts are spacious and well designed. Great value for the costs and much more affordable than other places in the area.

Resident 788962

Verified Resident • 2020

Overall very satisfied with my apartment home. Im so happy to have plenty of space for when my family visits from Texas. The community is my favorite. Excited for all the new things coming to The Haven!

Resident 784120

Verified Resident • 2020

I believe That the Haven moving forward will improve the property and keep their tenants happy . I do like the improvements they made on the dog park .I would like to see a working sprinkler system and enhanced landscaping. A updated secure access for the four pedestrian gates would be great since two out of the four are not working .

anonymous

Resident • 2020

My wife and I lived here for 7 months. We had a great experience with the apartment itself and the staff. The facility is in a great location and it would be hard to find the same quality apartment for the price. We would move in again if we were ever back in Oklahoma City.

anonymous

prospective • Visited 2020

This is a great location to live at no matter what you love about OKC. The pool is always very maintained. The floor plans are open concept living and the bedrooms are huge. The property staff is very sweet and friendly. Highly recommended!

Nataliap1

prospective • Visited 2016

I called and made an appointment to come check out this complex. I thought the lady on the phone was really nice, and flexible. The complex was kept really nice and clean. I loved the pool area and the grill. That is something I would use in the summer. We saw some residents while walking around, they were friendly. I also drove by this place in the evening and it was pretty quiet. I have been to other complexes in other areas of downtown and the noise level was higher. The location has good walkability too.

Pulliamc01

Resident • 2016

I've tried for 2 weeks to get to see the apartments and grounds. No one has returned phone calls or responded to emails. Doesn't look well for their customer service