Riverwalk Apartments
#7,653 #11 #75

What is epIQ?

Riverwalk Apartments

470 Alexander Loop, Eugene, OR 97401
(82 Reviews)
$1,236 - $6,005/mo

Move-In Specials

We're offering our best rates of the year right now! Browse our floorplans and our friendly leasing team will help you find your ideal home today.

Reviews

4.2 rating

82 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2024

10/9/2024

Easy and so helpful!!!

Cailin and Lawrence were amazing!! They were so helpful in getting me moved in ASAP and helping with everything they could. Made us immediately feel at home and taken care of! Lawrence has the kindest soul and truly made this an enjoyable experience. He is efficient, sensationally knowledgeable of the process, and a joy to work with!! So happy to call riverwalk my new home!!

    Review Author Icon

    Resident 1279230

    Verified Resident ā€¢ 2024

    9/12/2024

    With the exception of constant harassment from my developmentally disabled neighbor, its good. Now i have to move again because guys like me never get any help. Thats why im fed up with people. I wish things would have been different. Ive been very patient, enduring the antagonism and stupid voice changing amplifier thing for months. I have family that lives here in eugene. I grew up here. If someone comes to retaliate for me saying something just know this, nobody EVER knows what a man is capable of until hes pushed to the brink. Oh, i think im quite far from any "brink", but, then again, ive never been there so it could be a short trip

      Updated Review

      Review Author Icon

      Resident 1206219

      Verified Resident ā€¢ 2021 - 2024

      9/11/2024

      Enchanting location near Delta Ponds, with accessible bike paths to the river and 5 minutes from downtown. It is a peaceful, modern apartment community where nature and upscale living meetĆ¢ā‚¬ā€well-maintained by a courteous team.

        Review Author Icon

        Resident 1276381

        Verified Resident ā€¢ 2021 - 2024

        9/1/2024

        Overall good with the exception of a few unprofessional rude office employees. The office staff seems to be untrained and the onsite manager is nonexistent. Having a office employee tell you that they can do whatever they want with regard to leasing shows lack of training.

          Review Author Icon

          Resident 1267009

          Verified Resident ā€¢ 2023 - 2024

          8/4/2024

          I am a single person living in the studio with a dog. I think the space is enough for one person, although you have to be a little creative. The walls and ceiling could be more insulated. I feel safe and I like the location. Prices are high everywhere, but I can barely afford the studio and I have a full time salary job. The apartment has a lot of nice qualities, but unless two people are splitting the cost of a one bedroom, I just don't see how it is affordable to the average person.

            Manager

            9/26/2024

            Riverwalk Apartments
            Thanks for taking the time to give us this feedback! We appreciate you. Please let us know if there's anything else we can do for you. We're more than happy to help!
            Review Author Icon

            Resident 1266485

            Verified Resident ā€¢ 2024

            8/4/2024

            It is a very nice place, I love the natural lighting and the loft space in the townhomes. The kitchen layout is not my favorite but it's not a deal breaker. The management staff are total sweethearts. The maintenance crew is very nice but they don't seem to be thorough or there is miscommunication from my work order, to the managers, to them.

              Manager

              9/26/2024

              Riverwalk Apartments
              Thanks so much for letting us know about your experience with Riverwalk. We appreciate you taking the time to leave us your feedback. We will certainly have a team meeting about bettering our communication. If you have any additional concerns, you are always more than welcome to reach out to our property manager at [email protected].
              Review Author Icon

              Resident 1266457

              Verified Resident ā€¢ 2024

              8/4/2024

              This could be my forever home. Much of that feeling is because of the staff. Tichelle, Cailin, Tyler, and Austin make me feel welcome and like I am not a nuisance which I know I have been so far. The apartment and surrounding nature is perfect.

                Manager

                9/26/2024

                Riverwalk Apartments
                You're our first priority! We're happy our team members went Beyond Expectations for you here at Riverwalk. We'll be sure to share your compliments with the team!
                Review Author Icon

                Resident 1247330

                Verified Resident ā€¢ 2022 - 2024

                4/27/2024

                xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                  Review Author Icon

                  Resident 1242627

                  Verified Resident ā€¢ 2024

                  4/9/2024

                  Riverwalk community is pleasant, convenient and veryserene. I enjoy walking all around the nearby Delta Pond trails. Management and staff have truly been excellent. I appreciate the secure unit and storage unit, and other amenities like bike storage room and EV charging stations.

                    Updated Review

                    Review Author Icon

                    Resident 1039475

                    Verified Resident ā€¢ 2020 - 2024

                    4/8/2024

                    The neighborhood is great. It is quiet and I have never felt unsafe. No break ins that I am aware of. Maintenance is not to be desired as things are not maintained or cleaned on a regular basis and not maintained to most residents standards.

                      Review Author Icon

                      Resident 1238874

                      Verified Resident ā€¢ 2024

                      3/28/2024

                      I am very happy in this community, very respectful and friendly:) Please watch out for the Wildlife!! there are alot of new arrivals in the community, wildlife babies and more people out walking Slow Down!

                        Review Author Icon

                        Resident 1238855

                        Verified Resident ā€¢ 2022 - 2024

                        3/28/2024

                        Overall, living at Riverwalk has be a good experience. Most maintenance requests get resolved relatively quickly. But for some reason they, as a multi-billion dollar company (Greystar), are unable to figure out how to replace the lightbulbs in the stairwells. After 15 maintenance requests for the same issue, they still can't figure it out. The work orders just keep getting closed and marked as work completed when no work at all was done. This is unfortunate, because there are so many other good things about living at Riverwalk.

                          Review Author Icon

                          Resident 1235161

                          Verified Resident ā€¢ 2023 - 2024

                          3/15/2024

                          My experience at this community has been frustrating. In early December our HVAC units stopped heating our unit and we reported it immediately to maintenance. The maintenance team determined that the unit needed to be replaced and have spent the last four months trying to get a new unit from a verified vendor leaving us without heating for the last four months.

                            Updated Review

                            Review Author Icon

                            Resident 1069525

                            Verified Resident ā€¢ 2020 - 2024

                            2/26/2024

                            We are very pleased with our community here at Riverwalk. From the office staff to maintenance to housekeeping. Everyone is very dedicated to making sure that our experience is top notch and comfortable.

                              Manager

                              9/25/2024

                              Riverwalk Apartments
                              Verified Resident 1069525 - 100% satisfaction is our goal! Great to see Riverwalk gave you such a great experience. Thank you so much - hope you have a fantastic day!

                              Updated Review

                              Review Author Icon

                              Resident 1211693

                              Verified Resident ā€¢ 2023 - 2024

                              2/10/2024

                              Gary is an amazing maintenance person. Please give him kudos. Ernesto is always very nice effective and friendly and Jasmine has been absolutely consistently professional and amazing and very helpful and every single issue that Iā€™ve had to bring to her.

                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2023 - 2024

                                1/15/2024

                                RiverWalk one ??

                                Beautiful place to live, A very confusing and inconsistent untimely managment. Iā€™m waiting for them to realize that because they took a break lease out of my paycheck for January one, when I had not broken the lease. I didnā€™t mind paying the break lease penalty, but that was only if I was able to move to an upstairs apartment, which I have successfully done but I hadnā€™t even been approved yet (even though Iā€™ve already lived here for three months) but worth the bs I had to deal with. Not to mention the overdraft fees that they caused me when they took that money out. as a business, I think itā€™s very important that people recognize that they are the business if theyā€™re being paid by the business, which in this case is Greystar. my first night living here, someone had parked behind me, and I kindly waved them to move so that I can get into my spot. This led to him spray painting on my parking spot. The word ā€œ----ā€œ and thatā€™s sort of how bad itā€™s been in a general sum up, I appreciate and love my place but yā€™all gotta do better. Right now theā€¦Ā See More>
                                  Manager

                                  2/27/2024

                                  Riverwalk Apartments
                                  Thanks for taking the time to give us this feedback! We appreciate it. Please let us know if there is anything else we can do for you; we are more than happy to help.
                                  Review Author Icon

                                  Resident 1206935

                                  Verified Resident ā€¢ 2023

                                  12/10/2023

                                  The staff is pretty awesome, and the construction of the buildings seems to be done very well from what I can see, I do see buildings for a living. The area is perfect for taking advantage of the bike trails and shopping mall. Great place.

                                    Manager

                                    2/27/2024

                                    Riverwalk Apartments
                                    Hi - you're our first priority! We're glad to hear that you have had a pleasant experience with the team at Riverwalk, and that you are enjoying the area. Thank you so much - hope you have a fantastic day!
                                    Review Author Icon

                                    Resident 1198971

                                    Verified Resident ā€¢ 2023

                                    11/13/2023

                                    I have lived here for only a few weeks and have had any request promptly answered by maintenance and love my apartment home! Itā€™s quiet and I have beautiful views all around. The best part is the leasing staff, they truly care and you can tell!

                                      Manager

                                      2/27/2024

                                      Riverwalk Apartments
                                      Your review about Riverwalk made our day! Thanks so much for taking the time to write. It's our pleasure to assist! Let us know if anything else comes up, and take care.
                                      Review Author Icon

                                      Resident 1196138

                                      Verified Resident ā€¢ 2017 - 2023

                                      11/5/2023

                                      Quiet neighborhood close to a beautiful Riverwalk. Neighbors are friendly! The gym provided is one of the best perks! Lots of equipment and a nice pool too. Kids and dogs are roaming the place, everyone is welcome here! Love my daily walks around the neighborhood.

                                        Manager

                                        2/27/2024

                                        Riverwalk Apartments
                                        Verified Resident 1196138, we are so pleased you enjoyed your time at Riverwalk! Thank you for leaving us a review. We always appreciate the feedback! Have a wonderful week.
                                        Review Author Icon

                                        Resident 1178684

                                        Verified Resident ā€¢ 2022 - 2023

                                        9/9/2023

                                        Riverwalk is in a great area. Itā€™s quiet and has walking trails for exercise. Everything I need is close to the neighborhood. I hope that the apartments being built at the end of the street donā€™t impact our nice community in a negative way.

                                          Manager

                                          9/22/2023

                                          Riverwalk Apartments
                                          Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                          Review Author Icon

                                          Resident 1175904

                                          Verified Resident ā€¢ 2014 - 2023

                                          9/1/2023

                                          I have lived here since it opened in 2014. I have gone through changes of 3 owners and numerous managements and staff. Complex has deteriorated over time and rents have skyrocketed. However, I love the location and my apartment so I have remained.

                                            Manager

                                            9/22/2023

                                            Riverwalk Apartments
                                            Verified Resident 1175904, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                            Review Author Icon

                                            Resident 1174932

                                            Verified Resident ā€¢ 2021 - 2023

                                            8/29/2023

                                            Very calm, quiet and clean. It is very close to the mall and other grocery stores so it is very convenient to live here. The ponds across the street and the river in the back offer some really nice views and a nice, quick walk around the block.

                                              Manager

                                              9/22/2023

                                              Riverwalk Apartments
                                              Verified Resident 1174932, we are so happy to read such a great review about Riverwalk! We are always more than happy to assist you if anything else comes up. Take care!
                                              Review Author Icon

                                              Resident 1164065

                                              Verified Resident ā€¢ 2014 - 2023

                                              7/28/2023

                                              The building is A paper. It is safe and cleaner than most. The layout and design are great. The new crew is doing a good job. The amenities are top notch. You and your pets will be happy here. It is peaceful and a stone's throw to the beautiful ponds. It is the best location, by fire department, medical services, and the mall.

                                                Manager

                                                8/24/2023

                                                Riverwalk Apartments
                                                Verified Resident 1164065, it's experiences like yours that really keep us motivated! We are very happy to have provided you with such a positive experience. We hope to see you soon!
                                                Review Author Icon

                                                Resident 1162586

                                                Verified Resident ā€¢ 2022 - 2023

                                                7/24/2023

                                                All staff are friendly, as well as neighbors. We feel safe living here. We didn't hear any fireworks over July 4th holiday. There seems to be a range of ages of people who live here from college kids (haven't heard any parties), to retired folks. Is handicap accessible except for the doors to get into building.

                                                  Manager

                                                  8/24/2023

                                                  Riverwalk Apartments
                                                  Hi Verified Resident 1162586, we are very happy to have provided you with such a positive experience! We hope you have a great day.
                                                  Review Author Icon

                                                  Resident 1142272

                                                  Verified Resident ā€¢ 2023

                                                  5/19/2023

                                                  Excellent! I have had a great time here. My dog enjoys it very much also. The grounds are exceptionally too. Any issues I have had was taken care very promptly and personally. I cannot wait until the pool and BBQ are open.

                                                    Manager

                                                    5/29/2023

                                                    Riverwalk Apartments
                                                    We appreciate your positive review about your experience with us! The BBQ area is open year-round, and the seasonal pool will be opening shortly! Please reach out to the office if you have any questions. We are happy to assist.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    Studio, 1 Bath | 486 sq. ft.

                                                    $1,236 - $2,593

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1bed 1bath

                                                    1 Bed, 1 Bath | 602 - 655 sq. ft.

                                                    $1,411 - $2,144

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 bed 2 bath

                                                    2 Beds, 2 Baths | 867 sq. ft.

                                                    $1,923 - $2,430

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 bed 2 bath townhouse

                                                    2 Beds, 2 Baths | 1,161 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 bed 3 bath townhouse

                                                    3 Beds, 3 Baths | 1,985 sq. ft.

                                                    $2,972 - $6,005

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.2

                                                    Maintenance

                                                    3.9

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    19

                                                    Managerā€™s Review Engagement

                                                    C-

                                                    Percentage of reviews responded to

                                                    42.11%

                                                    Managerā€™s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    114.63 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $400. Rent: $30. Restrictions: Rottweiler, Doberman Pinscher, Pit Bull Terrier | Staffordshire Terrier, Chow, Presa Canarias, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $400. Rent: $30
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Large Windows
                                                    • On-Site Maintenance
                                                    • Parcel Locker
                                                    • Plank Flooring
                                                    • Pool
                                                    • Spacious Storage
                                                    • Stainless Steel Appliances
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Nestled in the outskirts of Downtown Eugene, our community is the perfect balance between peaceful and well-connected. The nearby Delta Ponds City Park and Willamette River provide a tranquil vibe for the whole area that helps you relax instantly. When its time for work or play, all you have to do is hop on Delta Highway and choose your destination. It only takes 10 minutes to get to Valley River Center, The Cuthbert Amphitheater, Owen Rose Garden, as well as the reputable University of Oregon.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3471

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    How is Riverwalk Apartments Rated?
                                                    Based on 82 number of votes by renters, Riverwalk Apartments is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Riverwalk Apartments?
                                                    Riverwalk Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Riverwalk Apartments is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Riverwalk Apartments?
                                                    Riverwalk Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Riverwalk Apartments?
                                                    Riverwalk Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Riverwalk Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Riverwalk Apartments?
                                                    Riverwalk Apartments is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 42.1053% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 114.63 days to their community reviews in the past year.
                                                    Who manages Riverwalk Apartments?
                                                    Greystar
                                                    What is the pet policy at Riverwalk Apartments?
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Rent: $30
                                                    Restrictions: Rottweiler, Doberman Pinscher, Pit Bull Terrier | Staffordshire Terrier, Chow, Presa Canarias, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof.
                                                    Cats Allowed
                                                    Deposit: $400
                                                    Rent: $30
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    We're offering our best rates of the year right now! Browse our floorplans and our friendly leasing team will help you find your ideal home today.

                                                    Contact Property

                                                    October 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Riverwalk Apartments is a 486 - 1,985 sq. ft. apartment in Eugene in zip code 97401. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,236 - $6,005. Nearby cities include Lowell, Springfield, Creswell, Junction City, Veneta, Harrisburg, Cottage Grove, Sweet Home, Lebanon, Philomath, Corvallis, Oakridge, and Albany.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.