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Museum Place Apartments

#7,929 #32 #77

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Museum Place Apartments

1030 Southwest Jefferson Street, Portland, OR 97201

(109 Reviews)

$1,458 - $3,111/mo

Move-In Specials

Get Up to 2 Months Free When You Apply Today!

Reviews

3.8 rating

109 total reviews

(

Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Rating

Resident 812284

Verified Resident • 2020

9/6/2020

Penthouse units are really awesome if you can get one. Great layout, great design. You share one wall with the unit next to you and it is a bathroom wall. The views are great. Coolest apartment I've ever leased.

Manager

10/12/2020

Museum Place Apartments

We are happy to hear that you love the Penthouse! We are here to help and want you to have the best living experience here at Museum Place. Please reach out to me directly on how we can improve our office and maintenance team ratings. Thanks again for the great review!

Updated Review

Resident 799800

Verified Resident • 2015 - 2020

8/4/2020

Management here continues to disappoint me. How can an apartment manager be onsite only one day a week?! Is she the manager of other apartments as well? When I first moved in here, the manager and assistant manager were here from 10am to 6pm, Monday-Friday. A far, far cry from where we are now.

Manager

8/21/2020

Museum Place Apartments

Hello, Due to social distancing our office is too small to have all of us there everyday. We are working staggered shifts/remotely. I can be reached any time during the normal week hours via phone or email if you need assistance. Please feel free to email me at [email protected] or stop by the office. Thank for taking the time to give us a review.

1 Previous

6/18/2016

Resident 778914

Verified Resident • 2019 - 2020

6/12/2020

Over all I have enjoyed my time so far living at museum place apartments. I Enjoy using the community room and the gym. The package pickup system however can be faulty at times. The machine has numerous times not let me know there has been a package inside

Manager

8/21/2020

Museum Place Apartments

Thank you for the good review. We recently had the lockers serviced to ensure we are in good working order. Please let us know if you need assistance. Thank you!

Resident 740954

Verified Resident • 2008 - 2020

2/1/2020

I love the location, my neighbors, my apartment, my view, the Community Room and rooftop terrace, of course Hussein, as I mentioned, and Safeway downstairs but I go not like Greystar, our management company. Since they took over several years ago, communication has gone downhill from the office. It is not the personnel in the office although with each new team that comes in, usually a couple of changes each year, there is less and less. There is very little training for each transition and we often do not know the names of those in the office or who is here when. Or if the office will actually be open regular office hours. Employees are spread thin and often work on at least two properties at one time. Last week the leasing agent told me that he had worked at 15 different properties in three weeks. How can that be efficient ? It's not, it's just cheapness on Greystar's part. I continue to live here because moving is a hassle and there are many positives (listed in my first sentence).......however, should I make a move, it will not be to a building… See More>

Resident 739002

Verified Resident • 2020

1/25/2020

My "experience" was a life changing ordeal. The staff lied to us and strung us along for 2.5 months, causing us to be homeless. There is absolutely no excuse for this and no one took any responsibility.i contracted pneumonia while living on my car, and got sick again while living at the Portland Tescue Mission shelter. Greystar should be glad not the litigiuos sort. But I'm about to become so if their harrassment continues.

Manager

2/20/2020

Museum Place Apartments

Thank you for taking the time to give us a review. If you want to stop into the office to discuss this, my door is always open. Thank you, Kelsey.

Resident 736197

Verified Resident • 2019 - 2020

1/15/2020

I love museum place. Hate my neighbor. Have had unresolved issues. Safety is of the upmost importance to me. Also dogs should be allowed on 2nd floor communal outdoor space. So long as people take responsibility to clean up after their pets.

Manager

1/22/2020

Museum Place Apartments

Thank you for taking the time to give us a review. I'm sorry that you are having issues with the neighbor. Safety is important to us as well. I see that you gave us a lower rating. I would like the opportunity to discuss this with you further. As for the pets on the court yard, even if people pick up it will ruin the grass. Pet urine is very acidic and will leave yellow spots all over and will create smell in summer. This is why we don't allow pets on the court yard. Please reach out to me to discuss the neighbors and safety I would love to help remedy this for you. Thank you, Kelsey

Resident 735387

Verified Resident • 2019 - 2020

1/12/2020

I got my truck broken into and nothing was done. Elevators suck, the whole time that I was living here the elevator was broken. I live on the 7th floor and I hurt my leg one time, and I couldnt walk. They expected me to go up the stairs. the security is garbage also. Not helpful at all MY TRUCK got broken into and nothing was done like COME ON you pay $165 for no reason? Like seriously $165 a month thats almost $2,000 a year to prevent break in. I had to pay $400 for my car window! Like come on ATLEAST HELP ME SEE THE VIDEO OR HELP ME PAY IT WHY AM I PAYING $165 A MONTH

Resident 732928

Verified Resident • 2011 - 2019

1/2/2020

I have been living here for 9 years and loved everything about it until May of 2019 when one of two elevators went down. It has remained down since, so we're now in our 9th month where Greystar keeps blaming the elevator company and seems unable to get that second elevator working. My love of this building remains but my faith in Greystar is at rock bottom which is making me contemplate looking for another place.

Manager

1/22/2020

Museum Place Apartments

Thank you for taking the time to give us a review. If I could have fixed the elevator myself I would have. So would anyone with Greystar. We were at the mercy of the vendors. When the first vendor couldn't fix it, we brought in the manufacture. It took them lots of parts and trouble shooting. We had to bring in a third party inspection specialist from Seattle to help give input to the issue. I know it was very frustrating only having one elevator and I'm sorry we couldn't get it fixed sooner. I am glad we have it working now. I am here to help so please reach out anytime. Thank you!

Resident 732901

Verified Resident • 2014 - 2019

1/2/2020

Good, are you really requiring 201 characters for a comment????????????????????????????????????????????????????

Manager

1/22/2020

Museum Place Apartments

Thank you for the great review!

Resident 728624

Verified Resident • 2010 - 2019

12/17/2019

At times the current management staff fails to notify us about received packages that do not fit in the Concierge on the 2nd floor, whether some item of building equipment we misplaced, etc. was received or found. Also, the issue of the nonworking elevator has made us skeptical about how it is being repaired -- 8 months since it went down. It is simply not credible that a modern elevator cannot have been repaired in 8 months. Again, the issue is communication.

Manager

12/17/2019

Museum Place Apartments

Thank you for taking the time to give us a review. I can assure you that we are working diligently to get the elevator repairs completed. It has been a process of elimination with the vendors and they are booked a few weeks out in advance. We understand the frustration and we are truly sorry we are at the mercy of the vendors. I'm sorry about the delay in packages. The lockers have been full and so has the office. At times the delivery are leaving them next to the lockers and we have been trying to retrain them about process. If they come to the office we are getting to them as quick as we can. I appreciate all your patience while we work through some of the issues here. I have an open door policy so feel free to come in and see me anytime. I am here to help in the best way I can. Again, thank you for taking the time to give us a review. Thank you, Kelsey

Resident 715796

Verified Resident • 2016 - 2019

11/10/2019

Violence, homeless drug addicted monsters, elevators havent worked for the last 8 months, packages stolen from your front door. Nobody of any moral or decent quality is moving in to this slumlord property. If homeless ppl shooting heroin, having sex, and shitting in the stairwells is okay...?... If never having management address these issues w/o threats of increases to your rent... then this IS the place for you.

Manager

11/13/2019

Museum Place Apartments

Thank you for taking the time to give us a review. I"m sorry to hear that you are not enjoying your stay with us here at Museum Place. Everyone that lives here has to go through the same screening criteria. I can assure you that we are addressing the elevator issue and the stairwell issues. Schindler has ordered parts that are needed for the multilayer fix that will be needed to get the down elevator working. Once repairs are made they will have to complete load testing to ensure we are within code. As for the stairwell. We currently have security on site from 5:30 am to 12:30 am that can be reached at 971-777-2186 during those hours to address any issues you might have. You can reach dispatch if it's past 12:30am and before 5:30 at 503-207-5300 and they will send someone out to address the issues. I am here to help and we are addressing the issues that we are aware of. If you have any other issues that need addressed please feel free to come see me. I have an open door policy and really am here to help with anything you might need. Thanks again for taking the time to give us a review. Kelsey

Resident 687952

Verified Resident • 2016 - 2019

8/31/2019

It's a great building great loction and the maintenance and the office staff are awesome i love living at museum place and i am not planing on moving any time soon its in the hart of downtown and close to everything.

Manager

1/22/2020

Museum Place Apartments

We are happy to hear you love where you live! Thanks for the review!

Resident 677116

Verified Resident • 2019

8/11/2019

Great location, nice building. The air conditioning doesn't work very well and the vent over the stove doesn't go anywhere. I wish it had a full bedroom instead of the 3 wall nook, but it's better than a studio for sure. There has been a recent turn over of office staff, so systematically, things are a mess, but the new manager seems to be trying her best to get everything under control.

Manager

1/22/2020

Museum Place Apartments

Thank you for taking the time to give us a review. It was a little challenging of a transition for me, since the software was different from what I was used too. Please reach out to us so we can get you a work order to look at your A/C. Things are much easier flowing in the office now that we all know the new software. I hope you can tell the difference too. I'm always here to help in anyway that I can. Please reach out anytime. Thank you,

Resident 664241

Verified Resident • 2018 - 2019

7/13/2019

I love my apartment! My floor plan is great: plenty of storage and natural light, thanks to the high ceilings. The little balcony is a great feature as is the nearby grocery (same block!) and excellent access to public transportation. Do be aware that this neighborhood is truly urban and includes all economic levels. You get the Art Museum and Park Blocks but also the homeless, train/bus sounds and the occasional siren.

Manager

7/13/2019

Museum Place Apartments

Thank you for taking the time to give us a review. I'm happy to hear your are loving it here so far. Please reach out if you ever need assistance in the future. Thanks again for the review.

Resident 603482

Verified Resident • 2019

2/12/2019

It's been a great experience so far! The management goes out of their way to be helpful. The location is great within walking distance to everything (but there us parking avaliable too!) The apartments themselves are great - they look great and have lots of space and great features! The process from leaving to moving in was also quick and easy and took a lot of the stress that comes with moving off my mind. I think it's a great place to live!

Manager

2/15/2019

Museum Place Apartments

Dear Resident, Thank you for your kind words! We are thrilled that you have chosen Museum Place as your new home and want your stay with us to be a positive one. Please feel free to reach out to the office with any questions or concerns; we are always here to help. Sincerely, Museum Place

Resident 587461

Verified Resident • 2018

12/27/2018

Kinda noisy neighbors, but a lot of my friends live in this building and being close to them is nice. I like the hallways, the new lighting, and the awesome view out of my big window. If youre looking for something moderately priced downtown, this is perfect.

Manager

1/13/2019

Museum Place Apartments

Thank you so much for the wonderful feedback! We are thrilled you're loving the new hallway lighting as much as we are. Have a beautiful day!

Resident 580449

Verified Resident • 2017 - 2018

12/7/2018

Crazy thin walls - lots of noise from neighbors and streets at all hours; lots of smoke fumes in the building - stairs, hallways, elevators, garage, even seeping into apartments under doors - no escape; parking gate remotes are awful - don't work half the time, and yes, mine has been both "fixed" and "replaced" on a number of occasions; staff is always friendly and "helpful", but you'll often receive contradictory information or just plain wrong info. - Trey was great, but he left; paperwork submitted to the office via email or in person doesn't make it to your file (submitted three separate pieces of documentation to the office over a year ago, none of which is on my lease or file - I've just given up); quiet hours don't seem to be enforced at all - I'm often woken up by a neighbor slamming cabinets, doing dishes, or loudly gabbing at 2am, and I only have one shared wall, I don't want to think about how bad it would be if you have more than one; packages are often stolen within the community; office hours are rarely adhered to, if you show up an hour before close after work,… See More>

Manager

3/19/2019

Museum Place Apartments

We are disappointed to hear that you did not have a more positive experience with us at Museum Place. We'd like the opportunity to discuss this with you. Please reach out to us at (503) 295-0303 at your earliest convenience to discuss how we can turn your experience into a positive one.

Resident 552483

Verified Resident • 2018

11/25/2018

Management is very professional thank you for helping me out thus far. Ive gotten everything resolved within a day or two and I appreciate the maintainence staff being so quick about everything. Convenient location as well

Manager

10/25/2018

Museum Place Apartments

Thank you so much for taking the time to leave us a review. We are happy to hear you are enjoying your apartment and our fantastic amenities. If you are having troubles with submitting a service request we are happy to assist you in the office. Please feel free to stop by or call us at 503.295.0303. We are always more than happy to assist you if anything else comes up. Take care!

Resident 516525

Verified Resident • 2015 - 2018

7/21/2018

Good building and staff. Just too many transients and too much noise outside, the amenities are great. But the maintenance hotline dropped the ball on generating a work order when I called them to request service, But over-all I love the building and the staff.

Manager

8/13/2018

Museum Place Apartments

Hi Verified Resident, thank you so much for your positive comments about Museum Place! Thanks again for the recommendation, and have an amazing day!

Resident 472417

Verified Resident • 2017 - 2018

4/5/2018

the community is quiet despite being located downtown. homeless smoking is a problem for those who inhabit the first floor (smoke). Museum place is nice, beautiful and we have the Safeway supermarket going down the elevator

Manager

4/19/2018

Museum Place Apartments

Your wonderful feedback and rating mean a lot to us. Thank you for taking the time to leave your thoughts. Please let us know if there is anything else we can do for you; we are more than happy to help!

Resident 472382

Verified Resident • 2018

4/5/2018

Topher seems stoned. Security is lacking because I walked in on a guy with a needle in his arm in the stairwell. Both stairwells smelled of feces and urine. The doors from the stairwell to the parking lot are locked so in the event of an emergency I’m unsure of how to leave the building which is an extreme issue to me.

Manager

4/19/2018

Museum Place Apartments

Hi Verified Resident thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (503) 295-0303.

Hope_E

Resident • 2016 - 2018

3/20/2018

I’ve lived here for almost 2 years now and plan to stay as long as I can! Rent is reasonable for the neighborhood and you can’t beat the convenience of having a Safeway on the ground floor. The office staff are friendly and responsive and sometimes they organize little parties for residents. The maintenance staff (especially Hussein) are the best of any apartment I’ve ever lived in! It’s easy to make a maintenance request and usually someone shows up within a couple hours even for small issues. There’s also a security company that patrols the block (mostly the Safeway and underground garage, but sometimes I see them in the apartment lobby). The new gym and community room and courtyard on the 2nd floor (all remodeled in 2016/2017) are great and I love having family over for BBQs at the outdoor grill. I’ve seen reviews here before that say the walls here are thin but I haven’t found that to be true at all! We almost never hear anyone above, below, or next to us! There are two small things I would change about Museum Place if I could: - It would be great if we had a bigger bike room… See More>

Manager

3/23/2018

Museum Place Apartments

Hope_e, thank you for your kind review; we are so happy to pass along your comments to the team here at Museum Place! Thank you so much again for your feedback! We hope you have a great day!

Resident 462450

Verified Resident • 2017 - 2018

3/9/2018

An incredible place to live, you are close to both PSU and OCI campuses as well as anything else you could possibly need. The apartments are great quality and the staff is incredibly active in accommodating for your needs and making your stay a great experience!

Manager

3/23/2018

Museum Place Apartments

Thank you for the kind words! We were so happy to hear you love living at Museum Place!! Have a beautiful day!

Resident 459083

Verified Resident • 2018

3/1/2018

So far I have had a great experience. From the leasing staff to security so far everything has been great. I really enjoy how quiet the complex is. It's great that we have the option to rent out a room if we have larger gatherings. I appreciate that there is a exercise room as well for days that I don't have time to go to the gym

Manager

3/23/2018

Museum Place Apartments

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Museum Place. Thanks again for taking the time to leave us this information about your experience. Take care!

Olivia_K

Resident • 2018

2/23/2018

So far I am extremely satisfied with this apartment complex! They are super clean, friendly, and safe! The maintenance replaced our dishwasher in less then a week in the crazy weather we have been having. Overall I am very happy with everything at Musuem Place apartments, and can't wait to renew my lease!

Manager

2/26/2018

Museum Place Apartments

Hi Olivia_k, we are very happy to have provided you with such a positive experience! We're happy you found our staff to be so supportive during your experience here at Museum Place. If you're ever in need of more help, please let us know! Have a wonderful day!

Floor Plans & Pricing

All (10)
Studio (2)
1 Bed (4)
2 Beds (4)

Studio

Skyline B

Studio, 1 Bath | 645 sq. ft.

$1,559

1 Available Unit

See Floor Plan Details

Skyline A

Studio, 1 Bath | 750 sq. ft.

$1,592

See Floor Plan Details

1 Bedroom

Gallery B

1 Bed, 1 Bath | 670 sq. ft.

$1,458

2 Available Units

See Floor Plan Details

Gallery A

1 Bed, 1 Bath | 665 sq. ft.

$1,593

2 Available Units

See Floor Plan Details

Urban Loft

1 Bed, 2 Baths | 955 sq. ft.

$1,633

See Floor Plan Details

Penthouse

1 Bed, 2 Baths | 1,190 sq. ft.

$3,071

See Floor Plan Details

2 Bedrooms

Townhome

2 Beds, 2 Baths | 1,200 sq. ft.

$3,090

1 Available Unit

See Floor Plan Details

Gallery C

2 Beds, 1 Bath | 840 sq. ft.

$2,611

See Floor Plan Details

Two Bedroom Contemporary

2 Beds, 2 Baths | 1,185 sq. ft.

$2,891

See Floor Plan Details

Townhome

2 Beds, 2 Baths | 1,330 sq. ft.

$3,111

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings

Noise

2.2

Grounds

3.6

Safety

2.8

Office Staff

4.2

Maintenance

4.2

Neighborhood

2.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

Manager’s Review Engagement

B+

Percentage of reviews responded to

75.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3 days

View Community Timeline

Features & Amenities

Parking

Garage

Pets

Cats Allowed
Rent: $40. Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.. Pet Limit: 2
Less Info
More Info
Dogs Allowed
Rent: $40. Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.. Pet Limit: 2
Less Info
More Info

Other

BBQ Grills
Bicycle Storage Available
Community Lounge
Controlled Access
Convenient Downtown Location
Fitness Center
Ground Floor Grocery Store
In-Unit Washer and Dryers in Select Homes
LEED Certification for a Green Living
On Streetcar Line
On-Site Maintenance
On-site Courtesy Officer
Pet-Friendly Community
Roof-top Terrace
Rooftop Garden
Smoke Free
Storage Space

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Leasing

Located in the heart of the iconic Cultural Arts District of downtown Portland, Museum Place offers newly-constructed, LEED certified, inspired metropolitan apartment living. Every apartment is a true masterpiece of its own. Through expansive windows, off private balconies or from the unique rooftop garden patio; relish in spectacular views of the downtown city-scape, or of the west hills extended before you. Embrace the energy of city living and the conveniences of downtown accessibility. Situated directly over a major grocery market, with a Streetcar stop conveniently at your doorstep, and the Portland Art Museum and South Park Blocks only a block away - all of downtown is yours to enjoy. Welcome to Museum Place, and to downtown living at its best.

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Office Hours

Sunday: Closed
Monday - Saturday: 10:00 AM - 06:00 PM

Website

This community is managed by

Greystar

Communities

3471

View All Communities

Questions & Answers (0)

Frequently Asked

How is Museum Place Apartments Rated?

Based on 109 number of votes by renters, Museum Place Apartments is currently rated 3.8 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Museum Place Apartments?

Museum Place Apartments is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.

How effective was the maintenance team when resolving your problem?

Museum Place Apartments is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.

What are noise levels like at Museum Place Apartments?

Museum Place Apartments is rated 2.2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.

How safe is Museum Place Apartments?

Museum Place Apartments is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.

How satisfied are residents with the neighborhood?

Museum Place Apartments is rated 2.8/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.

How satisfied are residents with the staff at Museum Place Apartments?

Museum Place Apartments is rated 4.2/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.

How often does management engage with reviews?

Managers have responded to 75% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 3 days to their community reviews in the past year.

Who manages Museum Place Apartments?

Greystar

What is the pet policy at Museum Place Apartments?

Cats Allowed

Rent: $40

Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.

Pet Limit: 2

Dogs Allowed

Rent: $40

Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.

Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath

1 Bed, 2 Baths

2 Beds, 1 Bath

2 Beds, 2 Baths

Studio, 1 Bath

What is the move-in special?

Get Up to 2 Months Free When You Apply Today!

Contact Property

Museum Place Apartments

Museum Place Apartments is a 645 - 1,330 sq. ft. apartment in Portland in zip code 97201. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,458. Nearby cities include Milwaukie, Lake Oswego, Oak Grove, Happy Valley, Beaverton, Clackamas, Tigard, Johnson City, Vancouver, Gladstone, West Linn, Aloha, and Fairview.

Museum Place Apartments

Move-In Specials

Reviews

Floor Plans & Pricing

Studio

1 Bedroom

2 Bedrooms

epIQ Ratings

epIQ Report Card

Features & Amenities

Leasing

Office Hours

Greystar

Questions & Answers (0)

Frequently Asked

Contact Property

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