It really is a shame that some people are never happy .....I have lived here for 13yrs. and we love it there are some things that need to improve and i see that they are working on that but it takes time!!!!! i personally feel like this is home to us the staff are very good at their job,they have always helped me with all my needs and did it with a smile on their faces.....i'am not saying it's perfect but they are close to it......if you need a place to live this is it....you can feel safe and in the summer the pool is amazing!!!!!! In my court we all take good care of each other. If you don't like living here try and find a better place i bet you won't